Client Advocacy

We assist and educate the newly diagnosed and long term survivors in applying for benefits and Social Security, securing housing and food stamps, and accessing health insurance, in order that they receive shelter, financial support, food, and uninterrupted, quality health care.  Our advocates provide assistance in navigating the government and private bureaucracies that control the delivery of HIV-specific public benefits, entitlements* and private health care.  Clients returning to work are also informed about how to maintain their benefits and get re-trained after an extended absence from the work force.  We assist working HIV-positive individuals to retain private insurance if jobs are lost or change insurances if health care needs alter.

We works closely with other programs and services in order to provide comprehensive care and support. Referrals can be made for legal and supportive services, nutrition assistance, women-specific programs and case management.  Additionally, advocates work with other AIDS-service organizations and community-based organizations to provide technical assistance and on public policy issues to assure that our clients' concerns are addressed.

If you have any questions or require additional information, please visit us in the 4th floor, during walk in hours: Tuesdays and Thursdays between 10 am – 1 pm.

You can also contact clientadvocacy@gmhc.org or call the Client Advocacy Helpline at 212.367.1125, open every Wednesday from 2 pm – 5:30 pm, or the Medicare Helpline at 212.367.1136, Mondays from 3 pm – 5:30 pm.