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Senior Management

Kelsey Louie
Chief Executive Officer
Pronouns: he, him, his

Kelsey Louie, MSW, MBA, is the Chief Executive Officer of Gay Men’s Health Crisis (GMHC), the world’s first, and nation's leading provider of HIV/AIDS care, prevention services, and advocacy. Each year, GMHC serves 13,000 people living with and affected by HIV/AIDS in New York City, the epidemic's largest U.S. epicenter. GMHC brings expertise to both HIV-positive and HIV-negative individuals, offering HIV and STI testing, nutrition counseling and hot meals, legal support services, supportive housing, mental health and substance use services, and workforce development. GMHC also advocates for stronger public policies at the local, state, and federal level, with the goal of ending AIDS as an epidemic in New York State by 2020.

Kelsey’s rigorous, data-driven management style, sophisticated evaluation processes, and commitment to staff development have brought concrete, measurable results to the lives of thousands of clients and staff throughout his more than 16-year career in social services, HIV/AIDS prevention and care, behavioral health, addiction services, homelessness, LGBTQ issues, and family and children’s services. At GMHC, Kelsey has created a unique service delivery model, integrating robust evaluation processes and continuous quality improvement programs to build stronger programs, measurable outcomes, efficiencies, and greater quality of service to GMHC clients.

Kelsey’s past professional titles include Chief Operating Officer, Chief Program Officer, and Senior Vice President of HIV/AIDS Treatment and Support Services at Harlem United Community AIDS Center, Inc., where he worked for seven years overseeing the agency’s $42M budget and managing operations, administration, finance, development, programs, and healthcare services to thousands of clients annually.

In 2014, Kelsey was appointed to Governor Andrew Cuomo's Task force to End the AIDS Epidemic in New York State by 2020. He currently serves on the Board of the National Minority AIDS Council (NMAC), the Network of Social Work Management, and iHealth, a statewide collaborative of community-based organizations united to advocate and negotiate on behalf of HIV Targeted Case Management Programs. Kelsey is a former Board member of Big Apple Performing Arts, the umbrella organization of both the New York City Gay Men's Chorus and Youth Pride Chorus.

Kelsey received an MSW from New York University in 2001 and an MBA from Columbia University in 2008. He is an adjunct professor at the NYU Silver School of Social Work.

Lynnette Ford
Senior Vice President, Programs and Prevention Services
Pronouns: she, her, hers

Lynnette Ford is a dynamic and proven outcomes oriented leader with 24 years of experience in the administrative and clinical management of HIV/AIDS care, prevention, education, substance use, and case management programs.

Lynnette came to GMHC in 2007, serving as the Assistant Director of HIV treatment and prevention, where she was responsible for overseeing both individual and group level programs. Lynnette was soon promoted to the  Director of the David Geffen Center for HIV Prevention and Health Education, where she oversaw HIV and STI testing and counseling, the Intake Department and the Hotline. Under Lynnette’s leadership, the David Geffen Testing Center was recognized by the New York State Department of Health HIV Testing Workgroup as a high performing HIV counseling and testing program, with the highest linkage to care, for people living with HIV/AIDS in NYS and the rate of reassessments in the intake department increased. Lynnette also assisted in the development of the Hotline curriculum and training of Hotline volunteers. In her current role, Lynnette is responsible for an expansive portfolio that includes programs which  offer a variety of prevention and supportive services on both the individual and group level for individuals living with HIV and/or AIDS and those at risk for HIV infection. Departments within her portfolio include community health, HIV testing,  access to healthcare, legal, long – term survivor services, and the ACRIA portfolio of programs.

Prior to joining GMHC, Lynnette provided strategic leadership and vision to an expansive Article 28 medical facility, a Community Follow-Up Case Management Program, and an outpatient substance abuse program for Queens Village Committee for Mental Health (for JCAP, Inc.). Lynnette also served as a Senior Treatment Educator at National AIDS Treatment Advocacy Project (NATAP) and a Chief Counseling Supervisor at Faith Mission, an article 28 substance abuse detoxification agency. 

Lynnette graduated with honors with a MSW from Adelphi University and with honors with a BSW from York College. Lynnette has served on several committees including the Queens HIV Care Network's Steering Committee and The Office of Alcoholism and Substance Abuse Services AIDS Coordination Committee. Lynnette has presented at various national and local HIV conferences on HIV/AIDS programming and best practices. Most recently, Lynnette received her CASAC certificate from Adelphi University and she is currently seeking her CASAC-T.        


Rhonda Harris, MPA
Senior Vice President, People Operations and Compliance
Pronouns: she, her, hers

Rhonda remains passionate about the interconnectivity between people, process, and technology. With more than 20+ years' experience in the areas of Human Resources, General Management and Administration, she has specialized in various sectors from pharmaceuticals to hospitality to non-profit and public relations. Rhonda formerly served as the Vice President of Human Resources, Training and Compliance for GMHC. Prior to that, she served as Director of Human Resources at Harlem United Community AIDS Center, where she transformed the HR department from a transactional unit into a strategic business division and business partner for management in the agency.

