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GMHC - Fight Aids. Love Life.

Careers

Established in 1981, Gay Men's Health Crisis (GMHC) is the oldest not-for-profit AIDS service organization in the U.S. GMHC is dedicated to providing direct services, education, and advocacy to men, women, and children living with HIV/AIDS. GMHC fights to end the AIDS epidemic and uplift the lives of all affected. We are committed to staff development and provide a competitive compensation and benefits package. We value diversity and are proud to be an equal opportunity employer.

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Current Openings:

Accounts Payable Associate

Administrative Assistant & Receptionist

Care Manager Level 2

Case Manager/Vocational (Full-time)

Case Manager/Vocational Counselor (Part-time)

Client Advocate

Clinical Director (OASAS program)

Contracts Accountant

Coordinator, Training and Volunteer Center Coordinator

Direct Marketing Associate

Director, Geffen Center

Director, Information Systems

Director, Purchasing

HARP Care Manager

HIV Nutrition Specialist

Health Homes Clincal Supervisor

Institutional Development Officer, Foundations and Corporations

Job Developer

Managing Director, Information Systems

Managing Director, Mental Health & Support Services

Managing Director, Prevention

Managing Director, Substance Abuse Services

Medical Billing Specialist

Outreach Coordinator-Geffen Center

Outreach Specialist

Outreach Worker

Peer Care Navigator

Prevention Coordinator

Recruitment Coordinator

Senior Accountant

Senior Community Health Specialist

Senior Staff Attorney


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for internship opportunities. 


Accounts Payable Associate
 

Position Description: Responsible for the timely and accurate recording of all vendor disbursements utilizing appropriate financial management software. Responsible for the timely and accurate entry of client related disbursement into the appropriate financial management software.

Essential Job Functions

Perform all Accounts Payables duties in a fast-paced multidimensional Non-Profit Agency. These duties consist of but are not limited to:

  • Review invoices and check requests for accuracy, in accordance with Agency, Sponsored Programs and GAAP Policies and Regulations.
  • Sort and match invoices and check requests.
  • Enter invoices for payment.
  • Process check requests.
  • Prepare and process accounts payable checks.
  • Reconciliation of payments.
  • Prepare analysis of accounts.
  • Monitor accounts to ensure payments are up to date.
  • Resolve invoice discrepancies.
  • Enter and maintain vendor information in GL.
  • Annual 1099 preparation and distribution.
  • Correspond with vendors and respond to inquiries.
  • Produce monthly.
  • Assist in month end closing.
  • Maintain the proper filing system for all vendor check requests and supporting documentation.

Other duties include

  • Assist with special projects and performs other related duties as assigned by supervisor including back-up support of other fiscal operations.

Education and Certification:

  • Associates degree in Accounting or equivalent experience required.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Proven experience in using the accounts payable module of automated accounting software; demonstrated proficiency in the use of spreadsheets, MIP accounting software a plus. An ability to work under pressure and meet tight deadlines; must have good communication skills.
  • Excellent verbal, written and interpersonal skills, and the ability to communicate financial information.
  • Knowledge of accounts payable policies and procedures.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Accounts Payable Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Administrative Assistant & Receptionist
 

Position Description:The administrative assistant/receptionist is responsible for administrative tasks associated with the outpatient substance use treatment program and will also maintain the front desk and telephone line. This position will coordinate information and paperwork to ensure program and insurance eligibility and to assess and assign any fees for service. The administrative assistant/receptionist will also answer and direct phones, create a friendly, welcoming and helpful environment to clients in the waiting area, and assist in preparing all paperwork for client's scheduled appointment.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Manage client flow and assist in the processing of clients checking-in to and checking-out of the clinic.
  • Obtain insurance information and other necessary documentation to ensure program eligibility, insurance eligibility, and/or sliding fee determination..
  • Contact insurance companies as needed to verify billing information, seek authorizations, and ensure all information is obtained for smooth and efficient billing of services..
  • Check insurance eligibility and collect copays on an on-going basis to ensure coverage of services.
  • Enter data into reporting systems in a timely and accurate manner, and provide care coordination for clients including follow-up calls, data collection, and scheduling appointments for professional services.
  • Complete office tasks such as filing, copying, documents shredding, and mailing.

Other Responsibilities

The following duties are to be performed as assigned by the supervisor:

  • Maintain a tidy reception area and ensure clients are welcomed and supported.
  • Provide administrative support for staff as needed.
  • Assist with special projects and perform other related duties as requested.
  • Attend program and agency meetings and/or other trainings.

Education and Certification:

  • High School Diploma or GED Required.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Familiarity with health insurance paperwork.
  • Proven experience in customer service.
  • Proficient in answering the phone while engaged in other clerical tasks.
  • Excellent communication and interpersonal skills.
  • English/Spanish fluency a plus.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Administrative Assistant & Receptionist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Care Manager Level 2
 

Position Description: The Care Manager level 2 has the overall day to day responsibility for the coordination and delivery of Health Home services including: comprehensive case management, care coordination and health promotion, comprehensive transitional care from inpatient to other settings, individual and family support, referral to community and social support services and the use of health information technologies.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
  • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in EMR.
  • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers.
  • Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
  • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
  • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
  • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
  • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
  • Respects clients by recognizing their rights; maintaining confidentiality.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Performs HARPs assessment; has and active HCS account and is trained in conducting NYS Community Mental Health.
  • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
  • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
  • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
  • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
  • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
  • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
  • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
  • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
  • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
  • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
  • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
  • Complies with the quality and productivity standards of GMHC and funding entities.

