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GMHC - Fight Aids. Love Life.

Employment Opportunities

Established in 1981, Gay Men's Health Crisis (GMHC) is the oldest not-for-profit AIDS service organization in the U.S. GMHC is dedicated to providing direct services, education, and advocacy to men, women, and children living with HIV/AIDS. GMHC fights to end the AIDS epidemic and uplift the lives of all affected. We are committed to staff development and provide a competitive compensation and benefits package. We value diversity and are proud to be an equal opportunity employer.

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Current Openings:
 

Job Developer, Workforce Development

Major Gifts Development Associate

Director of Human Resources, Human Resources Department

Administrative Assistant to the Executive Office

Assistant Director, Mental Health

Chief Operating Officer (COO), Executive Office

Chief Financial Officer

Housing Technician – Part Time

Care Navigator, Health Homes

Billing Specialist, Finance

Director, Office of Mental Health (OMH) Clinic

Executive Assistant to the Chief Operating Officer, Office of the COO

 


  

Job Developer, Workforce Development

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The primary function of the job developer is to place Workforce Development program clients with barriers to employment in suitable employment and provide ongoing follow-up support services to promote job retention. The job developer will be required to assist in the placement of clients who will be transitioning into the workforce. In addition to job placement services, the Job Developer will provide support to clients in their effort to retain their employment and excel in their careers. This position will track and document all retention milestones as prescribed by agency and contract requirements. The individual in this position should possess an established bank of employers, who have hired clients with barriers to employment, matching clients’ educational /employment background as well as interests with the most appropriate job available for them.

The Job Developer will collaborate with all Workforce Development staff to provide the most comprehensive employment placement and retention assistance services possible for the clients. This person will attend and participate in unit meetings as required and make presentations about the work performed as requested. The Developer will establish and maintain cooperative relationships with other departments within the organization and become knowledgeable about the variety of services available to our clients.

Duties & Responsibilities of the Job Developer include, but are not limited to: 

  • Establish and maintain positive cohesive working relationships with employers and clients
  • Secure job openings from employers who are willing to hire clients with barriers to employment
  • Interview and assess clients’ educational background, employment histories and interests with regard to placing them into suitable employment.
  • Place clients into suitable and appropriate jobs, based on their specific qualifications and interests, as matched to the employers job specifications
  • Assist clients in resume preparation and revision to promote their background, talents, abilities and interests in the best promotional manner in order to secure a job.
  • Assist employers in resolving problematic situations that may arise with their employees subsequent to placement
  • Obtain all required employment and retention verifications from clients and employers
  • Facilitate job search skills education, so that clients can do independent job seeking.
  • Conduct work site visits to ensure successful placement and retention
  • Maintain case files and write detailed case notes. Track program/grant required statistics.
  • Maintain and input data entry required by GMHC, and other contracts, as required.
  • Research labor market information, demand occupations, economic trends, employer needs and participant skills in order to assist in the development of effective training and job search strategies.
  • Provide supervision and guidance to the VWW Program Assistant in their effort to acquire required employment & retention documentation and maintain client files.
  • Distribute record and track post-placement metro cards for retention milestones.

Education: Bachelor’s degree in Human Resource Management, Social Science, Communications, or equivalent experience. Experience performing the duties of this job may substitute for the degree on a year for year basis.

Experience:  Demonstrated experience in developing job opportunities and placing diverse clients, with barriers to employment, in jobs. Experience in employment retention practices is necessary. Experience in working with current/ former substance abusers in a social service organization performing case management services required. Experience working with clients living with HIV/AIDS preferred.

Related Skills/Knowledge:  Strong interpersonal, marketing/sales and communication skills required. Knowledge of current labor market trends and Equal Opportunity laws and other federal, state and local laws pertaining to employment required. This person should possess excellent oral and written communication skills. Basic use of a computer, Microsoft Outlook, Word and Excel are required. Multi-tasking is essential along with excellent communication skills. . Bi-Lingual English/Spanish is a plus.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Job Developer, Workforce Development – Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Major Gifts Development Associate

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Major Gifts Development Associate is part of a dynamic, results-oriented, and data-driven fundraising team charged with achieving ambitious revenue goals that support the agency’s mission. The Associate supports Friends for Life, which is the annual giving program that constitutes the core of GMHC’s private support. The Associate provides administrative support, contributes to strategy and work plan execution, and manages the fulfillment of monthly renewal appeals. In addition, the Development Associate is responsible for Major Donor level gift acknowledgements, cultivation events, and the coordination and tracking of bequest commitments to GMHC’s Planned Giving Program. The Associate works closely with Finance and Communications, and is a key member of the Development Team.