Before relocating back to New York City, she operated her own consulting firm specializing in Human Resources and Organizational Development consulting in Atlanta, where she worked with top brands and organizations. Rhonda has worked with a formidable list of clients, as well as some of the world’s more recognizable brands. She has provided and executed HR roadmaps and solutions that deliver results and transform organizations.  She has successfully led over 50 implementation projects of Tier-A firms and organizations, enabling her clients and companies to improve operational performance and deliver a rich workforce experience.

Rhonda is an expert on the topic of Human Capital and innovative workforce solutions and best practices. She is committed to seeing that workforce populations continuously grow and develop; not only to increase the individual employee value but also to increase the economic value for employers and the economy and community at large. She holds a Master of Public Administration degree with a concentration in Nonprofit Leadership and Management from the Andrew Young School of Policy Studies at Georgia State University in Atlanta.

Michael HesterMichael Hester
Vice President, Finance
Pronouns: he, him, his

Michael is the Vice President of Finance for GMHC. As a member of the Senior Management team, he plays a key role in leading and supporting the agency’s strategic planning, organization development, fiscal compliance, and staff development. Michael directs GMHC’s financial planning, budget development and monitoring, accounting operations and government and private grants administration strategies in support of goals and objectives established by the Chief Executive Officer (CEO) and the Board. Michael has over 23 years of finance and operations experience working in both the private and public sector.

He joined GMHC from Harlem United Community AIDS Center, a community-based organization located in New York City. For almost a decade, Michael held various roles in responsibilities in addition to the oversight of financial performance. He provided leadership and guidance to the finance department together with strategic and operational support to the Agency. As a member of the Executive Team, directly responsible for Centralized Procurement, Information Technology, Residential Management, Facilities, Capital Development and Asset and Fleet Management. Provide oversight of network communications, and management information services.

Prior to working at Harlem United, Michael worked as Deputy Client Manager for BTQ Financial, LLC and Comptroller for the Inc. Village of Hempstead CDA. BTQ Financial offers financial outsourcing services to meet the fiscal and accounting needs of nonprofit and complementary for-profit organizations. At BTQ, Michael was introduced to the non-profit sector as well as Harlem United.

Kashani MorenoKishani Moreno, MA, LMHC
Chief Operating Officer
Pronouns: she, her, hers

As the Vice President of Operations, Kishani oversees Facilities, Information Systems, Analytics and Evaluation, Research and Technical Support. In addition, she provides oversight to the Supportive Housing, Representative Payee, and Safety in Housing programs. Kishani has over 20 years nonprofit experience working with the most disenfranchised populations in New York City and Connecticut.

 Kishani originally hails from Fairfield County, Connecticut, but has been living in New York for 20 years. She relocated to New York to pursue her MA in Counseling from New York University and is a Licensed Mental Health Counselor. She comes to GMHC from Lantern Community Services, a New York City housing provider that serves formerly homeless young adults, single adults, and families in Manhattan, the Bronx, Brooklyn, and Long Island. She served as the Chief Operating Officer since September 2014 and was responsible for all program and leasing operations for 15 congregate residences and a 177-bed scattered-site program. Prior to her time at Lantern, Kishani was a Vice President at Harlem United Community AIDS Center for eight years. She started as a Managing Director overseeing multiple housing programs and subsequently was promoted to Associate Vice President with oversight over housing, mental health, and two Adult Day Health Centers. She served as the Vice President of Business Development in her last role at Harlem United. Prior to that, Kishani spent nine years at Urban Pathways, where she held a variety of positions, including launching her career in management.

Poul OlsonPoul E. Olson, MS, CFRE
Chief Communications and Development Officer
Pronouns: he, him, his

Poul has more than 25 years of communications and development experience in global health, public health, and higher education. At GMHC, he oversees both the communications and development functions of the agency. Before joining GMHC in 2020, Poul was chief communications and development officer at the Atlanta-based Task Force for Global Health where he led a $13.6-million capital campaign and oversaw the organization’s successful nomination for the 2016 Conrad N. Hilton Humanitarian Prize, the world’s largest award of its kind at $2 million.

Poul also previously served as vice president at Ogilvy Public Relations where he provided senior-level policy communications support to the Centers for Disease Control and Prevention for the largest prevention initiative ever undertaken by the U.S. government called Communities Putting Prevention to Work.

Poul’s global health experience includes senior-level and manager roles for a Bill & Melinda Gates Foundation-funded project in Ethiopia and ICAP, the HIV organization based at Columbia University and the largest implementing partner of the President’s Emergency Plan for AIDS Relief (PEPFAR). In the latter role, he managed global communications activities and supported ICAP teams in 10 African countries.

Poul has held communications positions at top-tier institutions of higher education where he specialized in science communications. He was communications manager for the Atlanta-based Center for Behavioral Neuroscience (CBN) and senior editor at the Yerkes National Primate Research Center at Emory University.

Poul began his career in university relations at the College of William and Mary where he transformed the institution’s internal tabloid newspaper, William and Mary News, into a nationally award-winning publication.

Poul holds a master of science degree in strategic communications from Columbia University, a certified fundraising executive credential from the Association of Fundraising Professionals, and a bachelor of arts degree in history from the University of Virginia.