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GMHC Services

GMHC Program Guide and Core Operating Values

The following values and beliefs are intended to guide client, volunteer, staff and guest behavior at GMHC.

Community: We are a community space where people come together to share and receive support, kindness and understanding. Participation in this community comes with a responsibility to one another, and a commitment to be compassionate and ensure each other’s safety and well-being.

Empowerment: We are committed to strengthening and empowering each other to lead healthy and independent lives. We believe in the inherent strengths and capabilities of all persons, and believe in providing opportunities for individuals to heal themselves, to learn, and to contribute to others.

Inclusiveness: We engage and embrace all people who seek to participate and contribute to our community, regardless of age, circumstances of HIV transmission, disability, economic status, gender identification, HIV status, immigration status, incarceration history, national origin, race/ethnicity, religion, sexual orientation or substance use history.

Respect: We believe in honest and considerate communication and expect that there will be differences of opinion. We refrain from judging each other and strive for patience and tolerance.

Responsibility: It is a voluntary choice to participate in the GMHC community. We hold ourselves and each other accountable for our decisions and actions. We take responsibility for our behavior and accept the consequences for violating these principles.

Safety: We are committed to ensuring that our environment is free of violence or threats of violence, verbal abuse, sexual harassment, or physical action towards a member of our community.

Client Rights & Responsibilities

GMHC strives to provide a safe, welcoming place where people choose to receive education, support, and services. We believe that everyone — clients, volunteers, staff and guests — must be treated with respect while at GMHC or at a GMHC sponsored activity.

As a client of GMHC, you can expect:

  • Respect from all GMHC staff and volunteers;
  • Prompt information about available services;
  • Access to programs without discrimination as to age, circumstances of HIV transmission, disability, economic status, gender identification, HIV status, immigration status, incarceration history, national origin, race/ethnicity, religion, sexual orientation or substance use history;
  • That your HIV status will be kept confidential among staff and volunteers at GMHC and will not be disclosed without your prior consent. (Except as otherwise required by law including, but not limited to, an order from the court.) Information about you may be shared among GMHC programs to ensure that you are offered and receive the most appropriate service(s);
  • Access to your client record upon request within a reasonable period;
  • Access to a formal grievance procedure to address complaints.

When you are at GMHC or at a GMHC sponsored activity, we expect that you will treat all clients, volunteers, staff and guests with respect, and therefore will not:

  • Engage in physical violence;
  • Behave in a way that is physically, verbally or sexually threatening or abusive including, but not limited to: in person, by telephone, email, text message, mail;
  • Bring, use, distribute, sell or buy anything including, but not limited to, prescription medication, illegal drugs, or alcohol;
  • Carry any type of weapon;
  • Engage in cash transactions in the agency including, but not limited, to borrowing and/or loaning money;
  • Engage in sexual behavior;
  • Steal, destroy or deface anything on GMHC’s premises.

Failure to abide by this agreement has consequences. It can include, but not be limited to, suspension or dismissal from a specific service or the agency.

Welcome to the Program Guide

GMHC offers a wide variety of programs and services to help and support you. This guide was designed so you can easily locate them. We hope you find this guide useful. GMHC strives to offer you the highest quality care. If you have any suggestions to improve the guide or programming, please see any staff member or join GMHC’s Consumer Advisory Board (CAB).

This section will help you find the programs and services we provide. Items of special interest are bolded.