Duties & Responsibilities of the Major Gifts Development Associate include, but are not limited to:

  • Takes the lead on donor retention & development activities focused on high net worth individuals, to help meet mutually agreed upon fiscal and acquisition goals. Cultivates relationships with donors, their families, their legal counsel, and other trusted advisors, and answers non-routine questions from these parties throughout the year.
  • Acts as the Project Manager to plan and execute the Friends for Life monthly renewal mailings. Collaborates with Raiser’s Edge staff, shapes and proofreads donor appeals, assembles materials, executes mailings, and tracks results. Develops the work plan for these activities that is included in the June Board package for the new July 1st, fiscal budget.
  • Assists Major Gift staff with administrative and technical matters on an ad hoc basis, such as scheduling and presentation preparation.
  • Generates all Major Donor gift acknowledgements. Personalizes and customizes the content of the acknowledgement, using knowledge and independent judgment regarding appropriate content given the type and level of donor.
  • Oversees the creation of a departmental Operations Manual. Works with staff to streamline processes and find synergies within our work units.
  • Provides input into annual Major Gifts work plan and budgets. Analyzes prior year’s inputs and results in order to prepare forecasts and recommendations for activities in the coming year.
  • Manages a discrete subsection of the portfolio – Allies ($500 to $999 per year). Conducts some prospecting to develop new donors at this level.
  • Assists with phone calls and other regular donor interactions and follow-up on an ad hoc basis.
  • Promotes donor engagement strategies, including invitations to GMHC events. Determines best fit between GMHC events and donors, and provides targeted notifications. Develops strategy around these alerts and notifications, considering how those communications combine with timing of “ask” communications.
  • Produces cultivation salon events, including GMHC’s Toast at Twilight. Partners with either a GMHC Board Member or high level donor to plan and manage logistics for the event. Strategizes event invitations. Determines a strategy for the Development staff’s approach to mingling and communications at the event.
  • Educates existing donors by fielding donor questions, and developing updates.
  • Serves as the primary liaison to accounting and Finance staff with matters related to time-keeping, expense reporting, check requests, and auditors issues.
  • Works with Development, Marketing and Communications staff to identify hot topic areas for donors and to shape compelling cases for funding.
  • Organizes and optimizes GMHC’s Planned Giving Program, The Legacy Society. Determines program branding and participation targets. Conducts analysis and reporting on the program’s outcomes and those of associated special events. Provides recommendations on how to track the program’s achievements and maximize analytics housed in the database. Tracks bequest commitments, requests for information, program recruitment, legal documentation, and contact with GMHC legal assistance.
  • Supervises volunteers and interns, as needed, by creating volunteer descriptions, recruiting and interviewing, and completing reporting requirements.
  • Works closely with Executive Team to provide detailed information about Major Donors, providing at least $25,000 in annual donations to GMHC, in advance of meetings, conferences, and events. Mines internal and external databases for information including and not limited to the donor’s history of giving, his / her philanthropic interests, the donor’s family, and his / her sources of income.
  • Assists with the launch of new donor giving programs, such as the Millennium Committee, a donor giving circle created to engage younger philanthropists who wish to support HIV/AIDS services.

Education: Bachelor’s degree required, with studies in business, marketing, English, or communications preferred. 5 years of equivalent experience may be considered in lieu of a formal college degree.

Experience:  Experience with Raiser’s Edge or other donor database required. Exposure to development practices helpful.

Related Skills/Knowledge:  Working knowledge of Raiser’s Edge, and proficiency in Microsoft Office required. Ability to prioritize, work on multiple projects, and perform under pressure. Good presentation and communication skills are essential to success. Occasionally requires evening or weekend work.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Major Gifts Development Associate -Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Director of Human Resources, Human Resources Department

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Director of Human Resources will develops policy and direct and coordinate the human resources activities including employment, compensation, benefits, training, and employee relations and services. additionally, they will serve as a member of the management team to support and implement GMHC mission

Duties & Responsibilities of the Director of Human Resources include, but are not limited to:

  • Provides senior oversight of all human resources activities including staffing, benefits, employee relations, performance management, staff development, succession planning and human resources information systems.
  • Analyzes wage and salary reports and data to determine competitive compensation plan; keeps current with industry salary trends to report to senior management.
  • Prepares personnel forecast to project employment needs
  • Maintains an analysis of current staff, terminated staff, resigning staff and vacancies, along with associated statistics for these metrics
  • Writes directives advising department managers of agency policy regarding equal employment opportunities, employee relations, compensation, and employee benefits.
  • Consults legal counsel to ensure that policies comply with federal and state law.
  • Negotiates and coordinates human resources consulting services.
  • Develops and maintains diversity initiatives and inclusion programs.
  • Oversees staff training and development including employee performance issues and practices.
  • Directs staff recognition and retention programs and policies.
  • Develops and maintains a human resources system that meets top management information needs.
  • Oversees the analysis, maintenance, and communication of records required by law, local governing bodies, and grant contracts.
  • Prepares and delivers presentations to agency management (and auditors, if requested) or government officials regarding all human resources policies and procedures, including employee handbook items.
  • Supervises and develops human resources staff.
  • Ensures that all human resources activities are carried out in compliance with local, state, and federal regulations and laws governing business operations.
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
  • Performs any other department or agency related duties or special projects as directed by supervisor.

Education: BA/BS degree required; Masters in Human Resources, Counseling or Psychology preferred; SPHR certified, strongly preferred.

Experience:  8 – 10 years of proven experience managing a multifaceted human resource operation including employment, benefits, training, and employee relations. Working knowledge of nonprofit health care or social services organizations including federal, state, and grant regulations. Familiarity with HIV/AIDS and lesbian/gay issues. Outstanding presentation, interpersonal, and communication skills.

Related Skills/Knowledge:  Must be well spoken, with excellent written and analytical abilities; Knowledge of NYS employment law and practices; Ability to effectively interact with employees on all levels; Strong computer skills with Microsoft Office Suite, especially Word and Excel, must have strong HRIS knowledge, preferably with ADP.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Director of Human Resources -Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Administrative Assistant to the Executive Office

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

To provide administrative support to the Executive Office (Chief Executive Officer, Chief Operation Officer, and Assistant Director of Administration & Manager of Board Relations)

 Duties & Responsibilities of the Administratie Assistant include, but are not limited to:

  • Provides administrative support to the Executive Office by assisting the Assistant Director of Administration & Manager of Board Relations with the day-to-day functions of the office, including: maintaining calendars of the Chief Executive Officer and Chief Operating Officer; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; providing regular coverage for front desk and reception; and providing hospitality amenities.
  • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency’s various departments and funding sources.
  • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.
  • Works closely with the Assistant Director of Administration & Manager of Board Relations to provide administrative support to the Board of Directors including: scheduling of monthly committee meetings; generating Board reports; coordinating refreshments and food service, and other duties as required.
  • Works closely with the Chief Executive Officer and Chief Operating Officer in responding to client requests for meetings concerning program issues.
  • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
  • Assists with special projects and performs essential duties as assigned by supervisor.
  • Assists with matters relating to the Executive Office budget as needed.
  • Daily personal contact with Senior Management Team, Directors, and Board of Directors.
  • Personal contact with staff, volunteers, and clients as needed.
  • Daily contact with community-based organizations, health care facilities, and legal service providers.

Education: Bachelor’s Degree or equivalent experience preferred.

Experience:  Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

Related Skills/Knowledge:  Exceptional communication and interpersonal skills. Excellent computer, organizational, and writing skills. Ability to function in a fast-paced environment and to triage effectively. Must have ability to hold confidential information and deliver sensitive information with tact and appropriateness.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Administrative Assistant -Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Assistant Director, Mental Health

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

 The Assistant Director is responsible for the ongoing development and oversight of all programs, deliverables, OTPS budget management, client services, staffing, training and supervision within Mental Health Services. The AD provides client-level care through intakes and assessments, and individual, couples, family and group counseling and psychotherapy; and ensures the competent delivery of evidenced-based and home-grown interventions. This individual participates in client recruitment and engagement efforts and oversees the Rapid Response System, providing crisis intervention and clinical triage for GMHC clients. This person is the lead member of a multi-disciplinary treatment team that works to improve overall client functioning by designing and implementing individualized treatment plans, addressing the continuum of mental health and medical care needs of clients.

