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GMHC - Fight Aids. Love Life.

Careers

Established in 1981, Gay Men's Health Crisis (GMHC) is the oldest not-for-profit AIDS service organization in the U.S. GMHC is dedicated to providing direct services, education, and advocacy to men, women, and children living with HIV/AIDS. GMHC fights to end the AIDS epidemic and uplift the lives of all affected. We are committed to staff development and provide a competitive compensation and benefits package. We value diversity and are proud to be an equal opportunity employer.

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Current Openings:

Care Manager 2

Care Navigator

Contracts & Budget Accountant

Director, Business Development

Director, DSRIP & Emerging Community Care

Director, Geffen Center

Director of Special Events

Director, Training & Volunteer Center

HARP Care Manager

Health Homes Clinical Supervisor

High Impact Prevention Group Facilitator

HIV Testing Counselor/Phlebotomist

Housing Specialist STRAP

Managing Director, Contracts and Budgets

Managing Director, Prevention

Managing Director, Special Events & Major Gifts

Navigation Specialist, Client Wellness

Outreach Coordinator-Geffen Center

Outreach Worker

Peer Care Navigator

Peer Counselor

Peer Outreach Specialist

Prevention Intervention Coordinator

Psychiatric Nurse Practitioner (Part-time)

Purchasing Associate

Senior Accountant

Strategic Planning Council Member


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for internship opportunities. 


Care Manager Level 2
 

Position Description: The Care Manager level 2 has the overall day to day responsibility for the coordination and delivery of Health Home services including: comprehensive case management, care coordination and health promotion, comprehensive transitional care from inpatient to other settings, individual and family support, referral to community and social support services and the use of health information technologies.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
  • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in EMR.
  • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers.
  • Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
  • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
  • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
  • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
  • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
  • Respects clients by recognizing their rights; maintaining confidentiality.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Performs HARPs assessment; has and active HCS account and is trained in conducting NYS Community Mental Health.
  • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
  • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
  • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
  • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
  • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
  • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
  • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
  • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
  • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
  • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
  • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
  • Complies with the quality and productivity standards of GMHC and funding entities.

Education and Certification:

  • Bachelor’s degree in social work/psychology or other related human services field.
  • A NYS teacher’s certificate for which a Bachelor’s degree is required; or
  • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or

  • A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or
  • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • 2 years' experience in case management working with PLWA.
  • Ability to make data entries into computer database.
  • Knowledge of resources for PWAs and their support networks.
  • Good verbal, written, computer, communication and interpersonal skills.
  • Use of computer software--Microsoft Office Suite including Word and Outlook calendaring, and Excel.
  • Bilingual Spanish/English preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Care Manager 2. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Care Navigator
 

Position Description: The Care Navigator will perform various duties to support the Case Managers and their respective clients with similar conditions by providing on-going health education, emotional support and encouragement. They act as role models, sharing personal strengths and skills and promoting hope and recovery. The Care Navigator must be knowledgeable about community resources, including educational, social and emotional support services, available to clients. The Care Navigator will assess needs and connect patients with these resources, either directly with the patient or through collaboration with the treatment team. Duties may also include recruiting patients, administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, and performing various administrative tasks.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Health promotion, health education and risk reduction counseling.
  • Appointment reminder phone calls.
  • Accompaniment to appointments.
  • Follow-up on missed appointments, and scheduling and rescheduling appointments.
  • Address barriers to appointment adherence by arranging for mental health, Substance use, child care, transportation, and translation services.
  • Home visits.
  • Assistance with entitlements/insurance applications.
  • Motivational interviewing and goal setting.
  • Routine communication with all members of the care team.
  • Participate in clinic-based case conferences.
  • Provide treatment education and adherence support.
  • Routine communication with all members of the care team.
  • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
  • Maintain all documentation of services provided.
  • Attend other meetings as deemed appropriate and related to the scope of service.
  • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.
  • Complies with the quality and productivity standards of GMHC and funding entities.

Other Responsibilities

  • Assists with special projects and performs other related duties as assigned by supervisor.

Education and Certification:

  • HS Diploma or GED required

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Ability to make data entries into computer database.
  • Knowledge of resources for PWAs and their support networks.
  • Good verbal, written, computer, communication and interpersonal skills.
  • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
  • Bilingual in Spanish/English helpful.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Care Navigator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Contracts & Budget Accountant
 

Primary Function/Purpose: The Contracts Accountant is primarily responsible for the financial management of a portfolio of government grants, including Ryan White funds, and legislative grants. Duties include preparation of budget supporting documentation required for internal staff and external funders. In addition, the Contracts Accountant will be responsible for funding applications, contract renewals, and monitoring contract specific financial reporting requirements; perform monthly, quarterly and annual billing and other financial reports related to government and private grants.

This position will also maintain and reconcile the general ledger with monthly claims including preparation of journal entries as needed from the general fund to each contract fund; analyze monthly grant spending; and complete close-out packages for all contracts.

The following duties are mandatory requirements of the job:

  • Prepare all budget-related materials and supporting documents required for submission to funders including continued funding applications, contract renewals, and budget modifications.
  • Review payroll reports and prepare monthly payroll allocation spreadsheet.
  • Record and track revenue for each funding source including monitoring and adjusting accruals, posting checks and electronic transfers, recording contract vouchers and maintain payment schedules.
  • Prepare budget to actual variance reports and financial analysis and present monthly to appropriate programmatic and administrative staff.
  • Prepare necessary financial reports related to portfolio of public and private grants and contracts.
  • Other Responsibilities
    The following duties are to be performed as assigned by the supervisor:

    • Assist with special projects and performs other related duties as assigned by the Managing Director of Contracts & Budgets and Chief Financial Officer.
    • Assist with government auditors during fiscal reviews, internal audits, as well as with the annual GMHC audit.

    EDUCATION AND CERTIFICATION

    Candidate must possess a Bachelor's degree or equivalent experience with minimum one year in accounting for non-profit & government grants and contracts.

    Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of government grants management preferable.
    • Experience with MIP/Sage accounting system.
    • Experience with Adaptive Insights Budgeting solution.
    • Advance Excel skills including use of pivot tables and functions.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Contracts & Budget Accountant . Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director, Business Development
     

    Position Description: The Director of Business Development is an integral position that is responsible for leading the growth of GMHC by promoting the Agency's programs and services, which are world-renowned and have led the path for activism and legislative change throughout the Organization's history. As part of the Communications and Marketing Department, the Director of Business Development will help further develop GMHC's partnerships to further the Agency's mission through strategic communications, marketing, and relationship building.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Responsible for managing the day to day operations of the Community Outreach department, maintaining referral accounts and ensuring appropriate and successful referrals to GMHC services.
    • Responsible for creating and maintaining a model for developing a pipeline of clients/new business in the context of community-based mental health and substance use clinics.
    • Establish ways to create systemic flows of clients into services through community partnerships.
    • Identify and cultivate new opportunities for agency to agency relationships that will yield referrals of clients to all GMHC services.
    • Develop systems for efficient client referrals, monitoring and reporting.
    • Develop and implement analytics to determine effectiveness of community relationships and other outreach efforts.
    • Adjust program design and make recommendations for intake procedures as necessary to meet the demands of the agency and community.
    • Coordinate service delivery and communicate with the program vice presidents and senior managers.
    • Develop a core team of program managers that will attend engagement meetings with potential community partners.
    • Marketed GMHCs services by effectively communicate how GMHC can meet the needs of potential clients and be a value added service to them.
    • Use strategic approaches in identifying community partners by identifying gaps in services that GMHC can fill and determine how GMHC can counter refer to community partners.
    • Created daily and monthly reports to demonstrate success of department.
    • Work in collaboration with the Finance Department to ensure financial soundness of the portfolio through monthly departmental variance report meetings, review of all budgets and profit and loss reports.

