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GMHC - Fight Aids. Love Life.

Employment Opportunities

Established in 1981, Gay Men's Health Crisis (GMHC) is the oldest not-for-profit AIDS service organization in the U.S. GMHC is dedicated to providing direct services, education, and advocacy to men, women, and children living with HIV/AIDS. GMHC fights to end the AIDS epidemic and uplift the lives of all affected. We are committed to staff development and provide a competitive compensation and benefits package. We value diversity and are proud to be an equal opportunity employer.

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Current Openings:
 

Director, Michael Palm Center for AIDS Care & Support

Outreach Specialist, Health Homes

Case Manager, Workforce Development

Job Developer, Workforce Development

Senior Housing Specialist, Short Term Rent Assistance Program (STRAP)

Assistant Director, Data Analysis—Health Informatics

Nutrition Assistant (Part Time)

Grants Manager (NYC Grants)


 

 

Director, Michael Palm Center for AIDS Care & Support

GMHC is seeking a motivated, organized, and detail-oriented person to serve as its Director of The Michael Palm Center. The Director provides vision, oversight and leadership to the Michael Palm Center for AIDS Care and Support to maintains a strong departmental culture that is client centered, outcome oriented and dedicated to continuous quality improvement. This position will oversee administrative and clinical direction of the Palm Center’s core functions which include: 

  • Women’s Care, Prevention & Support Services; 
  • Men’s Prevention;
  • Mental Health & Substance Counseling Services and;
  • Community Health Education & Promotion.  

The Director is responsible for providing direct clinical and administrative supervision to senior departmental staff to provide cutting-edge/innovative evidence based and home grown practices. Plays a major role in ensuring clients receive services that meet funder/agency standards and ensure proper records are kept in compliance with those standards. The Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC’s management team and that works to set agency policies, procedures, strategies and goals.

Duties & Responsibilities include, but are not limited to:

  • Assure quality of care, and create and maintain efficient systems for all department functions;
  • Supervise the preparation of grant applications and program proposals; supervise the preparation of required grant program reports;
  • Create and oversee departmental work plan and budget;
  • Oversee monthly contract reporting and assist with modifications, renewals, and procurement of new grants. Ensure contractual compliance with program goals and objectives;
  • Develop and maintain documentation systems for all services for monitoring and reporting purposes.  Comply with specific requirements, including legal requirements, of all funding agencies;
  • Determine program needs, priorities, and directions based on sound planning and analysis of community need;
  • Oversee agency Rapid Response program;
  • Implement quality assurance activities, including chart reviews and the development and improvement of resources and policies and procedures;
  • Serve as Departmental representative to Management Team and Program Directors meetings, and community forums and planning bodies, as appropriate and where assigned.

Education: Graduate clinical degree in Psychology (Counseling, Clinical) or Social Work. NYS licensed psychologist or LCSW required

Experience: Extensive post master’s supervisory/management exp3.erience in a community based agency, hospital or clinic required. Significant experience in program development and implementation. Demonstrated experience in contract management. Established experience in budget construction, implementation and monitoring activities. Significant proven clinical experience and advanced clinical training.

The successful candidate must have a demonstrated ability to work effectively in a team environment, fosters a positive team atmosphere and lead work teams toward positive outcomes with the ability to remain focused on results. Candidates must have the ability to work with multiple simultaneous priorities, gather information from a variety of sources, and accurately, effectively, and independently analyze information. Must be able to set and prioritize strategic goals while supporting the organization's goals and values. 

Related Skills/Knowledge: Excellent and effective communication, supervision, organization, analytical and management skills. The Director should have extensive experience working with individuals with HIV/AIDS, substance use issues, and mental health needs. Demonstrated ability to work effectively as part of an interdisciplinary team.Experience in harm reduction clinical practice and health education. Knowledge of program development, management and evaluation. Working knowledge of Microsoft Office. Bilingual English/Spanish preferred. Computer skills, especially database and Microsoft Suite experience needed.

How to Apply:
Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click on this link to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation/benefits package and are committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer. 