 Duties & Responsibilities of the Assistant Director include, but are not limited to:

  • Oversee and achieve contractual obligations and deliverables by ensuring staff are adequately informed and are compliant with such obligations (e.g., chart. audits, quality assurance, data entry, documentation in charts, training of staff, adhering to scope of services, etc.);
  • Provide adequate, competent, and regular clinical and task supervision of staff, and ensure that supervising staff are doing the same for their supervisees;
  • Ensure that mental health services are based in a sound theoretical framework; ensure substance use services exemplify a harm reduction approach, and oversee evidenced-based and home-grown interventions for clients;
  • Accountable for timely submission of monthly, quarterly, semi-annual, and annual reports, and responsible for timely data entry of services by program personnel;
  • Develops and maintains supportive program policies and procedures;
  • Maintains good working relationships with external community providers and articulates them in memoranda of understanding;

Education: Advanced graduate degree and New York State license in psychology, social work, mental health counseling, marriage & family therapy or clinical art therapy. Ph.D. or Psy.D. preferred. SIFI is required for social work applicants.

Experience:  Proven knowledge and experience working in the mental health counseling, harm reduction and recovery readiness models. Demonstrated clinical supervisory experience, preferable working with professional and paraprofessional staff. Proven clinical skills and experience working with diverse populations of men and women living with and at risk for HIV/AIDS, and with complex care needs, sexual violence, trauma, poverty, substance use histories, etc. Established experience supervising and managing grant driven and performance based mental health programs preferred. Demonstrated client recruitment experience targeting high-risk populations, particularly in communities of color. Experience facilitating mental health groups and workshops. Experience in individual mental health and substance use counseling along the continuum of abuse and recovery. Experience in training preparation and providing workshops ontopics relevant to the needs of the client population served.

Related Skills/Knowledge:  Thorough knowledge of HIV/AIDS and/or other chronic health conditions, and the social service needs of people living with HIV/AIDS. Excellent organizational skills, attention to detail, demonstrated ability to manage multiple tasks in a timely fashion and ability to follow through. Must have excellent written and verbal communication skills. Ability to work on a team of paraprofessionals and professionals. Computer skills, including databases and Microsoft Suite needed. Other skills include competence in providing crisis intervention, group design and facilitation, general counseling skills, and developmental psychology.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Assistant Director -Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Chief Operating Officer (COO), Executive Office

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Chief Operating Officer (COO) serves as the internal leader of the organization providing day-to-day management of GMHC to ensure that the planning, execution, and administration of all GMHC’s programs, services, and systems are in alignment. The COO is expected to build and reinforce a culture of participation, consultation, and accountability including attention to implementing GMHC’s strategic plan by ensuring that performance management processes are in place that measure and evaluate progress against the organization’s goals. The COO works closely with the CEO on organizational strategy and supports the CEO’s external role by updating him/her on programmatic and operational issues. This allows the CEO, the principal spokesperson for GMHC, to focus their efforts on fundraising, forming external relationships to bolster programmatic, communication, and growth strategies. The COO manages members of the senior team and fosters cohesion and collaboration among the staff, clients, and volunteers of GMHC.

Reporting directly to the Chief Operating Officer are the Managing Directors of 1) Program Services and Evaluation; 2) Information Systems & Operations, and 3) Health Care and Business Strategies Development. This position requires someone with extensive knowledge of financial systems, internal controls, and running a large, complex not-for-profit.

Duties & Responsibilities of the Cheif Operating Officer include, but are not limited to:

  • Supervise the program and operations senior team members and provide day-to-day management of the organization by overseeing the establishment, coordination, and implementation of effective policies, controls, and systems that foster collaboration among Program, Public Affairs and Policy, Marketing and Communications, Development, Finance, Human Resources, Information Technology and Building Operations;
  • Work closely with the CEO to create and maintain a respectful organizational culture by communicating information to staff in a timely manner, maintaining positive and effective relations with staff, and responding to staff concerns and needs with effective solutions;
  • Guide the ongoing process of implementing GMHC’s strategies and work with senior staff, board, clients, and volunteers to create cohesion and alignment around measuring mission-driven outcome-focused organizational goals and objectives;
  • Implement new models of operation as needed such as Articles 31 and 32, legal fee for service, 340 (B) non-profit pharmacy and other initiatives. In conjunction with the CEO, provide vision and leadership to the senior team;
  • Understand the changing trends in the field of HIV/AIDS and bring thought leadership to the organization by stimulating dialogue and creative initiatives that lead to effective responses to the epidemic’s challenges;
  • Foster an environment of learning and strategic thinking and work closely with Human Resources to retain GMHC staff and attract skilled and dynamic staff to become part of the organization.