Service
Action Center
Acupuncture, Ear-point
ADAP (AIDS Drug Assistance Program) Issues   
Adult Continuing Education Program   
Adult Continuing Education Scholarship Lottery  
Advocacy & Advocacy Helpline   
AHIP (AIDS Health Insurance Program) Issues   
Alcohol Counseling   
Alternative Therapies   
APIC (ADAP Plus Insurance Continuation) Issues   
Art Classes   
Art Therapy   
Assessment   
Bankruptcy   
Barbershop (Men’s Group)   
Benefits Helpline   
Body Mass Assessments (BIA)   
Benefits and Entitlements   
CAB (Consumer Advisory Board)   
Case Management   
CHOICES   
Client Advocacy    
Club 1319 Drop-in Center and Youth Program    
Consumer Advisory Board (CAB)   
Community Based Research   
Community Education   
Community Events   
Community Outreach   
Complementary Therapies   
Comprehensive Risk Counseling Services (CRCS)   
Computer Classes   
Computer Lab    
Computers —Treatment Library   
Confidentiality Issues   
Continuing Education Program    
Cooking Classes   
Coordinated Care   
Counseling and Support   
Couples Counseling   
Crisis Counseling   
Crystal Meth Awareness Campaigns   
Crystal Meth Counseling   
Debt Management   
Dinner   
Disclosure Planning Support   
Discrimination Issues   
Domestic Partnership   
Drawing Classes   
Drop-in Space for Youth   
Drug and Alcohol Counseling    
Ear-point Acupuncture   
Education Lottery   
Emergency Food Packages   
Entitlements   
Environmental Level Interventions   
Estate Planning   
Exercise Classes   
Faith-based Prevention Collaboration   
Family Law   
Feldenkrais   
Financial Management   
Food Pantry    
Food Stamps Issues   
Group Services   
Haircuts    
Harm Reduction Counseling   
HASA (HIV/AIDS Services Administration, formerly DASIS) Issues   
Health Care Access   
Health Care Proxy   
Health Education and Promotion  
Health Insurance   
Healthy Relationships   
Healthy Youth for Prevention Education (HYPE)   
Helpline   
Hepatitis C Testing   
HIV/AIDS Helpline   
HIV Information & Counseling   
HIV Prevention Programs   
HIV Testing   
Hotline (Helpline)   
House of Latex (HOL)   
Housing Issues   
Immigration   
Individual Reiki   
Intake & Registration   
Internet Outreach   
Internships   
Jerry Herman Theater Desk   
Job Training & Placement   
Kiki Functions   
Latex Ball   
Legal Services   
Library, Lending   
Library, Treatment Education   
Life Drawing Classes   
Living Room   
Lunch   
Managed Care   
Many Men, Many Voices (MMMV)   
Massage   
Meals   
Medicaid Issues   
Medicare Issues & Helpline   
Men’s Health Counseling    
Mental Health Referrals   
Mental Health Services 
New Client Registration    
Nutrition Counseling
Nutrition Workshops
Online Outreach
Oral HIV Testing
Outreach Programs
Over 50 Initiative
Painting Class
Pantry
Parenting Support
Peer Leadership Initiative
Permanency Planning
Pharmacy   
Positive Prevention for Women
Prevention Campaigns
Prevention Case Management
Public Assistance
Rapid Testing
Reassessment
Referrals   
Registration
Reiki & Reiki Circle
Resume Development
Risk Reduction Programs
Safer Sex Workshops for Men & Women
Scholarship Lottery   
Sculpture Classes   
Self Help Groups    
Sexual Health Counseling   
Sexual Health Workshops   
Sexual Health for PLWHIV   
Sexually Transmitted Disease Testing
Shiatsu Massage   
SISTA   
Skills Training   
Social Events   
Social Marketing
Social Security Benefits (SSI, SSDI)
Speakers Bureau   
SSDI (Social Security Disability Insurance) Issues
SSI (Supplemental Security Income) Issues
STI Testing   
Street, Bar & Club Outreach    
Substance Use Counseling for Men
Substance Use Counseling for Women
Support Groups
Swedish Massage
Syphilis Testing
Tabling Events   
Testing, HIV, Syphilis, Hepatitis C
The Corner (Ear-point acupuncture) 
Theater Tickets  
Treatment Adherence   
Treatment as Prevention Workshops for Women
Treatment Education   
Treatment Workshops   
Vocational Counseling   
Volunteer Opportunities
Walk-in Testing   
Wellness   
Wills   
Women in Action (WIA)
Women’s Support Services 
Work   
Yoga   
Youth and Young Adult Initiatives (YYAI)
Youth Drop-in Center   
Youth HIV Prevention Programs
Youth Outreach