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Outreach Specialist, Health Homes

Conducts outreach to locate, engage and attempt to enroll eligible patients into the Health Home. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services as needed. Coordinates effective communication between all team members to the ultimate benefit of the patient. This position maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients. Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

Duties & Responsibilities of the Outreach Specialist include, but are not limited to:

  • Locate and educate potential enrollees for the program and inform them of their eligibility;
  • Answer questions and obtain consent forms from enrollees;
  • Complete Brief Screening;
  • Schedule first appointment with Care Managers;
  • Re-connect with pre-existing enrollees;
  • Update and maintain client chart records, drafts correspondence and completes and updates quality assurance documentation tools;
  • Prepares, revises, contributes to and maintains a calendar reflecting outreach activities each week;
  • Records rounds meetings of the team, notes future schedule changes and appointments, and prepares weekly report of outreach outcomes;
  • Performs screenings of clients interested in case management services;
  • At the direction of the Asst. Director and Clinical Case Manager Supervisor, contacts clients for appointment scheduling, appointment reminders and conducts follow up to confirm attendance with CM teams;
  • Verifies Medicaid eligibility and program enrollment.
  • Education: High school diploma or GED required.

Experience: Proven experience working directly with diverse populations such as people infected/ affected by HIV/AIDS, substance use, psychiatric conditions, chronic illnesses, homelessness or other disabilities. 

Related Skills/Knowledge:  Minimum of one year experience providing direct services to seriously mentally ill and/or substance abusing population required. Good verbal, written, computer, communication and interpersonal skills. Experience with Microsoft Office Suite including Word and Outlook calendaring, and Excel is required. This position requires excellent organizational abilities.

How to Apply: Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click here to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation/benefits package and are committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer. 

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Case Manager, Workforce Development

The primary function of the Case Manager of Workforce Development is to work with MATCH Program clients with barriers to employment to ensure their smooth transition into the workplace. Case Manager will be required to work with clients on an ongoing basis and support clients in work related issues including, but not limited to creating an employment plan,  child care, benefits, transitional benefits, budget management, and creating short and long term goals.  The CM will facilitate a portion of the job readiness training classes and be responsible for overseeing the data entry in GMHC’s data base as well as the data entry required sources. This position will work in collaboration with the clients other support services providers and regularly meet with the job developer, job readiness training instructor and other job readiness staff to insure client’s success in securing and retaining employment.

The Case Manager will collaborate with the Assistant Director, Coordinator of Workforce Development, the Job Development Team at GMHC and outside service providers to ensure the most comprehensive support services possible for the clients. The Case Manager will attend and participate in unit meetings as required, attend outside trainings and meetings and make presentations about the job readiness program as requested. The Case Manager will create and maintain relationships with other departments within the organization and become knowledgeable about the variety of services available to our clients.

Duties & Responsibilities of the Case Manager include, but are not limited to:

  • Meet with clients on an ongoing basis to discuss and support client in employment related issues.
  • Assess clients’ educational background, employment history and create an employment plan for all clients.
  • Collaborate with GMHC staff and outside service providers to support client throughout entire process of employment and job retention.
  • Conduct job readiness/life skill workshops, as needed.
  • Maintain and input data entry required by GMHC, and other contracts, as required.
  • Maintain client case files and write detailed case notes.
  • Complete employer site visits to assist in the support of clients and continuation of care and retention.
  • Create a welcoming and professional environment for all volunteers

Education: Bachelor’s degree in Social Work, Human Services, Social Science, Communications, or minimum of 3 years related experience.

Experience: Demonstrated experience in case management with diverse clients, with barriers to employment in jobs. Experience in working with current/ former substance users in a social service organization performing case management services.  Experience working with clients living with HIV/AIDS preferred. Training and case management skills required. Bilingual English/Spanish preferred.

Related Skills/Knowledge:  This person should possess good interpersonal skills, oral and written communication skills. Basic use of a computer, Microsoft Outlook, Word and Excel are required. This person needs to be practical, calm and able to react appropriate to high stress and emergency conditions. Multi-tasking is essential along with excellent communication skills.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal, here. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation package and is committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer.