    Education And Certification

    • Bachelor's degree required.
    • Master's degree in relevant field preferred.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Must work well in a fast paced environment.
    • Advanced proficiency/experience with Microsoft Office Professional Suite of productivity software is essential.
    • Excellent oral and written communication skills.
    • Excellent interpersonal skills.
    • Evidence of the practice of a high level of confidentiality.
    • Excellent organizational skills.
    • Familiarity with HIV/AIDS and LGBTQ issues.
    • Familiarity with NYC community based organizations/non-profit social service sector.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Business Development. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director, DSRIP & Emerging Community Care
     

    Position Description: This position is responsible for ensuring the successful development and implementation of the Delivery System Reform Incentive Payment (DSRIP) Projects associated with hospital leads with whom GMHC is a preferred provider. The Director will work closely with hospital's DSRIP administrative teams, project owners, committee chairs and committee members ensuring that metrics and other agreed upon expectations are met and reported on as expected. This position will also research, evaluate, and propose the viability and resources needed for GMHC to deliver Home & Community Based Services (HCBS). If pursued, and HCBS services are offered, this position will assist in the coordination and delivery of those services.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Fully engage GMHC with the DSRIP leads with whom GMHC is partnered.
    • Attend DSRIP meetings, and/or secure GMHC representatives to attend meetings, track and coordinate projects, and ensure GMHC adheres to metrics associated with projects.
    • Be the expert and GMHC lead on all agency efforts related to DSRIP and lead projects. Monitor and report on all work GMHC representatives are engaged in and maximize GMHC's DSRIP involvement to the greatest extent possible.
    • Engage key GMHC staff to ensure the GMHC is well positioned to collect and report on data expected by the DSRIP leads in the present contract year as well as the foreseeable future.
    • Research and develop programmatic models to provide the delivery of Home and Community Based Services (HCBS) services. Partner with Finance to develop the financial models that would support the proposed program models. Identify, analyze and report on the requirement investment in this line of business and estimate what the return on that investment would be.

    Other Responsibities

    The following duties are to be performed as assigned by the supervisor:

    • Conduct regular coordinating meetings with internal DSRIP participants and stakeholders.
    • Develop detailed work plans around DSRIP and HSBS related projects. Monitor the work plans and meet the vast majority of tasks on time.
    • Actively initiate and participate with the Development team in an effort to procure funds in support of DSRIP and HCBS programs and services.
    • Actively initiate and participate with the Analytics and Evaluation team to ensure adequate data collection and outcome measure are in place and functional.
    • Other duties as assigned.

    Education And Certification

    • Masters' Degree required; preferably in the Human Services and/or Public Health fields.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Proficiency in Microsoft Office Suite. Excellent command of Excel and Power Point.
    • Organized, detail oriented, and knowledgeable about DSRIP and HCBS.
    • Friendly and personable interpersonal style with excellent verbal and written communication skills.
    • Able to analyze and distill complex information and present it in clear, concise and informative ways.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, DSRIP & Emerging Community Care. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director, Geffen Center
     

    Position Description: The person in this position provides expertise and supervision to the intake unit, while coordinating the administrative duties of the department. The Director of the Geffen Center is a vital position, within the testing unit. This position is responsible for the support of the testing team in ensuring clients receive quality HIV CTR and prevention services. This position works closely with the Managing Director of Program and Prevention Services, to ensure intake services are provided in a manner that is client centered and professional. Specific areas of responsibility include: managing testing staff and volunteers, conducting quality assurance activities to ensure documentation is consistent with GMHC and funder standards, overseeing and executing the Testing Quality Assurance activities to ensure services rendered in compliance with GMHC and funder standards, overseeing data entry, providing supervision to direct reports, compiling and completing programmatic reports, and attending required meetings.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Provides direct supervision to the Recruitment Coordinator/Onsite Supervisor and Offsite Testing Supervisor. Additionally provides supervision, as needed, to the rest of the Department staff, HIV Testing Counselors/Phlebotomists, Lobby Attendants, Client Navigation Specialist, Data Entry Specialist, and volunteers in positions as peer-counselors and administrative assistants.
    • Collects, reviews, screens, edits, stores and distributes all incoming HIV-related information of possible use by, or relevant to department programs or to other agency staff.
    • Composes departmental budget and program reviews for all programs within the Department.
    • Handles all aspects of grants management for both private and government grants.
    • Compiles statistics and composes narrative reports (monthly) on departmental activity for such funding sources as the CDC, the New York State AIDS Institute and the New York City Department of Health and Public Health Solutions.
    • Functions as referral liaison between AIDS service providers; interfaces and networks with other GMHC staff and with other members of the AIDS service community.
    • Routine communication with all members of the care team.
    • Oversee multiple HIV testing prevention grants.
    • Functions as liaison between GMHC and referral sources outside the agency. Maintains contact with key social and health service providers.
    • Represents the agency to the media, potential or current donors, and to visitors from other AIDS organization who tour GMHC.
    • Assist in the facilitation of the GMHC Helpline training, as needed.
    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Develop and co-facilitate the Center Test Counselor training for HIV counseling and testing.
    • Embraces the value of volunteerism at GMHC, utilizes harm reduction principles and client centered counseling, and keeps abreast of developments in the HIV epidemic.
    • Develops policies and procedures for all departments in portfolio to ensure programs are meeting deliverables, providing exceptional service, and innovatively moves the departments forward.

    Other Responsibilities

    • Assists with special projects and performs other related duties as assigned by supervisor.
    • Participate in workshops and conferences as presenter.

    Education And Certification (Social Work, Psychology Or Related Field)

    List degrees, certificates, or number of years required as a minimum. You may also include "preferred" or "desired" credentials or qualifications.

    • Bachelor's Degree (Social Work, Psychology or related field).
      Or
    • Masters level degree in mental health preferred (Social Work, Psychology or related field).

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Knowledge of resources for PWAs and their support networks.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Use of computer software&Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual in Spanish/English helpful.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director of Special Events
     

    Position Description: The Director of Special Events is creative professional responsible for overseeing the production and project management of fundraising events in GMHC's Development Department. They will work with the Managing Director of Corporate Sponsorships to design and implement GMHC's major fundraising and cultivation events aimed at maintaining current revenue and supporting expansion of new revenue sources development from annual events, sponsorships, corporate philanthropy, corporate match-gifts, cause-marketing and in-kind gifts to support GMHC's annual budget.

    TThe Director of Special Events will report to and work closely with the Managing Director of Corporate Sponsorships and Major Gifts, and the Vice President of Development. He or She will supervise the Special Events Associate and works closely with members of the Senior Management Team (SMT), board of directors and liaises with colleagues across different departments at GMHC offices to build, maintain and manage a calendar of events.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Design and Execution of Special Events. Oversee GMHC's special events including AIDS Walk New York, the annual gala, boutique events, auctions and third-party fundraisers. This includes collaborating with development colleagues on solicitation strategies for current donors and future prospects whose business interests align with GMHC's mission.
    • Corporate Sponsorships Structure and Processes. Pro-actively enhance the "tools" necessary for a successful corporate sponsorship program; establish cost budgets for events and activities; track event revenue ensuring that the revenue and expense targets are met; prepare events and individual (attendee) gifts tracking reports.
    • Donor Cultivation and Stewardship. Manage and grow GMHC's portfolio of donors and event attendees, prospects and gifts-in-kind through the cultivation, solicitation, and stewardship of donors; plan, direct and participate in the implementation of all logistical aspects of these cultivation events and reporting activities.
    • Engagement of the Board. Build and maintain effective working relationships with the Board of Directors; Enlist and motivate Board members to leverage their corporate contacts on behalf of GMHC.
    • Managing Corporate Donor Program Expectations. Liaise with colleagues in other GMHC areas to share innovation and best-practices and if needed provide support; interface with GMHC program colleagues to understand donor demands and GMHC's organizational fundraising needs.
    • Communications and Marketing. Work closely with the GMHC Communications team to ensure that all materials (both print and online) are consistent, compelling and effectively support corporate fundraising efforts; collaborate on collateral pieces including annual reports, brochures and other materials, as needed.
    • Supervision and Management. Provide direction, inspiration, accountability for the Special Events team, ensuring that GMHC is strongly engaged with the constituents; supervise and mentor the Special Events Associate; foster a professional work environment and provide regular and meaningful performance feedback.

    Other Responsibilities

    The following duties are to be performed as assigned:

    Oversee all metric reporting and status updates on corporate relationships and special events; and progress towards revenue goals.

    • Lead collaborations of senior leaders across the agency to develop funding opportunities.
    • Participate in agency-wide committees that focus on strategic initiatives.
    • Collaborate with broader Development Department to support revenue generation from major gifts, direct mail campaigns, online giving, and Institutional Development.
    • Manage the budget for Corporate Relations and Special Events Unit.
    • Perform other duties as needed (PODAN)

    Education and Certification

    • Bachelor's Degree required; advanced degree preferred.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate will be a highly energetic, entrepreneurial and creative individual who is strategic, professional and results-oriented. He or she will be excited by the opportunity to help shape the future of the Development department and GMHC as a whole, can demonstrate an excellent fundraising track record, and offers the following experience and qualifications:

    • Minimum of 5 years of corporate events production experience; Experience in developing new and sustainable corporate partnerships.
    • Strong leadership and management skills (minimum of 3 years), with a track record of leading teams and inspiring them to achieve new benchmarks of success.
    • Consummate relationship-building skills, with dynamic capacity to inspire new donors to give and colleagues to collaborate.
    • The ability to inspire enthusiasm, partnership, trust and respect of GMHC' external and internal stakeholders.
    • Able to work occasional evenings and weekends during events season.
    • Strong organizational skills and ability to work accurately in a highly detailed work environment.
    • Computer literacy in all MS Office applications as well as the Internet; and knowledge of Raiser's Edge.
    • The ideal candidate will be a self-starter with a sense of urgency, a clear set of priorities, a strong work ethic, and the ability to adapt to changing circumstances in a highly collaborative environment.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director of Special Events. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director, Training & Volunteer Center
     

    Position Description: The Training and Volunteer Center Director is primarily responsible for delivering the strategic initiatives for the Training and Volunteer Center service areas of the agency. This role oversees the internal and external training initiatives of the agency. This position manages training activities for the GMHC Training Department and GMHC "U"; both housed within the Human Resources Department. This role also is responsible for the recruitment, coaching and placement of instructors. This function also serves as the management contact for corporate/college group and individual volunteers; as well as oversees the operations and activities of the same.