Education: Bachelor’s Degree in Business Administration or Science required; advanced degree in a relevant field preferred.

Experience:  Minimum of 10 years professional experience, with 8-10 years of senior leadership experience specifically in operations/administration. Exceptional capacity for managing and leading diverse teams operating multiple functions across an organization; a strong relationship and team builder; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed. This individual must have a demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration.

Additionally, the ideal candidate should have:

  • Proven track record in conducting organization-wide strategic planning; experience with successfully identifying synergies to most effectively utilize resources and ensure ongoing program and operational excellence;
  • Ability to point out tangible examples of reporting and program measurement and evaluation;
  • Thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, and marketing;
  • Proven experience in successfully partnering with CEO and Board of Directors.

Related Skills/Knowledge:  Ability to align operations and systems in pursuit of overall institutional goals and manage a complex, diverse organization in a progressive, entrepreneurial and consistent manner.  Project Management experience is extremely helpful, as is a customer service orientation. Prior exposure or experience with fundraising for LGBT or HIV organizations desirable. Multi-tasking, flexibility and time management skills are an absolute must in this role. Diplomacy and the ability to communicate clearly and professionally are essential for success in this position as is the ability to help others deliver measurable, cost-effective results that make GMHC’s vision a reality. Knowledge of LGBTQ issues, HIV/AIDS, Human Rights and/or Social Justice is preferred is highly desirable.

How to Apply:  Applicants should submit their cover letter and resume online through GMHC’s Application Portal – Chief Operating Officer -Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Chief Financial Officer

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

Position Summary:

GMHC is recruiting a Chief Financial Officer (CFO) to join its executive team. With an annual organization budget of over $25M, the CFO plays a critical role in helping GMHC meet its mission.

The CFO reports to the Chief Executive Officer (CEO) and works closely with the Board Treasurer, Finance and Audit Committee, and Managing Director of Development, as well as the full executive management team and program and administrative directors.

The CFO leads, directs and supervises the fiscal office staff and is responsible for all financial planning, accounting and control systems

Important note and suggestion for potential applicants:

GMHC holds a unique position in the HIV/AIDS service community. Throughout its 30+ year history, GMHC has been and continues to be led by people of deep passion for its mission.

GMHC leaders strive to inspire and motivate staff to realize its mission. We believe the CFO, as a member of the executive team, plays a critical role in supporting and maintaining this tradition. 

Essential Duties and Responsibilities

Fiscal Management, Compliance and Investment Functions:

  • Oversees and directs treasury, budgeting, audit, tax, accounting, grant administration, real estate, long range forecasting and risk management activities;
  • Appraises the agency’s financial position and issues timely financial reports (monthly, quarterly, annual) and operating reports to the Board of Directors, CEO and Senior Management; other reports on an as needed basis;
  • Directs the preparation of agency short-term and long-range financial plans and budgets based on broad organization goals and objectives;
  • Ensures organization compliance with all regulatory tax filing and audit requirements;
  • Oversees adherence to fiscal policies and procedures (internal controls) in conjunction with the CEO and outside auditors;
  • Oversees all aspects of grant and contracts management including: RFP support and planning; financial reporting; and oversight of contract compliance;
  • Develops strategy and implements a new fee-for-service billing department. This is a new line of business for GMHC. This will include but not be limited to: mental health, substance use, legal services, and pharmaceutical services;
  • Develops and implements quality assurance, compliance, and reporting systems;
  • Establishes and monitors capital campaign fund protocols and procedures;
  • Works with leadership to develop savings strategies re: endowment, quasi-endowment or other vehicles;
  • Advises management on investments and long-range financial plans;
  • Provides leadership and direction to the financial directors;
  • Establishes and maintains contact with financial institutions and the investment community;
  • Participates on the Agency’s 403(b) Thrift Plan Committee

Other critical leadership responsibilities:

  • Assists the CEO in implementing the agency mission and  philosophy applicable to financial service goals
  • Strengthens staff association to the agency’s mission and core values
  • Generates, evaluates, and recommends business partnering and other strategic opportunities

Education: Masters of Business Administration, CPA, or equivalent desired, but not required if the candidate possesses other superior qualities and experiences.