Department
POL
GEF
LGL
VWW
VWW
LGL
LGL
PALM
VWW
LGL
VWW
PALM
GEF
LGL
PALM
LGL
VWW
LGL
VWW
CC
PALM
LGL
CHR
VWW
CHR
CHR, VWW, CHR
CHR, PALM
GEF, CHR, VWW, PALM
VWW
PALM
VWW
CHR, VWW
VWW
LGL
VWW
VWW
CC
GEF, PALM
PALM
GEF, PALM
CHR
PALM
LGL
VWW
PALM
LGL
LGL
VWW
CHR
PALM
GEF
VWW
VWW
LGL
CHR
LGL
VWW
CHR
LGL
VWW
LGL
VWW
LGL
PALM
VWW
GEF, PALM
LGL
INT, LGL
LGL
CHR
LGL
PALM
PALM
GEF
GEF
GEF
GEF
CHR, GEF, PALM
GEF
GEF
CHR
LGL
LGL
VWW
INT
CHR
VWW
VWW
VWW
CHR
CHR
LGL
VWW
VWW
VWW
VWW
VWW
CC, PALM
PALM
VWW
VWW
LGL
LGL
PALM
CC, CHR, GEF, INT, LGL, PALM
PALM
INT, VWW
VWW
VWW
CHR
GEF
CHR, GEF, PALM, VWW
CHR, GEF, VWW
VWW
VWW
PALM
CHR
LGL
VWW
CHR, PALM
CHR, GEF, PALM
CC
LGL
GEF
INT
CHR, GEF, INT, LGL, PALM
INT
VWW
VWW
CHR, PALM
CHR, PALM
VWW
VWW
PALM
PALM
CHR, PALM
PALM
GEF
VWW
PALM
VWW
CHR, VWW
CHR, PALM
LGL
VWW
LGL
LGL
GEF
CHR, GEF, PALM
PALM
PALM
PALM
VWW
GEF
CHR, GEF, PALM, VWW
GEF
GEF
VWW
INT
CHR
INT
INT
VWW
VWW
GEF
VWW
LGL
PALM
PALM
VWW
VWW
CHR, PALM
CHR
CHR, PALM
CHR, PALM
 


CC
Coordinated Care
CHR Community Health & Research
GEF David Geffen Center for HIV
  Prevention & Health Education
INT Intake
LGL Legal Service
PALM Michael Palm Center for AIDS
  Care & Support
POL Public Policy
VWW Volunteer, Work & Wellness

For information about any of these programs: (212) 367-1000 or email webmaster@gmhc.org

 

Program Descriptions

All programs take place at 446 West 33rd Street except where noted.

Client Intake    INT

Client Intake is your entry point into GMHC and offers comprehensive and holistic intake, assessment and re-assessment services to HIV-positive and at-risk individuals. We work with you to ensure you are effectively linked to vital programmatic services. The Client Intake department is staffed by trained intake clinicians and support staff who will assist you in becoming a client of GMHC and guide you to the appropriate program.
(212) 367-1000, intake@gmhc.org

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Community Health and Research    CHR

Community Health and Research, located at the GMHC Center for HIV Prevention (224 West 29th Street), works with HIV-positive individuals and people at high risk for HIV infection — especially youth, women of color, and the LGBTQ community. Club 1319 offers teenagers who are gay, bisexual or questioning, a drop-in space with access to a computer lab, HIV prevention and other workshops, and career development programs. We provide opportunities to help create social marketing and outreach campaigns. We also organize the annual Latex Ball, the premier ballroom event in the nation. Contact us on how you can become involved.
(212) 367-1385, chr@gmhc.org

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Coordinated Care    CC

The Coordinated Care Department provides case management services through our COBRA and Transitional Care Coordination programs. We connect you and your family to vital community resources and support you in negotiating and coordinating your care. We will assist you with finding housing, medical care, health insurance, entitlements, food, substance use services, dental services, mental health providers, job training services, support groups, and treatment education. Our goal is to help you become stable and self-sufficient.
(212) 367-1174, care@gmhc.org

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David Geffen Center for HIV Prevention and Health Education    GEF