    The Training and Volunteer Center Director maintains communication with department/area managers as it relates to training, and interns/volunteers placements. This includes developing training content and materials; and the support, retention, advocacy, and arbitration between interns/volunteers and their supervisors.

    Essential Job Functions

    Training Focus:

    • Oversight of agency training operations and events.
    • Manage invoices; check requests and payment of the location for trainings prior to each training.
    • Work closely with Vice President in driving training initiatives and projects; working with outside resources in the fulfillment of such
    • Event planning tasks as it relates to producing external training events; annual conference and related events.
    • Oversight of the training database, ensuring data integrity and accurate recordkeeping.
    • Working closely with staff trainers to ensure that they are equipped, prepared and ready to conduct staff trainings; assisting them with the production of training content sand materials as needed.
    • Developing GMHC U curriculum for academic years centering on continued staff knowledge, growth and development.
    • Develop GMHC U track for volunteers and interns.

    Volunteer Center Focus:

    • Oversight of all Volunteer Center operations, including recruitment, activities/events and reporting.
    • Develop strategic initiatives for increased engagement and enhancing the volunteer experience.
    • Develop Volunteer Center volunteer utilization plans, job descriptions and recruitment plans.
    • Develop and implement volunteer retention plans and support strategies. Provide conflict resolution and volunteer relations support to volunteers.
    • Development and maintenance of Volunteer Manager Toolkit; responsible for the development and maintenance of welcome materials for new volunteers.
    • Develop training programs for volunteer managers.
    • Develop GMHC U track for volunteers and interns.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Ability to create a welcoming and professional environment for all human capital; and embrace the value of empowerment, growth and volunteerism at GMHC.
    • Other duties as assigned.

    Education and Certification

    Bachelor's degree required. Master's degree preferred. Experience in volunteer administration, training, human resources, social work or social services, which included comprehensive oversight of a program/department required. Interviewing and coordinating work of a large number of volunteers is preferred.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Successful team-leading and team building skills preferred.
    • Knowledge of LGBT and HIV/AIDS; familiarity with affected communities and confidentiality laws.
    • A creative and innovative self-starter.
    • Ability to multitask various assignments.
    • Strong organizational and interpersonal skills.
    • Computer literacy in Microsoft Office suite.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Training & Volunteer Center.. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Donor Database/Finance Administrative Associate
     

    Position Description: The Donor Database/Finance Administrative Associate is responsible for establishing business rules, maintaining documentation of data and reporting protocols, and assisting in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data integrity, data extraction, report customization and analysis. To provide administrative support to the Vice President of Finance and the Division as directed by the Vice President.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Optimize the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality.
    • Review, update organization procedures for use of RE to increase efficiency and enhance performance.
    • Develop and maintain queries and reports for financial reporting.
    • Provides administrative support to the Finance Office with the day-to-day functions of the office, including: maintaining calendar of the Vice President of Finance; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; and providing hospitality amenities.
    • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency's various departments and funding sources.
    • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.

    Other Responsibilities

    • Manage On-going integration between Blackbaud NetCommunity (BBNC) and The Raiser's Edge (RE) back end databases.
    • Address issues relating to the impact of changes on various users, standardization of data entry and development of reports and data exports to meet the needs of GMHC.
    • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
    • Assists with matters relating to the Finance Office budget as needed.
    • Occasional after-hours or weekend are required to meet deadlines.
    • Perform other duties as needed.

    Education and Certification

    • Education: Bachelor's Degree or equivalent experience preferred.
    • Experience: Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

    Special Skills and Knowledge
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Solid understanding of the principles of database management and business process workflow.
    • Proficient in use of Microsoft Office with advanced skills in Word and Excel.
    • Strong analytical and problem solving skills.
    • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail.
    • Organize work to meet deadlines and work independently as well as collaboratively to accomplish responsibilities, goals and projects.
    • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Donor Database/Finance Administrative Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Donor Database/Finance Administrative Associate
     

    Position Description: The Donor Database/Finance Administrative Associate is responsible for establishing business rules, maintaining documentation of data and reporting protocols, and assisting in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data integrity, data extraction, report customization and analysis. To provide administrative support to the Vice President of Finance and the Division as directed by the Vice President.

     

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Optimize the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality.
    • Review, update organization procedures for use of RE to increase efficiency and enhance performance.
    • Develop and maintain queries and reports for financial reporting.
    • Provides administrative support to the Finance Office with the day-to-day functions of the office, including: maintaining calendar of the Vice President of Finance; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; and providing hospitality amenities.
    • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency's various departments and funding sources.
    • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.

    Other Responsibilities

    • Manage On-going integration between Blackbaud NetCommunity (BBNC) and The Raiser's Edge (RE) back end databases.
    • Address issues relating to the impact of changes on various users, standardization of data entry and development of reports and data exports to meet the needs of GMHC.
    • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
    • Assists with matters relating to the Finance Office budget as needed.
    • Occasional after-hours or weekend are required to meet deadlines.
    • Perform other duties as needed.

    Education and Certification

    • Education: Bachelor's Degree or equivalent experience preferred.
    • Experience: Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

    Special Skills and Knowledge
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Solid understanding of the principles of database management and business process workflow.
    • Proficient in use of Microsoft Office with advanced skills in Word and Excel.
    • Strong analytical and problem solving skills.
    • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail.
    • Organize work to meet deadlines and work independently as well as collaboratively to accomplish responsibilities, goals and projects.
    • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Donor Database/Finance Administrative Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    HARP Care Manager
     

    A HARP is a managed care product that manages physical health, mental health, and substance use services in an integrated way for adults with significant behavioral health needs (mental health or substance use).

    What do HARPs do?

    • HARPs manage the Medicaid services for people who need them.
    • HARPs also manage an enhanced benefit package of Home and Community-Based Services (HCBS).
    • HARPs provide enhanced care management for members to help them coordinate all their physical health, behavioral health and non-Medicaid support needs.

    Who is eligible for HARPs?

    People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

    Care Management is an important part of being in a HARP

    People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

    • Individuals identified as HARP eligible must be offered care management through a Health Home designated by NYS.
    • Individuals working with their care manager will determine which home and community based services they are eligible for.

    Position Description: The HARP Care Manager performs work associated with promoting and restoring the health of Health and Recovery Plan (HARP) clients by identifying care requirements, documenting, and ensuring maximal access to high quality care across the continuum. The care manager collaborates with clients, health homes, physicians, other interdisciplinary care team members, and family members to support and sustain the client’s wellness and recovery goals. They follow best practices and clinical standards, and adhere to departmental, agency, and New York State guidelines.

    Essential Job Functions

    The HARP Care Manager provides case management services for an assigned case load of members which includes the following:

    • Fosters a team approach within the Care Coordination Department.
    • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
    • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in the Electronic Medical Record (EMR).
    • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers. Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
    • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
    • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
    • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
    • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
    • Respects clients by recognizing their rights; maintaining confidentiality.
    • Maintains quality service by establishing and enforcing organization standards.
    • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account.
    • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
    • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
    • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
    • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
    • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
    • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
    • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
    • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
    • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
    • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
    • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
    • Complies with the quality and productivity standards of GMHC and funding entities.
    • Other duties, as assigned by supervisor.

    HARP Care Managers that perform NYS Community Mental Health Assessments (CHMA) or reassessments must meet the following qualifications:

    Education and Certification

    • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR NYS licensure and current registration as a Registered Nurse and a bachelor’s degree; OR
    • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR
    • A credentialed Alcoholism and Substance Abuse Counselor (CASAC).