Experience: 

  • Minimum 7 years as a nonprofit financial manager/leader;
  • Strong experience managing government contracts, fee for service, and stewarding private source revenues;
  • Strong interpersonal skills with proven ability to lead, develop, and mentor staff during organizational development and transitions;
  • Strong written and oral communication skills;
  • Strong experience using technology to improve financial management systems;
  • Comfortable working directly with Board of Directors and CEO;
  • Knowledge of the health care or social services sector and a working knowledge of managed care are highly desirable;
  • Capital campaign experience is a plus;
  • MIP and electronic healthcare records (EHR) accounting software experience is a plus.
     

Related Skills/Knowledge: Excellent written and oral communication is essential. The CFO should have proven leadership skills and the ability to work as a team member as well as independently. This individual should be familiar with all aspects of the financial arena within the not-for-profit world. This person will be collaborating with all areas of the agency including Development, Case Management, Human Resources, and Volunteer Center. Familiarity with LGBTQ community of NYC is strongly preferred. Strong commitment to staff development is essential.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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Housing Technician – Part Time

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

This position is responsible for assisting the Housing Retention Specialist with matters that relate to the individual’s housing needs which may include conducting apartment viewings and home visits. The Housing Technician assists the Housing Retention Specialist with caseload and provides education and counseling to individuals around Health and Independent Living Skills Development. The position also advocates and assists individuals with coordination of care and maintenance of stable housing.

Duties & Responsibilities of the Program Assistant include, but are not limited to:

  • Determine program eligibility and complete program screening;
  • Update service plans;
  • Maintain client charts;
  • Assist with  home visits when needed;
  • Identify and develop a monthly checklist with clients to insure essential housing costs are taken care of on a regular basis;
  • Educate clients about property safety measures and precaution;
  • Assist with the facilitation of Group Education Meetings;
  • Escort clients to appointments;
  • Record all client and related interactions in database to meet deliverables;
  • Assist with special projects and performs other related duties as assigned by supervisor;
  • Embrace the value of volunteerism at GMHC, utilize harm reduction principles and client centered counseling, and keep abreast of developments in the HIV epidemic.

Education: High School Diploma or General Equivalency Diploma.

Experience: This individual will have proven experience working with individuals with HIV/AIDS or other disabilities or chronic illnesses and healthcare delivery and/or benefits and entitlements.

Related Skills/Knowledge: This person should possess good interpersonal skills, oral and written communication skills as well as data entry.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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Care Navigator, Health Homes

Founded in 1981 by community activists, Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Case Navigator performs activities as a member of 2 person team to assist with a caseload of chronically ill clients and their families to obtain community and government resources/referrals/benefits to address assessed needs and the barriers/challenges individuals face in addressing the needs, such as advocacy with social service agencies, help with obtaining medical care and help with obtaining entitlements.

This position maintains supportive relationships with Case Manager and Community Follow-up Worker on the team, to assure high quality efficient and effective provision of services to clients. Acts as a cooperative team member with other case management staff, other units of GMHC, and maintains professional relations with external providers including medical providers and government benefit program staff.  

Duties & Responsibilities of the Program Assistant include, but are not limited to:

  • Consult with team’s leader, the care manager, to develop service plan goals and plan activities with clients to address needs; 
  • Conducts daily activities to meet the needs of the caseload as directed by the team’s care manager including home visits and participating in client appointments and case conferences in the community with providers such as providers of HIV primary care and treatment;
  • Gathers information for documents for care management records- intake, assessment, service plans, home visits, and case conference forms and submits drafts of documents in accordance with established timelines; 
  • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals. Makes sure that entitlements, insurance and benefits are in place;
  • Interview clients to assess client needs, prioritize needs, identify barriers in accessing needs;
  • Outreach via phone when patients have not kept important appointments and between visits;
  • Advocates for clients to overcome barriers in accessing or maintaining services, and coordinates services with internal and external providers;
  • Review patient’s historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions);
  • Monitors that the client completes post-visit follow-up (fill prescriptions, make appointments).
  • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources;
  • Schedules and provides logistical support for regular care team case conferences and tracks patient-provider follow-up actions. 

Education: Associates degree / 60 college credits in social work/psychology or other health/human service related field.