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Job Developer, Workforce Development

The primary function of the job developer is to place Workforce Development program clients with barriers to employment in suitable employment and provide ongoing follow-up support services to promote job retention. The job developer will be required to assist in the placement of clients who will be transitioning into the workforce. In addition to job placement services, the Job Developer will provide support to clients in their effort to retain their employment and excel in their careers. This position will track and document all retention milestones as prescribed by agency and contract requirements. The individual in this position should possess an established bank of employers, who have hired clients with barriers to employment, matching clients’ educational /employment background as well as interests with the most appropriate job available for them.   

The Job Developer will collaborate with all Workforce Development staff to provide the most comprehensive employment placement and retention assistance services possible for the clients. This person will attend and participate in unit meetings as required and make presentations about the work performed as requested. The Developer will establish and maintain cooperative relationships with other departments within the organization and become knowledgeable about the variety of services available to our clients.

Duties & Responsibilities of the Job Developer include, but are not limited to:

  • Establish and maintain positive cohesive working relationships with employers and clients
  • Secure job openings from employers who are willing to hire clients with barriers to employment
  • Interview and assess clients’ educational background, employment histories and interests with regard to placing them into suitable employment.
  • Place clients into suitable and appropriate jobs,  based on their specific qualifications and interests, as matched to the employers job specifications
  • Assist clients in resume preparation and revision to promote their background, talents, abilities and interests in the best promotional manner in order to secure a job.
  • Assist employers in resolving problematic situations that may arise  with their employees subsequent to placement
  • Obtain all required employment and retention verifications from clients and employers 
  • Facilitate job search skills education, so that clients can do independent job seeking.
  • Conduct work site visits to ensure successful placement and retention
  • Maintain case files and write detailed case notes. Track program/grant required statistics.
  • Maintain and input data entry required by GMHC, and other contracts, as required.
  • Research labor market information, demand occupations, economic trends, employer needs and participant skills in order to assist in the development of effective training and job search strategies.
  • Provide supervision and guidance to the VWW Program Assistant in their effort to acquire required employment & retention documentation and maintain client files.
  • Distribute record and track post-placement metro cards for retention milestones. 

Education: Bachelor’s degree in Human Resource Management, Social Science, Communications, or equivalent experience. Experience performing the duties of this job may substitute for the degree on a year for year basis. 

Experience: Demonstrated experience in developing job opportunities and placing diverse clients, with barriers to employment, in jobs. Experience in employment retention practices is necessary. Experience in working with current/ former substance abusers in a social service organization performing case management services required. Experience working with clients living with HIV/AIDS preferred. 

Related Skills/Knowledge: Strong interpersonal, marketing/sales and communication skills required. Knowledge of current labor market trends, Equal Opportunity laws, other federal, state and local laws pertaining to employment required. This person should possess excellent oral and written communication skills. Basic use of a computer, Microsoft Outlook, Word and Excel are required. Multi-tasking is essential along with excellent communication skills. . Bi-Lingual English/Spanish is a plus.  

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal, here. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation package and is committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer. 

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Senior Housing Specialist, Short Term Rent Assistance Program (STRAP)

The Short Term Rent Assistance Program (STRAP) Senior Housing Specialist will be responsible for ensuring timely and accurate completion of core program services, duties include but are not limited to: conducting client intake and assessment, service planning, HIV test coordination, referrals to complementary services, apartment inspections, periodic reassessment and rental assistance eligibility calculation of client/STRAP rental payment and submission of rental check request to Finance Department.  The Senior Housing Specialist will also provide mentoring to the Housing Specialists, will assume caseload of hard-to-serve clients, and will conduct case conference and apartment inspections as needed.

The STRAP Senior Housing Technician maintains strong working relationships with a variety of internal and external professional colleagues particularly the STRAP Program Manager, the Assistant Director of Financial Services, landlords and medical providers. 