    Education and Certification

    • Two years of experience (a Master’s degree in a related field may substitute for one year’s experience) either:
    • Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism, or substance abuse, OR
    • Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to abroad range of services essential to successfully living in a community setting.
    • Strong clinical knowledge in subject area and the impact of mental health, substance use disorders and psychosocial stressors on physical health conditions.
    • Knowledge of CMS and or NYSDOH regulations governing medical management in managed care.
    • Demonstrated professional writing and electronic documentation along with clear and concise assessment skills.
    • Use of computer software—Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual Spanish/English preferred.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: HARP Care Manager. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Health Homes Clincal Supervisor
     

    Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

    Essential Job Functions

    The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

    • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
    • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
    • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
    • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
    • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
    • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

    Education and Certification

    Master's Degree in Social Work

    Required License or Certification

    Licensed Master Social Worker

    Experience

    Working knowledge of Health Homes preferred
    Experience working with individuals with behavioral health needs and complex diagnosis required
    2-3 years' experience supervising care managers and/or social workers
    2-3 years' experience in providing care management and care coordination preferred
    Working knowledge of Medicaid /Medicare regulations preferred
    Prior experience in an interdisciplinary service delivery environment preferred
    Bilingual Spanish preferred

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Strong assessment skills
    • Ability to work independently or without direct supervision.
    • Strong leadership and organizational skills.
    • Strong communications and interpersonal skills.
    • Strong problem solving, crisis intervention skills and flexibility.
    • Strong comprehensive care planning skills.
    • Strong presentation schools.
    • Excellent interpersonal skills.
    • Strong written and verbal communication skills.
    • Knowledge of resources for PWAs and their support networks.
    • Strong knowledge of Excel, Window Word and other computer functionality.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Health Homes Clincal Supervisor
     

    Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

    Essential Job Functions

    The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

    • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
    • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
    • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
    • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
    • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
    • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

    Education and Certification

    Master's Degree in Social Work

    Required License or Certification

    Licensed Master Social Worker

    Experience

    Working knowledge of Health Homes preferred
    Experience working with individuals with behavioral health needs and complex diagnosis required
    2-3 years' experience supervising care managers and/or social workers
    2-3 years' experience in providing care management and care coordination preferred
    Working knowledge of Medicaid /Medicare regulations preferred
    Prior experience in an interdisciplinary service delivery environment preferred
    Bilingual Spanish preferred

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Strong assessment skills
    • Ability to work independently or without direct supervision.
    • Strong leadership and organizational skills.
    • Strong communications and interpersonal skills.
    • Strong problem solving, crisis intervention skills and flexibility.
    • Strong comprehensive care planning skills.
    • Strong presentation schools.
    • Excellent interpersonal skills.
    • Strong written and verbal communication skills.
    • Knowledge of resources for PWAs and their support networks.
    • Strong knowledge of Excel, Window Word and other computer functionality.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    High Impact Prevention Group Facilitator
     

    Position Description: The Group Facilitator, under the guidance and with the collaboration of the Prevention Intervention Coordinator (PIC), responsible for implementing all aspects of the Many Men, Many Voices (3MV) Group Level Intervention and VOICES/VOCES interventions for HIV-negative persons. The Group Facilitator will complete intakes for group enrollment to determine program eligibility, facilitate groups, and collect data as appropriate. S/he will also help connect clients to other resources at GMHC or throughout NYC. This position will also be responsible for providing HIV counseling and testing as well as STI testing.

    Essential Job Functions

    • Conduct screening and intake sessions for potential group participants
    • Increase client understanding and awareness of HIV transmission risks, implement risk reduction and behavior change, and build self-efficacy skills to negotiate high-risk situations and environments.
    • Facilitate three-day retreats for 3MV groups.
    • Conduct three-month KABB follow ups for those who complete 3MV.
    • Provide group participants with referrals to available services as necessary.
    • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population.
    • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
    • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
    • Collect and report required data from group activities, including dissemination of client incentives.
    • Complete monthly reports in a timely manner.
    • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).

    Education and Certification

    • HS Diploma or GED required

    Special Skills and Knowledge

    • Knowledge of resources for PLWHA and their support networks.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Bilingual in Spanish/English helpful.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: High Impact Prevention Group Facilitator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    HIV Testing Counselor/Phlebotomist
     

    Position Description: The HIV Testing Counselor/Phlebotomist provides integrated HIV/STI testing and counseling services for Geffen Center clients. S/he will assist in the coordination and implementation of counseling, testing, and referrals for participants in the off-site and on-site settings. Assist in conducting outreach to the target populations including conducting presentations and providing counseling testing and referral services and managing administrative responsibilities.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Assist in implementation of HIV prevention-related interventions and events for priority populations.
    • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population.
    • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, Hepatitis C, gonorrhea, and chlamydia.
    • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
    • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
    • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
    • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
    • Provide referrals for appropriate medical, preventive and psycho-social support services, both internal and external.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
    • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
    • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
    • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
    • Provide counseling services to members of the target population.
    • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and YouthPride events.
    • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
    • Assist with special projects and performs other related duties as assigned by supervisor.

    Education and Certification

    • Bachelor's Degree preferred or equivalent experience in HIV Testing.
    • Certificate of completion from NYS Department of Health or State AIDS Institute.
    • Training for Pre- and Post-test HIV Counseling.
    • New York State Phlebotomist certification.

    Special Skills and Knowledge

    • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
    • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
    • Knowledge of STD transmission and prevention.
    • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
    • Bilingual English/Spanish required.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: HIV Testing Counselor/Phlebotomist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Housing Specialist, STRAP
     

    Position Description: The Short Term Rent Assistance Program (STRAP) Housing Specialist will be responsible for ensuring timely and accurate completion of core program services, duties include but are not limited to: conducting client intake and assessment, service planning, HIV test coordination, referrals to complementary services, apartment inspections, periodic reassessment and rental assistance eligibility calculation of client/STRAP rental payment and submission of rental check request to Finance Department.

    Essential Job Functions

    • Conduct initial intake or assessment of clients and clients' families as well as periodic reassessments.
    • Review all documentation establishing clients' eligibility for the program.
    • Refer and follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
    • Follow-up with clients after successful completion of their primary goals to assure client stability.
    • Create Service Plan in coordination with client.
    • Monitor clients' progress toward their service plan goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document.
    • Conduct community field "Habitability Visits" each month as part of the quality assurance for the STRAP participants.
    • Enter Primary medical care and other related reporting information in eShare Database.
    • Assist with quality assurance review of all check requests, and also the quality assurance review of checks issued, prior to mailing.
    • Copy and mail out monthly rent checks to landlord.
    • Assist with special projects and performs other related duties as assigned by supervisor.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Develop inter-departmental and inter-agency relationships. Ensure continuum of care for clients across these relationships.
    • Maintain relationships with other HIV/AIDS Service providers.
    • Assist in the preparation of funder audits.
    • Attend all required meetings.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

    Education and Certification

    • High School Diploma or GED and at minimum 2 years' experience working with clients with a history of housing related issues. Associate or Bachelor's Degree preferred.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of housing resources and immigration issues related to housing stability.
    • Extensive knowledge utilizing Microsoft Office Suite.
    • Ability to work within a fast-paced, data-driven, performance based environment.
    • Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues.
    • Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs.
    • Demonstrated ability to work effectively as part of interdisciplinary team.
    • Bilingual English/French required.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Housing Specialist, STRAP. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Managing Director, Contracts and Budgets
     

    Position Description: The Managing Director of Finance directs GMHC's financial planning, budget development and monitoring and government and private grants administration strategies in support of goals and objectives established by the Board of Directors and Senior Management. As a member of the management team the Managing Director plays a key role in leading and supporting the agency's strategic planning, organization development, fiscal compliance and staff development.

    Essential Job Functions

    • Manage GMHC's annual budget preparation process.
    • Design and implement policies and procedures for the preparation of the GMHC annual budget including estimates of public and private revenues, cost center specific expenses, and general overhead expense.
    • Coordinate all activities in the preparation of the annual GMHC budget and ensure that it is promptly and accurately incorporated in all accounting systems.
    • Develop and enforce policies and procedures for the preparation of all government and private grant budgets.
    • Ensure that all changes and modifications of government and private grant budgets are accurately and promptly incorporated into all accounting systems.
    • Design, implement, and maintain a monthly budget reporting system that:

      –Provides GMHC management with timely and accurate budget reports that compare actual expenses to both the approved and operational budgets.

      –Provides GMHC management with timely and accurate budget reports for all cost centers.
    • Review all material budget variances with the appropriate departmental manager and develop appropriate plans of corrective action.
    • Ensure that all government grant vouchers are filed on a timely basis and are supported by the general ledger and personnel time records.
    • Communicate to GMHC management regarding the application of GMHC financial policies and procedures. Provide technical assistance as needed to GMHC managers.
    • At the direction of the Vice President of Finance, design and develop analytical reviews of patterns of agency revenue and expenses so as to ensure conformance with budget and contractual requirements.
    • Liaison with Contract Managers for all Government and Private Grants.
    • Assist in preparation for annual audit of government grants.
    • Coordinate Grantor's fiscal site visits and desk audits.
    • Assist with special projects and performs other related duties as assigned by supervisor including back-up support of other fiscal operations.