The David Geffen Center for HIV Prevention and Health Education provides free, confidential HIV and STI testing, outreach, and health education at the GMHC Center for HIV Prevention (224 West 29th Street) and in the community setting. You can call our toll-free Helpline to talk with a counselor. We can also assist you to identify and access medical care and supportive services, including treatment adherence, HIV prevention counseling, substance abuse counseling, and risk reduction counseling.
(212) 367-1100, testing@gmhc.org
Helpline: 800-243-7692

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Legal, Client Advocacy and Client Finacial Services    LGL

The Legal Department can help you to avoid eviction; file bankruptcy; obtain PRUCOL status; access benefits; apply for Social Security; request a fair hearing; obtain a reasonable accommodation from your employer; prosecute an HIV-related discrimination claim; apply for a green card, asylum, or citizenship; and address a range of other legal issues. Client Advocacy can help you with your Social Security application or appeal, insurance issues, and problems with HASA (HIV/AIDS Services Administration).
General legal questions: (212) 367-1134
Health insurance, benefits, Social Security: (212) 367-1143
Immigration appointment: (212) 367-1321
All questions:
legal@gmhc.org

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Michael Palm Center for AIDS Care and Support    PALM

The Michael Palm Center offers mental health, support and prevention services. Mental Health Services offer you multi-disciplinary individual, group and substance use counseling and treatment adherence to adults living with HIV/AIDS. Women’s Care, Prevention and Support Services (WCPSS), comprised of three HIV/STI prevention and care programs, offers counseling, education and support groups to HIV-positive and high-risk HIV-negative women of color. Outstanding Beautiful Brothers (OBB), GMHC’s Young Men’s Prevention Program, provides individual and group mental health counseling and art therapy treatment as well as community building and educational groups to gay, bisexual, questioning and other men (between the ages of 18–29) who have sex with men, regardless of HIV status.
Mental Health Services: (212) 367-1165 | mhs@gmhc.org
Outstanding Beautiful Brothers: (212) 367-1139 | obb@gmhc.org
WCPSS: (212) 367-1358, womenscare@gmhc.org

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Public Policy    POL

If you’re interested in learning more about HASA, Medicaid, Medicare, and other programs that affect you, join the Action Center. We’re a group of committed GMHC clients who gather every week to discuss political issues and public benefits. If you haven’t done much advocacy in the past, you can learn more about opportunities to make change. If you’re a seasoned advocate, you can discuss issues that interest you and meet with your elected officials. We have three groups: women, housing, and drop-in (for many different issues). Please contact the Action Center for meeting times and locations.
(212) 367-1354, advocate@gmhc.org

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Volunteer, Work and Wellness Center    VWW

The Volunteer, Work and Wellness Center offers you a variety of services designed to improve and maintain your health and well-being. The Meals Program provides lunch Monday through Thursday, and dinner on Friday evening. The Nutrition Education Program offers food pantry services, nutrition counseling, nutrition groups, cooking classes, body mass assessments, and information about herbs and supplements. The Wellness Program offers a wide variety of complimentary therapies and services including: yoga, massage therapy, exercise, ear point acupuncture, painting and sculpture classes, scholarships for non-credited courses at area colleges, free or low cost theater and movie tickets, a lending library, free haircuts and special events for clients. The Workforce Development (MATCH) Program supports clients who are interested in transition-to-work services including vocational counseling, GED and college prep classes, job training, skills-based training, and job placement and retention services. The Volunteer Center recruits, trains, places and supports GMHC volunteers and interns for positions in all departments at GMHC. All clients are welcome to participate. Call for information about Volunteer Open Houses.
Meals & Wellness: (212) 367-1420
Nutrition Services: (212) 367-1420
Volunteer Center: (212) 367-1030
Workforce Development (MATCH) Program: (212) 367-1030
All questions: vwandw@gmhc.org

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Consumer Advisory Board

The Consumer Advisory Board (CAB) is made up of GMHC clients, staff, volunteers and community partners providing input to GMHC on the agency’s programs and services. Participation in the CAB is your opportunity to learn how the agency works, suggest how to make things work better, and participate in the implement of suggestions in collaboration with staff. The CAB holds meetings monthly, and has an office on the 7th floor where meeting and activity schedules are posted. For more information and a membership application please visit the 7th floor office, call (212) 367-1170 or write to cabm@gmhc.org.

