How to Become a Client

GMHC is one of the largest non-profit HIV/AIDS organizations in the United States, and we provide direct services for people living with HIV, as well as people who are HIV negative, those unaware of their HIV status, and those affected by HIV/AIDS.

At GMHC, specialists in our Intake Department provide new clients with direct services within the agency for men, women, transgender and non-conforming persons, families, and youth.

If you are HIV positive:
To meet with an Intake specialist and become a new client (or to reconnect with services), the Intake Department has the following hours:

Walk-in Hours; no appointment necessary:
Tuesday, Wednesday & Thursday: 9:30 am — 4:30 pm (last client seen at 4:30 pm)

By appointment:
Monday & Friday: 9:30 am — 4:30 pm (last client seen at 4:30 pm)

Make an appointment by calling 212-367-1057 or emailing intake@gmhc.org

In order to provide all clients with exceptional service we ask for one of the following pieces of documentation prior to commencing the intake assessment:

• Positive HIV antibody test results
• Documentation of detectable HIV viral load results
• Physician (M.D., N.P., P.A.) signed/written statements/progress notes
• Photocopy of enrollment card for the New York State AIDS Drug Assistance Program (ADAP)
• M11Q Form
• HIV/AIDS Services Administration (HASA) referral form

In addition to these documents, we also ask you to provide photo ID (to access the building) and any insurance cards.

Please note: Individual programs may have additional service restrictions and documentation based on income, disabilities of an individual client and other criteria. Please inquire about these during your intake assessment.

If you are HIV negative, are unsure about your HIV status, or affected  by HIV/AIDS: Please call 212-367-1057 or email intake@gmhc.org to discuss GMHC program options for you.

We offer inclusive services for men, women, transgender, and gender non-conforming persons, families and youth, including:

• Individual Counseling
• Support Groups
• Benefits & Entitlements
• Nutrition Counseling
• Hot Meals
• HIV Prevention
• Legal
• Workforce Development
• Case Management