Duties & Responsibilities of the Senior Housing Specialist include, but are not limited to:

  • Conduct initial intake or assessment of clients and clients' families as well as   periodic reassessments;
  • Review all documentation establishing clients' eligibility for the program;
  • Refer and follow-up with clients and with referral organizations regarding client contact and progress with referral organization;
  • Follow-up with clients after successful completion of their primary goals to assure client stability;
  • Create Service Plan in coordination with client;
  • Monitor clients' progress toward their service plan goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document;
  • Conduct community field “Habitability Visits” each month as part of the quality assurance for the STRAP participants;
  • Enter Primary medical care and other related reporting information in eShare Database;
  • Assist with quality assurance review of all check requests, and also the quality assurance review of checks issued, prior to mailing;
  • Copy and mail out monthly rent checks to landlord.

Education: BA with two or more years of relevant or equivalent preferred.

Experience: Proven experience working with people living with HIV, handling financial resources, and addressing rent payment needs. Should have the ability to manage multiple tasks in a timely fashion and follow through on complex projects. Excellent organizational, written, and communication skills are essential in this position.

Related Skills/Knowledge:  This person should possess good interpersonal skills, oral and written communication skills. Basic use of a computer, Microsoft Outlook, Word and Excel are required. This person needs to be practical, calm and able to react appropriate to high stress situations. Multi-tasking is essential along with prior experience dealing with clients. This person should understand numbers and methods for calculating. Bilingual English/Spanish preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal, here. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation package and is committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer. 

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Assistant Director, Data Analysis – Health Informatics

The Assistant Director, Data Analysis, which sits in the Health Informatics department, will provide strategic leadership and capacity for maintaining and expanding the existing data reporting infrastructure. This will include the conversion of current databases into usable statistical platforms, variable construction and data merging, and the creation of a sustainable framework for routine data applications. The primary responsibility of the Assistant Director will be to analyze client-level and service-level data and prepare reports for program performance monitoring, evaluation and research projects. The AD will work to assure that data is consistent and aggregately aligned across multiple database systems. 

The Assistant Director, in conjunction with the Data Management Coordinator, will utilize SQL and other software to generate datasets and fulfill data requests as needed. This position will formulate processes to streamline data requests through automation and create platforms for easy end-user usage.   This individual will also work with programmatic departments across GMHC to assist the development of their own EHR-based data reports for grant and privately funded projects.

Duties & Responsibilities of the Assistant Director include, but are not limited to:

  • Prepares data collection and analysis plans, work flow charts, timelines for project management, and performs and interprets basic and complex analyses; 
  • Develops strategic data collection procedures, forms and analytical instruments for program monitoring;
  • Contributes summarized and standardized reports that will be part of GMHC’s performance management documentation control and distribution;
  • Researches and analyzes data from a detail level in order to construct high-level summaries for fund development, abstracts, manuscripts and grants; 
  • Identifies and addresses potential data problems from existing queries and takes appropriate actions to guide the resolution process;
  • Collaborates with program directors, investigators, sponsors and external representatives to ensure that project results and conclusions are presented accurately;
  • Develops strategic data collection procedures, forms and analytical instruments for program monitoring;
  • Effectively communicates with internal teams to fulfill data requests and to deliver analysis results;
  • Assists with data analysis in continuous quality improvement projects and other special projects;
  • Maintains a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC. 

Education: Bachelor’s degree in health informatics, computer science, business, public health or a related discipline required, Master’s degree preferred.

Experience: Qualified applicants should have 2-3 years’ experience minimum in data management. Previous experience working with relational databases preferred. Advanced Excel Skills desired: Pivot tables & macro writing. 

Related Skills/Knowledge:  This person should possess good interpersonal, oral and written communication skills. Candidates should have knowledge of univariate, bivariate, and multivariate statistics. Excellent computer skills, including advanced MS Word, Excel, SPSS or similar application; Knowledge of Microsoft SQL preferred. Demonstrated analytical and problem solving skills are essential to this position as is being very detail oriented. Multi-tasking and time management skills are an absolute must in this role.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal here. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation package and is committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer.