    Essential Job Functions

    A participant in the management of GMHC financial resources and the focal point for ensuring that all expense and revenue confirm to budget requirements as established by the Board of Directors and Senior Management.

    The principal advisor to the Vice President of Finance as regards developing budget strategies and maintaining budgetary control over agency resources.

    Relationships

    Develop positive, collaborative and constructive working relationships with the Managing Director of Accounting/ Controller and the entire Finance staff and with all departmental directors and staff at GMHC.

    Maintain at the highest level of confidentiality regarding discussions and decisions made by Senior Management as regards all financial decision at GMHC and take all required actions to ensure that subordinates adhere to these requirements.

    Supervision

    Supervise all staff assigned to this position as required.

    Education

    • Education: Completion of an advanced college degree in finance or accounting from an accredited institution of higher learning or equivalent experience as outlined below.

    Special Skills and Knowledge

    • Related Skills or Knowledge: A demonstrated record of analytical skills that enhances the financial decision-making capacity of GMHC management with a specific emphasis on financial analysis, statistics, or mathematics.
    • Other Requirements: A documented record of increasing managements responsibility supported by a reputation for professional integrity. A demonstrated ability to make systematic improvements in the quality of work products the exceed management expectations.
    • An ability to function with a minimum of direct supervision but within the strict requirements of agency financial policies and procedures. An ability and willingness to supervision and mentor subordinates to achieve higher level of professional performance.
    • The capacity to achieve agency financial goals with a minimum of management resources.
    • Reasonable accommodations can be enable individuals with disabilities to perform the essential functions of the job.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Contracts and Budgets. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Managing Director, Prevention
     

    Position Description: The Managing Director provides vision, oversight and leadership to the David Geffen Center for HIV Prevention and Health Education – HIV Testing, Short Term Counseling (Group and Individual), as well as youth and prevention services. This position is responsible for the oversight and management of a large portfolio, which includes funding from a variety of funders. The Managing Director is responsible for providing direct clinical and administrative supervision to senior departmental staff to provide cutting-edge/innovative evidence based and home grown practices. Plays a major role in ensuring clients receive services that meet funder/agency standards and ensure proper records are kept in compliance with those standards. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC's management team and that works to set agency policies, procedures, and strategies.

    Essential Job Functions

    • Provide leadership and vision for the program portfolio ensuring services are offered in accordance with funder and GMHC requirements.
    • Oversee the provision of GMHC's Prevention services portofolio, which includes: HIV Testing, Short Term Counseling, The Barbershop intervention, Community Promise Intervention, d-Up intervention, as well as youth prevention services ensuring the program meets program deliverables.
    • Manage staff and programs utilizing the triad management model.
    • Provide direct weekly supervision to direct reports.
    • Oversee and monitor department's annual budget, prepare monthly reports and other reports as required.
    • Manage the programs budgets and ensure spending is in accordance with funder requirements and internal forecasting.
    • Prepare and oversee the preparation needed for site visits and audits.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
    • Prospect for and work with development to procure governmental and private funding to support the programs within the portfolio.
    • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
    • Develop inter-departmental and inter-agency relationships. Ensure continuum of care for clients across these relationships. Serve as chief program spokesman within the agency and outside of the agency as assigned.
    • Conduct community outreach and education about the programs within the portfolio as assigned or warranted.
    • Provide technical assistance to outside agencies regarding workforce development and nutrition issues.
    • Collaborate with the analytics and evaluation department to develop continuous quality improvement projects to ensure optimal program performance.
    • Attend programmatic and funder related meetings as required.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

    Education and Certification

    • Minimum of a Bachelor's Degree with at least 5 years of proven experience in the oversight and management of HIV Prevention and youth services programs development and implementation.
    • Master's Degree preferred in social science field (MSW, Mental Health).

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of performance based contracts, management techniques, budget planning and preparations and organizational behavior.
    • Ability to direct a large and complex volunteer operation along with excellent organizational and planning skills.
    • Excellent managerial skills within a fast-paced, data-driven, performance based environment.
    • Ability to motivate staff is essential and utilizes staff appreciation as a tool in the management of staff.
    • Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues.
    • Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs.
    • Demonstrated ability to work effectively as part of interdisciplinary team.
    • Experience in harm reduction, clinical practice and health education.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Prevention. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Managing Director, Special Events and Major Gifts
     

    Position Description: TThe Managing Director of Corporate Sponsorships and Major Gifts is strategic professional in the area of corporate development and individual giving, responsible for designing and implementing GMHC's corporate fundraising strategies aimed at maintaining current revenue and supporting expansion of new revenue sources development from annual events, sponsorships, corporate philanthropy, corporate match-gifts, cause-marketing and in-kind gifts to support GMHC's annual budget.

    The Managing Director of Corporate Sponsorships and Major Gifts will report to and work closely with the Vice President of Development will supervise the Special Events team and Major Gifts team. He/she also works closely with members of the Senior Management Team (SMT), board of directors and liaises with colleagues across different departments at GMHC offices to build, maintain and manage a large portfolio of corporate relationships and prospects.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    Design and Execution of Fundraising Strategy. Oversee GMHC's corporate fundraising activities; design and implement strategies aimed at recruiting and retaining corporate donors and garnering unrestricted and restricted support, enhancing the GMHC brand. This includes collaborating with development colleagues on solicitation strategies for current donors and future prospects whose business interests align with GMHC's mission.

    Corporate Sponsorships Structure and Processes. Pro-actively enhance the "tools" necessary for a successful corporate sponsorship program; develop and monitor the department budget; establish cost budgets for events and activities; track corporate gift revenue ensuring that the revenue and expense targets are met; prepare corporate and major gifts tracking reports.

    Donor Cultivation and Stewardship. Manage and grow GMHC's portfolio of corporate gift sponsorships, prospects and gifts-in-kind through the cultivation, solicitation, and stewardship of donors; plan, direct and participate in the implementation of all logistical aspects of these cultivation events and reporting activities.

    Engagement of the Board. Build and maintain effective working relationships with the Board of Directors; Enlist and motivate Board members to leverage their corporate contacts on behalf of GMHC.

    Managing Corporate Donor Program Expectations. Liaise with colleagues in other GMHC areas to share innovation and best-practices and if needed provide support; interface with GMHC program colleagues to understand donor demands and GMHC's organizational fundraising needs.

    Communications and Marketing. Work closely with the GMHC Communications team to ensure that all materials (both print and online) are consistent, compelling and effectively support corporate fundraising efforts; collaborate on collateral pieces including annual reports, brochures and other materials, as needed.

    Leadership and Supervision. Provide leadership, inspiration, accountability for the corporate fundraising program, ensuring that GMHC is strongly engaged with the business sector; Supervise and mentor the Director of Special Events and Director of Major Gifts; foster a professional work environment and provide regular and meaningful performance feedback.

    Other Responsibilities

    The following duties are to be performed as assigned:

    Oversee all metric reporting and status updates on corporate relationships and special events; and progress towards revenue goals.

    • Lead collaborations of senior leaders across the agency to develop funding opportunities.
    • Participate in agency-wide committees that focus on strategic initiatives.
    • Collaborate with broader Development Department to support revenue generation from major gifts, direct mail campaigns, online giving, and Institutional Development.
    • Manage the budget for Corporate Relations and Special Events Unit.
    • Perform other duties as needed (PODAN)

    Education and Certification

    • Bachelor's Degree required; advanced degree preferred.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate will be a highly energetic, entrepreneurial and creative individual who is strategic, professional and results-oriented. He or she will be excited by the opportunity to help shape the future of the Development department and GMHC as a whole, can demonstrate an excellent fundraising track record, and offers the following experience and qualifications:

    • Minimum of 7 years of corporate philanthropy experience in either a corporate or non-profit setting; Experience in developing new and sustainable corporate partnerships.
    • Strong leadership and management skills (minimum of 5 years), with a track record of leading teams and inspiring them to achieve new benchmarks of success.
    • Consummate relationship-building skills, with dynamic capacity to inspire new donors to give and colleagues to collaborate.
    • The ability to inspire enthusiasm, partnership, trust and respect of GMHC' external and internal stakeholders.
    • Able to work occasional evenings and weekends during events season.
    • Strong organizational skills and ability to work accurately in a highly detailed work environment.
    • Computer literacy in all MS Office applications as well as the Internet; and knowledge of Raiser's Edge.
    • The ideal candidate will be a self-starter with a sense of urgency, a clear set of priorities, a strong work ethic, and the ability to adapt to changing circumstances in a highly collaborative environment.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Dir, Special Events & Major Gifts. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Medical Billing Specialist
     

    Primary Function/Purpose: The Billing Specialist coordinates, develops and maintains the most efficient possible system for billing Medicaid, Medicare and other third-party entities. The Billing Specialist will collaboratively work with clinicians and providers in pursuit of maximum reimbursement for services rendered.