Experience: Proven experience in working directly with people infected/affected by HIV/AIDS, substance use, psychiatric conditions or other disabilities.

Related Skills/Knowledge: Ability to make data entries into computer database, knowledge of resources for PWAs and their support networks. Good verbal, written, computer, communication and interpersonal skills. Microsoft Word, Excel, and Outlook calendaring abilities. Bilingual Spanish/English preferred.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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Billing Specialist, Finance

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Billing Specialist coordinates, develops and maintains the most efficient possible system for billing Medicaid, Medicare and other third-party entities. The Billing Specialist will collaboratively work with clinicians, providers, directors and insurance companies in pursuit of maximum reimbursement for services rendered.

The Billing Specialist will be required to:

  • Bill Medicaid, Medicare and other third part entities for services rendered;
  • Maintain billing histories and supporting documentation files (electronic and paper) for all clients;
  • Reconcile payments against claim submissions and invoices. Immediately re-bill manually all "soft" denials, e.g., incorrect birth dates. Inform supervisors and service providers of enrollment-related denials, and assist in following up on them with the Medicaid Assistance Program (MAP);
  • Ensure that Clinical and supervisor receives monthly and quarterly reports on totals billed and totals received, as well as outstanding claims and totals denied (with detailed reasons for denial). Provide Administrative Coordinator and CFO with financial data required for reports to Medicaid, NYS AIDS Institute and any government funder;
  • Reconcile payments against client accounts and generate monthly statements to providers with outstanding balances;
  • Responsible for answering questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.

Duties & Responsibilities of the Billing Specialist include, but are not limited to:

  • Serve as liaison between Finance Department and Clinic Teams;
  • Collaborate with Director of Finance on a regular basis to properly account for claims that have been denied after resubmission(s) and/or cannot be collected;
  • Oversee follow-up activities related to billing on 1) ICM's and Health Homes program’s client enrollment process; 2) client eligibility tracking process;
  • Serve as liaison with GMHC's Information Systems staff in developing, implementing and maintaining electronic means of performing all finance related job tasks;
  • Assists with special projects and perform any other related duties as assigned by supervisor;
  • Assist in utilization review and/or quality assurance and improvements efforts.

Education: Associate's Degree in Coding or related healthcare field from an accredited college program and national certification through the Board of Medical Specialty Coding, the Professional Association of Healthcare Coding Specialists, or the American Academy of Professional Coders.

Experience: Experience: 4+ years’ experience in successful third-party billing and collections (Medicaid, Medicare, and commercial insurance companies) and familiarity with computerized medical billing systems is required. Experience in COBRA, Medicaid, Health Homes, and OASAS processing a plus.

Related Skills/Knowledge: Advance knowledge of MS Office Suite, esp. Excel, and electronic and web-based medical billing systems is required; previous experience with AIRS software is a plus. Oral communication: Speaks clearly, listens and gets clarification. Demonstrated understanding of medical terminology, CPT coding, ICD-9 diagnostic coding, EDI systems, billing and coding standards, and HIPAA requirements.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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Director, Office of Mental Health (OMH) Clinic

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Director, OMH Clinic is responsible for administrative, supervisory and clinical management of behavioral health services, specifically those within the OMH licensed out-patient mental health treatment program. The Director oversees coordination of seamless behavioral health, support, and prevention services, ensures all regulations are met, services are properly documented for successful billing, and quality assurance and improvement are appropriate. This position is a member of a multi-disciplinary treatment team that helps to improve overall functioning of clients by providing and overseeing the successful development and revisions of individualized care plans addressing the continuum of behavioral health and supportive care. The position is part of the GMHC Management Team.

Duties & Responsibilities include, but are not limited to:

  • Maintain primary responsibility over the clinical, fiscal, and quality management of the clinic and ensure that all providers and services are in compliance with OMH and State of New York rules and regulations, program policies and procedures and agency policies and procedures;
  • Develop treatment modalities consistent with OMH regulations to ensure evidence-based, culturally competent, trauma-informed mental health disorder treatment of highest possible quality. Oversee admission and discharge process, treatment planning and case conferences for all clients;
  • Develop and maintain mental health treatment program policies and procedures; plan and implement program structure and activities; and recruit, hire, train, and supervise program staff;
  • Work collaboratively with other staff to ensure an integrated service plan is in place and is supported by all staff to address the continuum of behavioral health and medical care; work with Psychiatrist to coordinate referrals, diagnostic findings, treatment interventions, and treatment plan development and review;
  • Monitor, review and follow up on monthly utility bills on behalf of clients;
  • Develop, implement, and monitor counseling and psycho-educational initiatives that create an accessible and available client engagement and support system. Ensure that referrals to and from agencies (linkage to, and retention in care), and collaborative efforts with other providers are maintained, thorough, and complete;
  • Regularly monitor reports, provide interventions, and collaboratively develop monitoring tools when necessary as they relate to projected deliverables, fiscal management and quality assurance and improvement. Ensure compliance with NIMRS; Supervise all clinical coverage, scheduling issues and the gathering of client information to ensure proper, timely and accurate billing;
  • Determine program needs, priorities, and directions based on sound planning and analysis of community need;
  • Coordinate and collaborate with the Department of Finance as it relates to billing and fiscal management, and with the Department of Communications as it relates to media campaigns and advertisement of services;
  • Serve as Departmental representative to Management Team and Program Directors meetings, and community forums and planning bodies, related clinical meetings and conferences as appropriate and where assigned;
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education: Advanced clinical degree with professional license required (e.g., LCSW, LMHC, Licensed Psychologist), CASAC a plus.

Experience: A minimum of five (5) years post-licensure experience in the mental health field, two (2) of which must be in a supervisory capacity. Experience coordinating and/or directing an OMH licensed mental health out-patient program. Proven competence in third-party billing (e.g., Medicaid, Medicare, and Commercial Insurances). Experience working with persons living with HIV/AIDS. Expertise in clinical supervision, administration, program development, and OMH regulations is required. Proven experience managing departmental budgets. Must possess good communication skills, be able to work under pressure and work independently.

Related Skills/Knowledge: Demonstrated knowledge and skills related to treating those who are seriously mentally ill with co-occurring disorders. Should be qualified and trained to handle issues such as domestic violence, trauma, and interactions among co-occurring disorders substance use populations. In addition to knowledge of HIV/AIDS, this position requires strong communication, interpersonal, organizational, and computer skills. This individual must be able to work effectively as part of an interdisciplinary treatment team. Bi-lingual English/Spanish preferred.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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Executive Assistant to the Chief Operating Officer, Office of the COO

Gay Men’s Health Crisis [GMHC] is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. Building on decades of dedication and expertise, we understand the reality of HIV/AIDS and empower a healthy life for all. GMHC fights to end the AIDS epidemic and uplift the lives of all affected.

The Executive Assistant to the Chief Operating Officer provides administrative support to the Chief Operating Officer (COO). This position will oversee the day-to-day functions of the office, including maintaining the Chief Operating Officer’s calendar, answering the telephone, scheduling meetings, organizing the weekly calendar, and maintaining the office files.

The Executive Assistant is a highly visible position having contact daily with many internal management staff from different departments throughout the agency. This individual will also have regular contact with other community-based organizations, health care facilities and legal service providers external from the agency.

Duties & Responsibilities include, but are not limited to:

  • Assists the COO in drafting and editing documents, program narratives, and other reports required by the agency’s various funding sources;
  • Responsible for calendaring, scheduling, organizing, and coordinating all of the COO’s meetings, events and public speaking events;
  • Assists the COO with special assignments such as assisting with the design and/or formatting of brochures, newsletters and other publications;
  • Works closely with the staff of Program Management and Quality Assurance to ensure proper maintenance of records and files;
  • Interacts extensively with and provides support to the following units: Program Services and Program Evaluation, Public Policy, Research and Community Health, Volunteer Department, Communications, Human Resources and Operations (Facilities and IT);

Education: Bachelor’s degree or equivalent is required.

Experience: Excellent communication and interpersonal skills in conjunction with excellent writing, computer, and organizational skills are essential for this position. This individual should have the ability to function in a fast-paced environment and to triage effectively. It is imperative that the Executive Assistant have ability to hold confidential information and to deliver sensitive information with tact and appropriateness. Proven experience as personal administrative assistant to an executive is preferred.

Related Skills/Knowledge: Exceptional writing, communications skills and attention to detail are necessary. This person MUST be a self-starter, flexible, and able to manage multiple tasks. Advanced computer/technical skills in Word, Excel, and Outlook are required and absolutely essential to effectively perform in this position.

How to Apply:  Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

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