How to Become a Client

GMHC is one of the largest non-profit HIV/AIDS organizations in the United States. We provide direct services, prevention education and advocacy on HIV/AIDS related policy on a local and national level.

At GMHC, specialists in our Intake Department provide new clients living with HIV/AIDS direct services within the agency for men, women, transgender and non-conforming persons, families and youth.

To meet with an Intake specialist and become a new client (or reconnect to services) the Intake Department has the following walk-in hours:

Monday, Tuesday & Thursday: 9:30 am — 5 pm
Wednesday: 10 am — 6 pm
Friday: 12 pm — 4 pm

You do not need an appointment during these hours.

In order to provide all clients with exceptional service we ask for one of the following pieces of documentation prior to commencing the intake assessment:

• Positive HIV antibody test results
• Documentation of detectable HIV viral load results
• Physician (M.D., N.P., P.A.) signed/written statements/progress notes
• Photocopy of enrollment card for the New York State AIDS Drug Assistance Program (ADAP)
• M11Q Form
• HIV/AIDS Services Administration (HASA) referral form

In addition to these documents, we also ask you to provide photo ID (to access the building) and any insurance cards.

Please note: Individual programs may have additional service restrictions and documentation based on income, disabilities of an individual client and other criteria. Please inquire about these during your intake assessment.

We offer inclusive services for men, women, transgender, and gender non-conforming persons, families and youth, including:

• Individual Counseling
• Support Groups
• Benefits & Entitlements
• Nutrition Counseling
• Hot Meals
• HIV Prevention
• Legal
• Workforce Development
• Case Management

In the meantime, if you have any questions about becoming a client at GMHC please call 212-367-1057 or email us at intake@gmhc.org.

Welcome to GMHC and we look forward to seeing you soon.