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Nutrition Assistant, Part-Time

The Nutrition Assistant is responsible for administrative tasks and client care coordination activities, associated with the delivery of nutrition and pantry services. They should have knowledge of office etiquette and have a professional and welcoming personality. They will be expected to maintain client confidentiality at all times. 

Duties & Responsibilities of the Nutrition Assistant include, but are not limited to:

  • Check clients in for food pantry services and enforce program policies and procedures as needed;
  • Manage the food pantry wait-list, retrieve voicemails, make confirmation calls, schedule pantry intake appointments;
  • Assist in client care in both the Nutritional Education and Food Pantry programs; collect client information, contact clients who have not received services in over 90 days, schedule nutrition assessment and counseling appointments, make confirmation calls, communicate with other providers as needed;
  • Maintain food pantry waiting area; restock supplies, educational materials and program information as needed;
  • Enter program service and participant data into Agency and Department of Health reporting systems;
  • Perform routine office tasks such as filing, copying, document shredding, and mailings;
  • Assist with pantry deliveries;
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education: H.S. Diploma or GED equivalent preferred.

Experience: Proven experience in an office, healthcare, or customer service setting.

Related Skills/Knowledge:  This person should possess good interpersonal skills, oral and written communication skills. Basic use of a computer, Microsoft Word and Excel are required. This person must have very good organizational and time-management skills. Knowledge of or interest in food, nutrition and public health is a plus. Must be able to lift 50 pounds in order to receive food deliveries. Bilingual English/Spanish preferred. Reasonable accommodations can be made enable individuals with disabilities to perform the essential functions of the job.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal, here. Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation package and is committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer.

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Grants Manager (NYC Grants)

The Grants Manager is primarily responsible for the financial management of a portfolio of NYC government grants, including Ryan White funds, and several private grants.  Duties include preparation of budget supporting documentation required for internal staff and external funders.  In addition, the Grants Manager will be responsible for funding applications, contract renewals, and monitoring contract specific financial reporting requirements; perform monthly, quarterly and annual billing and other financial reports related to government and private grants. 

Internally, this individual will work directly with assigned departmental Directors and/or designated staff, as well as in collaboration with other Grant Managers and Finance Department staff. Externally, the position will work with contract managers of designate funders based on assigned portfolio of contracts. This position reports to the Director of Finance Management and Budget.

Duties & Responsibilities include, but are not limited to:

  • Prepare all budget-related materials and supporting documents required for submission to funders including continued funding applications, contract renewals, and budget modifications;
  • Review payroll reports and prepare the monthly payroll allocation spreadsheet.;
  • Record and track revenue for each funding source including monitoring and adjusting accruals, posting checks and electronic transfers, recording contract vouchers and maintain payment schedules;
  • Prepare budget to actual variance reports and financial analysis and present monthly to appropriate programmatic and administrative staff;
  • Prepare the necessary financial reports related to portfolio of public and private grants and contracts;
  • Assist with special projects and performs other related duties as assigned by the Director and CFO;
  • Provide back up support for other finance staff when necessary including the ability to performs the duties and responsibilities of the Federal and State Grants Manager if necessary.
  • Education: Candidate must possess a Bachelor’s degree or equivalent experience with minimum one year in accounting for non-profit & government grants and contracts.
  • Experience:  Proven experience in not-for-profit accounting environment, with health and social service experience preferred.  Strong computer skills are required including Microsoft Office software applications.
  • Knowledge of government grants management preferable.  Experience with MIP/Sage accounting system is desirable. 

Related Skills/Knowledge: Excellent interpersonal and organizational skills, superior oral/written communication skills required. Demonstrated analytical and problem solving skills necessary.

How to Apply:
Interested candidates should send a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Please click here to apply through GMHC’s Application Portal. Submissions without cover letters will not be considered. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

Additionally, applicants can send their cover letter and resume to the HR Department, GMHC 446 West 33rd Street, New York, NY 10001.  GMHC offers a competitive compensation/benefits package and are committed to staff development. We value diversity and are proud to be an Equal Opportunity/Affirmative Action employer. 

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