- Individuals who believe they have been dispensed a counterfeit and/or tampered Gilead medicine should immediately report the medicine to their doctor and pharmacy and Gilead Product Quality Complaints (1-800-445-3235, Option #2; QualityComplaints@gilead.com).
- If an individual is experiencing any side effects that they believe may be related to a Gilead medicine or to the use of a counterfeit drug, that person should immediately contact their health care provider and is additionally encouraged to report the event to FDA’s MedWatch Safety Information and Adverse Event Reporting Program (1-800-FDA-1088 or www.fda.gov/medwatch) or Gilead (1-800-445-3235, Option #3).
- Websites selling counterfeit and/or tampered medicines may be reported to the FDA.
- Health care professionals are encouraged to report anyone who solicits the sale of suspect drug products by emailing DrugSupplyChainIntegrity@fda.hhs.gov and by calling the FDA’s Office of Criminal Investigations (OCI) at 800-551-3989 or a local OCI field office.
Photo courtesy of Gilead.