| SNiP Tips
Appendix II: Resources
For information and help resolving problems with HIV SNPs:
| GMHC Managed Care Consumer Assistance Program |
212/367-1125 |
| TTY |
212/367-1199 |
| New York State Department of Health (complaints) |
1-800-206-8125 |
HIV SNP Member Services:
In the near future, six HIV SNPs will be operational. They are listed below
with their member services phone numbers. For up to date information about which
HIV SNPs are available in a specific geographic area, please go to www.health.state.ny.us/nysdoh/hivaids/snps/plans.htm.
CommunityCare Partners, Inc. (Not ready to enroll members)
| Fidelis Care New York Healthier Life |
1-888-FIDELIS |
| HealthFirst PHSP, Inc. |
1-800-905-5445 |
| MetroPlus Health Plan Partnership in Care |
1-800-303-9626 |
| NewYork-Presbyterian System SelectHealth, LLC. |
1-866-469-7774 |
| VidaCare |
1-800-556-0689 |
For assistance with HIV SNP enrollment and disenrollment:
| New York Medicaid Choice |
1-800-505-5678 |
| Outside NYC, Nassau County, Suffolk County |
1-800-732-9503 |
For questions about HIV/AIDS and clinical trials:
| New York State HIV/AIDS Hotline |
1-800-541-AIDS |
| Spanish |
1-800-233-SIDA |
| TDD |
1-800-369-AIDS |
| New York City HIV/AIDS Hotline (English and Spanish) |
1-800-TALK-HIV |
| AIDS Clinical Trial Information Service (ACTIS) |
1-800-874-2572 |
For help with medications, medical care and home health care for people
who are insured or uninsured:
| ADAP (AIDS Drug Assistance Program) |
1-800-542-AIDS |
| TDD |
1-518-459-0121 |
| Family Health Plus (free health insurance for low income adults) |
1-877-934-7587 |
| TTY: |
1-877-898-5849 |
Child Health Plus (free or low-cost health
insurance for children) |
1-800-698-4KIDS |
Additional Resources:
| NYS Partner Assistance Program |
1-800-541-AIDS |
| NYC Partner Notification |
1-212/693-1419 |
| Toll-free |
1-888-792-1711 |
| Social Security Administration |
1-800-772-1213 |
| NYS Domestic Violence Hotline |
1-800-942-6906 |
| Spanish |
1-800-942-6908 |
| TDD |
1-800-810-7444 |
| Americans with Disabilities Act (ADA) Information Line |
1-800-514-0301 |
| TDD |
1-800-514-0383 |
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