    Essential Job Functions
    The following duties are mandatory requirements of the job:

    • Bill Medicaid, Medicare and other third part entities for services rendered.
    • Maintain billing histories and supporting documentation files (electronic and paper) for all clients.
    • Reconcile payments against claim submissions and invoices. Immediately re-bill manually all "soft" denials, e.g., incorrect birth dates. Inform supervisors and service providers of enrollment-related denials, and assist in following up on them with the Medicaid Assistance Program (MAP).
    • Ensure that Clinical Director and supervisor receives monthly and quarterly reports on totals billed and totals received, as well as outstanding claims and totals denied (with detailed reasons for denial).
    • Provide Administrative Coordinator and CFO with financial data required for reports to Medicaid, NYS AIDS Institute and any government funder.
    • Responsible for answering questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.
       

    Other Responsibilities
    The following duties are mandatory requirements of the job:

    • Serve as liaison between Finance Department and Clinic Team.
    • Collaborate with Director of Finance on a regular basis to properly account for claims that have been denied after resubmission(s) and/or cannot be collected.
    • Oversee follow-up activities related to billing on 1) ICM's and Health Homes program's client enrollment process; 2) client eligibility tracking process.
    • Assists with special projects and perform any other related duties as assigned by supervisor.
       

    Education and Certification: Bachelor's or Associate's Degree in Accounting/Finance or related field from an accredited college program and/or national certification as a medical billing specialist. Experience of 4+ years in Medical Billing functions and procedures; Cobra, Medicaid, Health Homes, OASIS and Third Party Billing processing a plus. Article 21 and 32 billing experience preferred.

    Related Skills/Knowledge: 
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Software Skills: Advance knowledge of MS Office Suite, esp. Excel; previous experience with AIRS software is a plus. Oral communication: Speaks clearly, listens and gets clarification.
    • Excellent interpersonal skills.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Medical Billing Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position. 

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    Navigation Specialist, Client Wellness
     

    Position Description: The Navigation Specialist's primary role is to connect clients to services within GMHC and the greater community. The Navigation Specialist will assist with client check in and the monitoring of the NWW reception area and dining room during meals service, providing oversight and client support. The Navigation Specialist will link clients in the NWW Department to services in other GMHC departments as needed, such as Case Management, Mental Health and Legal Services. The Navigation Specialist will provide linkage to external services as needed such as health care, housing and social services. The Navigation Specialist will work with the Nutrition and Meals Program staff in collecting contractually required documentation and inputting information, such as primary care status measures and client related updates, into GMHC's client data bases as required.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Connect clients to other GMHC external and internal services as needed such as Case Management, Mental Health and Legal Services.
    • Assist with client check in and the monitoring of the NWW reception area.
    • Monitor and assist in managing the dining room during lunch and dinner service.
    • Assist clients navigating and accessing GMHC service and systems.
    • Assist the Nutrition and Meals Program staff in collected contractually required documentation and information such as primary care status measures and client information updates.
    • Conduct follow-up contact with clients to ensure their follow thru with referrals.
    • Participate in the planning and presentation of the Program Service Orientation.
    • Attend all scheduled NWW and necessary GMHC meetings.
    • Provide client escort to and from other GMHC program services upon referral.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Maintain the professional and orderly appearance of the Living Room and NWW reception area, organizing health education/client information materials, program service information and material and magazines and ensuring condoms are readily available in all common areas of the center.
    • Attend weekly supervision meetings with the Assistant Director of Client Wellness.
    • Provide client support and program administration in the food pantry as needed.
    • Any other duties as assigned by the Assistant Director.
    • Embraces the value of volunteerism at GMHC, utilizes harm reduction principles and client centered counseling, and keeps abreast of developments in the HIV epidemic.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Experience in Therapeutic Recreation and related activities preferred.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Proficient in computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Experience working with diverse populations including people living with HIV/AIDS and families and individuals living with at or below the poverty level. Knowledge of resources for PWAs and their support networks.
    • Bilingual English/Spanish preferred.
      • High school diploma or General Equivalency Diploma..
      • Ability to interact with clients, GMHC staff and external partners in a positive, professional and respectful manner.

    Position Requirements

    Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Navigation Specialist, Client Wellness. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Outreach Coordinator-Geffen Center
     

    Position Description: To assist in the coordination and implementation of counseling, testing and referrals (including recruitment of recruiters) for participants in the d-up YMSM intervention. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities. Provide direct supervision to the HIV test counselor

    This position will be responsible for establishing and maintaining professional work relationships with the social network recruitment team, community leaders and stake holders, for the HBC and in particular, the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Assist in the coordination and implementation of HIV prevention-related interventions and events for individuals seen under the YMSM initiative.
    • Assist in the development and implementation of presentations and trainings for social network recruiters to engage prospective recruiters and prepare them to successfully recruit their associates to HIV CTR.
    • Assist in the creation of recruitment materials, including but not limited to, a culturally sensitive recruitment palm card for the target population with all necessary details about accessing HIV testing at the Geffen Center for the d-up intervention.
    • Co-facilitate the d-up intervention and group meetings with the Program Coordinator.
    • Provide direct supervision to the HIV test counselor under the YMSM initiative.
    • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population, as needed.
    • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, hepatitis C, gonorrhea and Chlamydia, as needed.
    • Conduct targeted outreach to identify eligible individuals for the d-up intervention and those in need of HIV testing.
    • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
    • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
    • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
    • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
    • Provide referrals for appropriate medical, preventive and psycho-social support services, both internal and external.

    Other Responsibilities:

    The following duties are to be performed as assigned by the supervisor:

    • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
    • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
    • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
    • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
    • Provide counseling services to members of the target population.
    • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and YouthPride events.
    • Assist in the development of curricula for groups, workshops and trainings.
    • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
    • Assist with special projects and performs other related duties as assigned by supervisor.

    Education and Certification:

    • Bachelor’s Degree Preferred or equivalent experience in HIV Testing, Outreach to hard to reach populations and YMSMOC.
    • Certificate of completion from NYS Department of Health or State AIDS Institute.
    • Training for Pre- and Post-test HIV Counseling.
    • New York State Phlebotomist certification.

    Special Skills and Knowledge:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
    • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
    • Knowledge of STD transmission and prevention.
    • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
    • Bilingual English/Spanish required.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Coordinator-Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Outreach Worker
     

    Position Description: Conducts outreach to locate, engage and attempt to enroll eligible patients into the Health Home. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services. Coordinates effective communication between all team members to the ultimate benefit of the patient.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Coordinates effective communication between all team members to the ultimate benefit of the patient.
    • This position maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients.
    • Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

    Other Responsibilities:

    The following duties are to be performed as assigned by the supervisor:

    • The following duties are mandatory requirements of the job:
    • Locate and educate potential enrollees for the program and inform them of their eligibility.
    • Answer questions and obtain consent forms from enrollees.
    • Verifies Medicaid eligibility and program enrollment.
    • Running e-paces to determine MA eligibility before going in the field.
    • Obtain medical documentation on eligibility on all client while completing Intake.
    • Complete Brief Screening.
    • Educate enrollees about the Health Home and what it means to be a member.
    • Answer questions about Health Home services.
    • Obtain consent for enrollment.
    • Complete Brief Screening (may be completed by Care Manager).
    • Schedule first appointment with Care Managers.
    • Re-connect with pre-existing enrollees who are lost to contact.
    • Updates and maintains client chart records, drafts correspondence and completes and updates quality assurance documentation tools.
    • Prepares, revises, contributes to and maintains a calendar reflecting outreach activities each week.
    • Records rounds meetings of the team, notes future schedule changes and appointments, and prepares weekly report of outreach outcomes.
    • Performs screenings of clients interested in case management services.
    • At the direction of the Asst. Director and Clinical Case Manager Supervisor, contacts clients for appointment scheduling, appointment reminders and conducts follow up to confirm attendance with CM teams.
    • Filing, faxing and other duties as assigned by the Clinical Case Manager Supervisor.
    • Comply with quality standards and productivities of GMHC funders.

    Education and Certification:

    • Proven experience working directly with diverse populations such as people infected/ affected by HIV/AIDS, substance use, psychiatric conditions, chronic illnesses, homelessness or other disabilities.