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GMHC acknowledges the contributions of the Consumer Advisory Board to the publication of the Guide. For a large-print edition of this Guide, please visit a receptionist at GMHC or click here. The Program Guide is also available in Spanish, please click here to download.

Client Advocacy

Assists clients to obtain and maintain Government Benefits.
Eligibility: All clients of GMHC
Contact: Alexandra Remmel: 212.367.1143
Walk in hours on Tuesdays and Thursdays, 10 am – 1 pm
Advocacy Helpline: 212-367-1125 on Wednesdays from 2 pm – 5:30 pm

Care Coordination

Assists clients managing healthcare, treatment, housing, and legal concerns.
Eligibility: HIV positive clients - men and women
(Limited services available for HIV negative clients)
Contact: 212.367.1098 | carecoordination@gmhc.org

Complementary Therapies and Recreational Activities

Array of massage and physical therapies including, reiki, yoga, rolfing, and feldenkrais. Art classes, acting classes, & writing workshops.
Eligibility: HIV positive clients - men and women
Contact: 212.367.1273

HIV/STI Testing

Free testing for HIV, Hep C, and Syphilis
Eligibility: Anyone
Clients previously diagnosed with syphilis are ineligible for syphilis testing due to equipment limitations
Contact: 212.367.1100 | testing@gmhc.org

Expanded Syringe Access Program

Provides clean, free syringes
Eligibility: Anyone age 18+
Contact: 212.367.1384 | esap@gmhc.org

Legal Services

Free legal services in the areas of finance, family, confidentiality, work, wills, and discrimination, immigration, landlord/tenant
Eligibility: HIV positive clients - men and women
Contact: 212.367.1040 | contact legal@gmhc.org

Representative PayeeProgram

Receives and manages client’s SSI/SSD check. Uses check to pay client’s rent and utilities. Refunds balance of check to client
Eligibility: HIV positive clients, men and women, recipients of SSI/SSD.
Contact: 212.367.1493

Nutrition Counseling & Education

Individual nutrition counseling, group nutrition education workshops, BIA testing
Eligibility: HIV positive clients - men and women
Contact: 212.367.1259 | 212.367.1263 | wellness@gmhc.org

Treatment Adherence Counseling

Individualized counseling to aid client in taking medications correctly
Eligibility: HIV positive and negative clients - men and women
Contact: 212.367.1474

MATCH Program

MATCH is a collection of services that provide job readiness training, GED courses, employment assistance, and computer training
Eligibility: HIV positive and negative individuals over age 18.
Contact: 212.367.1013

Women’s Care, Prevention and Support Services (WCPSS)

Individual counseling sessions, support groups, medical referrals, and substance use referrals to women with mental health and substance use concerns
Eligibility: HIV positive clients - women
(Limited services available to HIV Negative clients)
Contact: 212.367.1358 | wcpss@gmhc.org

Meals Program

Provides free hot lunch Monday - Thursday and dinner on Friday
Eligibility: HIV positive clients - men and women
Contact: 212.367.1420 | nutrition@gmhc.org

Mental Health Services

Individual and group mental health services, art therapy
Substance use counseling and housing assistance
Eligibility: HIV positive clients (and their families), men and women
Contact: 212.367.1165 | mhs@gmhc.org

Prevention Services

Individual and group services to aid clients in adopting HIV risk-reduction behaviors
Eligibility: HIV positive and negative clients - men
Contact: 212.367.1106

Volunteer Center

Training and placement of volunteers within GMHC
Eligibility: All welcome
Contact: 212.367.1030 | volunteer@gmhc.org

Download a print ready version of GMHC's Program and Services "At a Glance"

For additional information, please contact testing@gmhc.org or call 212.367.1056.

To find additional information or to find services in an area by you, please visit the CDC and/or the DOH websites.