    Special Skills and Knowledge:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Minimum of one year experience providing direct services to seriously mentally ill and/or substance abusing population required. Effective oral/written/interpersonal communication skills required. Computer fluency preferred. Bilingual skills preferred, and may be required as determined by operational needs.
    • Experience with Microsoft Office Suite including Word and Outlook calendaring, and Excel is required. This position requires excellent organizational abilities.

    Relationships:

    Maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients. Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Worker. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Peer Care Navigator (Part-Time)
     

    The Peer Care Navigator will provide TGNC-focused patient navigation to HIV positive and high risk negative TGNC clients. This will be done by conducting assessments, enrolling clients into case management programs, providing health education and various other services. The Care Navigator will employ social networking strategies to engage and educate clients and will host community discussions about HIV treatment and support services available for the TGNC community. The Care Navigator must be knowledgeable about community resources, including educational, social and emotional support services, available to TGNC clients.. Duties may also include recruiting clients , administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, and performing various administrative tasks.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Screening and Intake.
    • Health promotion, health education and risk reduction counseling.
    • Appointment reminder phone calls.
    • Accompaniment to appointments.
    • Follow-up on missed appointments, and scheduling and rescheduling appointments.
    • Address barriers to appointment adherence by arranging for mental health, Substance use, child care, transportation, and translation services.
    • Home visits.
    • Assistance with entitlements/insurance applications.
    • Motivational interviewing and goal setting.
    • Routine communication with all members of the care team.
    • Participate in clinic-based case conferences.
    • Provide treatment education and adherence support.
    • Routine communication with all members of the care team.
    • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
    • Maintain all documentation of services provided.
    • Attend other meetings as deemed appropriate and related to the scope of service.
    • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.

    Other Responsibilties:
    The following duties are to be performed as assigned by the supervisor:

    • Assists with special projects and performs other related duties as assigned by supervisor.

    Education and Certification

    • HS Diploma or GED required

    Related Skills and Knowledge:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Knowledge of resources for PWAs and their support networks.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual in Spanish/English helpful.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Care Navigator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Peer Counselor
     

    Conduct confidential HIV pre and posttest counseling both on-site and off-site in accordance with the Geffen Center policy and procedure and Centers for Disease Control Best Practices for HIV pre and posttest counseling.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Conduct HIV pre and posttest counseling, including STI testing, in accordance with the Geffen Center policy and procedure & ensure confidentiality of client information in accordance with NYS Confidentiality laws (Article 27F of the Public Health Law and Health Information Portability Protection Act — HIPPA), with possible breaches or concerns immediately communicated to the Associate Director.
    • Provide appropriate referrals for clients testing at the center to ensure continuum of care and document referrals in AIDS Institute Reporting System.
    • Ensure clients testing positive are linked to their first medical appointment and services are document in AIRS referral and referral verification.
    • Assist clients navigating and accessing service systems.
    • Enter HIV and STI results, results, given, and referrals in AIDS Institute Reporting System as well as data entry into eShare.

    Other Responsibilties:
    The following duties are to be performed as assigned by the supervisor:

    • Enter HIV and STI results, results, given, and referrals in AIDS Institute Reporting System.
    • Attend weekly program update meetings with Linkage to Care Team.
    • Attend monthly supervision meetings with Recruitment Coordinator.
    • Ability to maintain a flexible schedule to perform job responsibilities, which will include working weekends, late nights and early morning hours.
    • Ability to work in all types of weather.
    • Ability to multi-task and conduct testing, outreach, and recruitment, if needed to work across multiple grants and meet deliverables as assigned.
    • Document services rendered to clients seen in the testing center, off-site, and on the mobile testing unit.
    • Any other duties as assigned.

    Education and Certification

    • High school diploma or General Equivalency Diploma.
    • New York City Department of Health Certificate in HIV Test Counselor Training or the ability to obtain certificate through attendance at an AIDS Institute Authorized training center and/or attended at the Geffen Center Test Counselor Training.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • HIV pre-posttest counseling experience.
    • Strong interpersonal and counseling skills.
    • Ability to work as part of multi-disciplinary team.
    • Ability to multi-task in a fast -paced, outcomes oriented environment.
    • Knowledge of Microsoft Office Suite, which includes: Excel, Word, and PowerPoint.
    • Ability to interface with clients, GMHC staff and external partners.
    • Knowledge of HIV/AIDS related issues including, but not limited to: HIV counseling and testing.
    • HIV confidentiality, Harm Reduction, and risk-reduction counseling.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Counselor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Peer Outreach Specialist
     

    Position Description

    The Outreach Specialist shall implement Community Health-related youth and young adults' initiatives at GMHC. This individual will be responsible for informing offline and online based outreach strategies and implementing outreach activities in targeted locations or platforms to recruit participants and enhance their engagement in the Healthy choices program. They must be able to work on a multi-disciplinary team to provide clients with a well-rounded approach. Additionally, the Outreach specialist will be expected to represent GMHC at external meetings when necessary.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Make contacts in the community.
    • Recruit program clients online and offline
    • Provide group participants with referrals to testing and other services as necessary.
    • Conduct follow-up contact with clients.
    • Plan, and attend and participate in social events.
    • Assists with co-facilitating group sessions.
    • Assist with special projects and perform other related duties as assigned by supervisor.
    • Maintains related records and reports from program activities in accordance with established policies and procedures.

    Relationships

    The Outreach Specialist will be expected to maintain continual communication with their immediate supervisor, as well as with other colleagues in the Community Health and Prevention services. This individual is expected to maintain boundaries for a healthy work environment and in compliance with all confidentiality laws and ethical principles applicable to the substances use as well as HIV & AIDS field.

    This position will be responsible for establishing and maintaining professional work relationships with community leaders and stakeholders, and maintain partnerships with outside establishments catering to youth and young adults.

    Education and Certification

    • Some college; Associate/ Bachelor's degree preferred, OR equivalent of 3-5 years of related and experience working in the community with in a similar setting.

    Related Skills or Knowledge:

    • Experience in delivering HIV prevention programs to drug users.
    • Knowledge of Drug Use interventions strongly preferred

    Other Requirements:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Must be available late afternoons and evenings, including some weekend hours.
    • Must be over 21.
    • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.
    • Accurate knowledge of HIV & AIDS, STD's, and sexual health for gay, bisexual men and other men who sex with men (MSM), and Transgender & Gender non-conforming individuals.
    • Ability to work within a harm reduction model of HIV prevention.
    • A commitment to providing effective and comprehensive support to targeted populations.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Outreach Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Prevention Intervention Coordinator
     

    Position Description: This position will be responsible for coordinating prevention services for HIV-positive and HIV-negative individuals, including program promotion and outreach activities, HIV testing and integrated screenings, High-Impact Prevention Behavioral Interventions, and condom distribution. The Prevention Intervention Coordinator will be responsible for conducting the CLEAR intervention, co-facilitating the 3MV intervention, and providing direct supervision to two peer linkage navigation specialist, counselor/phlebotomist, and group facilitator. The position will work closely with both internal and external stakeholders.

    Essential Job Functions

    • Co-facilitate the 3MV group level intervention with the group facilitator.
    • Conduct CLEAR intervention/ session with HIV positive individuals managing a caseload of up to 30 individuals annually.
    • Supervise prevention support staff provide weekly supervision and guidance regarding program needs and deliverables.
    • As assigned by the Director, work with other coordinators, directors, and line staff to manage the production flow, quality, and integrity of campaign development and production.
    • Take a leadership role in the development, planning, and implementation of specific community and prevention events, working with other coordinators and Department staff under the supervision of the Managing Director of Program and Prevention Services.
    • As assigned, oversee the writing and editing of HIV prevention and gay men's health promotion educational materials for wider community consumption, examples may include campaign messaging, community-media articles, fact sheets.
    • Ensure that social marketing campaigns conform to the department's protocol for production.
    • Ensure services reflects the prevention department's mission of evidence-based community education, interventions, health promotion, risk reduction and HIV prevention for both HIV positive and high negative at-risk individuals.
    • Present project development, implementation and outcomes to peers, staff and external stakeholders at suitable conferences, workshops and events.
    • Meet frequent monthly program reporting and departmental deadlines in a timely manner.
    • Maintain all documentation of services provided.

    Education and Certification

    • License in mental health or social work, with experience working with the YMSMOC.
    • Three years of experience working with the target population.

    Special Skills and Knowledge

    • Good verbal, written, computer, communication and interpersonal skills.
    • Experience in delivery of CLEAR intervention or willingness to be trained.
    • Extensive knowledge regarding HIV, STI, harm reduction techniques, partner notification, outreach and in-reach activities, and supervision of prevention staff.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Prevention Intervention Coordinator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Psychiatric Nurse Practitioner (Part-time)
     

    Position Description: TThe Psychiatric Nurse Practitioner (Psych NP) will assist in the provision of psychiatric care for clients of GMHC's NY State Licensed Article 31 clinic as well as grant funded mental health programs. The Psych NP will facilitate coordination of seamless behavioral health, medical, support and prevention services for program clients. As a member of a multi-disciplinary treatment team designed to improve overall functioning of clients, the Psych NP will provide individualized care planning to address the continuum of behavioral health and medical care of clients.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Complete psychiatric evaluations for clients presenting with acute and non-acute symptomology.
    • Formulate diagnoses based on interpretation of psychological, social, and substance use history and diagnostic tests.
    • Assess psychiatric needs of clients and refer to appropriate agencies and support services.
    • Under supervision of Medical Director, provide medication administration, observation, and ongoing psychotropic medication management.
    • Provide urgent and non-urgent care (routine scheduled care).
    • Conduct multidisciplinary case conferences to enhance patient care using a bio-psychosocial perspective.
    • Work collaboratively with staff to ensure an integrated service plan is in place and is supported to address the continuum of behavioral health and medical care.
    • Develop, in coordination with Medical Director and Clinical Director, additional behavioral health referral sources and linkages.
    • Provide all required documentation/statistics accurately and in a timely manner.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Attend grantee meetings, conferences, and/or other trainings as needed.
    • Assist with special projects and perform other duties as assigned.

    Education and Certification

    • Master's Degree in Nursing and Licensed to practice as a Nurse Practitioner in the state of New York. Must be certified to practice in the subspecialty of Psychiatry

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Excellent written, verbal, and organizational skills are required. Proficiency in computer systems is necessary.
    • Demonstrated ability to work effectively as part of an interdisciplinary treatment team.
    • Must be able to work under pressure and work independently.
    • Must be a professional and responsible person who is able to develop and maintain interagency liaisons as a means of meeting clients'needs.
    • Bilingual Spanish/English is a plus.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Psychiatric Nurse Practitioner (Part-time). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Purchasing Associate
     

    Position Description: The purchasing associate is a professional who obtains price quotes from suppliers based on the various purchase requests within a company. They are also responsible for preparing purchase orders such as inventory, consumables, and services in accordance with company policies while ensuring the best value is received on all purchases. Ensures all needs of the facility are purchased so that business can run efficiently with minimal downtime with a budget friendly action plan.

    Essential Job Functions

    Perform all Accounts Payables duties in a fast-paced multidimensional Non-Profit Agency. These duties consist of but are not limited to:

    • Generates purchase orders based on reorder points set in inventory management system.
    • Periodically reviews reorder points to ensure they are adequate.
    • Communicate with staff, Directors, vendors and AP regarding purchasing and payment of goods and services.
    • Uses all resources available to ensure just in time inventory whenever possible.
    • Works with warehouse and retail management team to ensure adequate stocking space.
    • Selects which suppliers the company will work with and initiates relationships.
    • Maintains vendor relationships ensuring best pricing and order preference is received.
    • Participate in effective cost management, comparison shopping.
    • Stays current in industry and ensures agency is stocked with innovative products in demand.
    • Reviews returns and eliminates stock before inventory trends are down.
    • Provides analytics to management.
    • Assists with annual physical inventory and periodic inventory counts.
    • Ability to operate office equipment in a safe and effective manner &emdash; telephones, computer, printer, fax, scanner, inventory scanners, paging system, etc.
    • Maintain the proper filing system for all vendor check requests and supporting documentation.

    Other Responsibilities

    • Assist with special projects and performs other related duties as assigned by supervisor including back-up support of other fiscal operations.

    Education and Certification

    • BS degree in Accounting preferred.

    Special Skills and Knowledge

    • Strong reading, writing, and arithmetic skills required.
    • High school diploma or equivalent.
    • Associate or bachelor's degree in business is a plus.
    • 3 or more years' experience in supply chain management preferred.
    • Must be able to multi-task and work in a fast paced environment.
    • Self-motivated & exceptional organizational skills.
    • Ability and willingness to work cooperatively with others.
    • Knowledge of Microsoft Office products and telephone protocol.
    • High degree of discretion dealing with confidential information.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Purchasing Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Senior Accountant
     

    Position Description: Ensure the integrity of accounting information by recording, verifying, entering, reviewing, and reconciling transactions, which impact GMHC's general ledger and financials. Work closely with the Controller to ensure accurate monthly closes and an adjustment-free year-end audit.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Prepare accurate and timely financial statements in accordance with GMHC's established schedule and compliance with Generally Accepted Accounting Principles (GAAP) principles.
    • Prepare account reconciliations to ensure accurate financial reporting and general ledger maintenance.
    • Reconcile various balance sheet accounts.
    • Perform monthly bank reconciliations.
    • Analyze financial statements for discrepancies and other issues that should be brought to the Controller's attention.
    • Review monthly financial results, analyze variances to budget and prior year, and investigate causes of key variances.
    • Review payroll as prepared biweekly by GMHC's Payroll Accounting Associate.
    • Review accuracy of journal entries prepared by other members of the Accounting team and post journal entries to GMHC's general ledger.
    • Assist preparing year-end analysis schedules required by Auditors, including templates required for the Not-for-Profit tax return (Form 990).
    • Follow-up on correspondence with the IRS and State authorities regarding annual tax filings.
    • Prepare ad-hoc spreadsheets and reports as required.
    • Prepare detail and summary analyses of budgets.
    • Assist on treasury functions: supervise preparation of daily wire transfers, weekly and monthly A/P checks, and maintain the daily cash activity log of all bank accounts.

    Other Responsibilities

    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Provide back-up support for other fiscal operations.

    Education and Certification

    • Bachelor's Degree in Accounting required

    Special Skills and Knowledge

    • In-depth knowledge of GAAP and not-for-profit accounting.
    • Advanced Excel skills, including VLOOKUP and pivot tables.
    • Accuracy and attention to detail and strong work ethic.
    • Aptitude for numbers and quantitative skills.
    • Strong problem solving and analytical skills.
    • Ability to function well in a team-oriented environment.
    • Ability to build relationships at all levels of the organization.
    • Pro-active, open-minded & have a flexible approach.
    • Ability to prioritize & multi-task.
    • Good written and verbal communication to all stakeholders.
    • Ability to work in a fast-paced environment.
    • Ability to work independently, while also participating collaboratively as part of a team and accepting responsibilities from supervisors Abila's MIP, a plus.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Senior Accountant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Strategic Planning Council Member
     

    Position Description:The Strategic Planning Council (SPC) Member serves as a consultant to management on strategic and community interest initiatives. The function also serves as part of the Strategic Planning Council task force reporting to the Vice President, Policy and Public Affairs. The successful SPC Member acts as a peer champion and change agent. They will be instrumental in guiding future projects and interest areas of the agency. Members can be appointed and/or recruited. The position holds a two year tenure.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Actively participate in regularly scheduled Committee meetings. Being responsive to emails and other forms of communication with other committee members and staff members.
    • Read materials distributed prior to the meetings and share experience and expertise during discussions. Support decisions that are arrived at by the committee. Ensure that confidential information shared at the meetings is held in confidence.
    • Listen to members and provide candid and constructive feedback, advice and comments on the programs and services, current and future prospects, to GMHC's SMT.
    • No Strategic Planning Council Member shall speak officially on behalf of SHRM, unless he/she is so authorized.

    Volunteer Center Focus:

    • Oversight of all Volunteer Center operations, including recruitment, activities/events and reporting.
    • Develop strategic initiatives for increased engagement and enhancing the volunteer experience.
    • Develop Volunteer Center volunteer utilization plans, job descriptions and recruitment plans.
    • Develop and implement volunteer retention plans and support strategies. Provide conflict resolution and volunteer relations support to volunteers.
    • Development and maintenance of Volunteer Manager Toolkit; responsible for the development and maintenance of welcome materials for new volunteers.
    • Develop training programs for volunteer managers.
    • Develop GMHC U track for volunteers and interns.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Utilize the GMHC Management Tools, specifically the Work plan template, to formally organize and drive the work and efforts of the task force.
    • Participate in lobby days, and other policy and public affairs events as needed.

    Education and Certification

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Community Insight.
    • Communication.
    • Consultation.
    • Ethical Practice.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Access to computer or other device with internet accessibility to communicate via email.
    • Availability to attend task force meetings semimonthly (2 times per month).
    • Schedule flexibility in order to be responsive to emails during non-meeting times.
    • Proficient in Microsoft Office skills.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Strategic Planning Council Member.. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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