Education and Certification:

  • Bachelor’s degree in social work/psychology or other related human services field.
  • A NYS teacher’s certificate for which a Bachelor’s degree is required; or
  • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or

  • A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or
  • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • 2 years' experience in case management working with PLWA.
  • Ability to make data entries into computer database.
  • Knowledge of resources for PWAs and their support networks.
  • Good verbal, written, computer, communication and interpersonal skills.
  • Use of computer software--Microsoft Office Suite including Word and Outlook calendaring, and Excel.
  • Bilingual Spanish/English preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Care Manager 2. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Case Manager/Vocational (Full-time)
 

Position Description: The primary function of the Vocational Counselor is to work with Displaced Workers with barriers to employment to ensure their smooth transition into the workplace. They will be required to work with clients on an ongoing basis and support clients in work related issues including, but not limited to creating an employment plan, child care, benefits, transitional benefits, budget management, and creating short and long term goals. Vocational Counselor will facilitate a portion of the job readiness training classes. She/he will be responsible for overseeing the data entry in GMHC's data base as well as the data entry required sources. Vocational Counselor will work in collaboration with the clients other support services providers. They will be responsible for meeting with the job developer, job readiness training instructor and other job readiness staff to insure client's success in securing and retaining employment.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education and Certification:

  • Bachelor's degree in Social Work, Human Services, Social Science, Communications.
  • Minimum of 3 years related experience.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Must possess strong written & oral skills.
  • Must work well in a fast paced environment.
  • Must possess intermediate knowledge of Microsoft Office.
  • Must have the ability to lead a team of multiple staff.
  • Bilingual English/Spanish preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Case Manager/Vocational (Full-time). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Case Manager/Vocational (Part-time)
 

Position Description: The primary function of the Vocational Counselor is to work with individuals with barriers to employment to ensure their smooth transition into the workplace. They will be required to work with clients on an ongoing basis and support clients in work related issues including, but not limited to creating an employment plan, child care, benefits, transitional benefits, budget management, and creating short and long term goals. Vocational Counselor will facilitate a portion of the job readiness training classes. She/he will be responsible for overseeing the data entry in GMHC's data base as well as the data entry required sources. Vocational Counselor will work in collaboration with the clients other support services providers. They will be responsible for meeting with the job developer, job readiness training instructor and other job readiness staff to insure client's success in securing and retaining employment.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Meet with clients on an ongoing basis to discuss and support client in employment related issues.
  • Assess clients' educational background, employment history and create an employment plan for all clients.
  • Collaborate with GMHC staff and outside service providers to support client throughout entire process of employment and job retention.
  • Conduct job readiness/life skill workshops, as needed.
  • Maintain and input data entry required by GMHC, and other contracts, as required.
  • Maintain client case files and write detailed case notes.
  • Complete employer site visits to assist in the support of clients and continuation of care and retention.

Essential Job Functions

The following duties are to be performed as assigned by the supervisor:

  • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education and Certification:

  • Bachelor's degree in Social Work, Human Services, Social Science, Communications.
  • Minimum of 3 years related experience.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Must possess strong written & oral skills.
  • Must work well in a fast paced environment.
  • Must possess intermediate knowledge of Microsoft Office.
  • Must have the ability to lead a team of multiple Staff.
  • Bilingual English/Spanish preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Case Manager/Vocational (Part-time). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Client Advocate
 

Position Description: Provides clients with a time-limited, goal specific service that resolves complaints and problems regarding health care access, housing and financial/ entitlements issues. Educates clients, other service providers and the general public regarding benefits, entitlements and health care delivery systems.

Essential Job Functions:

The following duties are mandatory requirements of the job:

  • Works as a member of a health care access/benefits/entitlements advocacy team.
  • Investigates needs of clients, utilizing interviews with the client, family and other relevant sources.
  • Sets priorities for services to clients based on accepted definitions of pressing social, medical and benefit needs.
  • Assesses clients' needs and benefits eligibility and assists in application process.
  • Keeps clients apprised of their case status.
  • Collects information from clients regarding problems with health care delivery systems, private insurance or managed care providers, and government public entitlements offices.
  • Investigates, advocates and negotiates for timely resolution of conflicts.
  • Educates clients about benefits eligibility and application process.
  • Maintains up-to-date computer records and data entry as required by agency procedures and funding requirements.
  • Provides timely documentation on interventions done on behalf of client and tracks all open cases to ensure that all agreed upon goals are met in a timely manner.
  • Stays current on all relevant services and benefits available to people with HIV/AIDS by networking with appropriate agencies, attending meetings and trainings, including staff development seminars and reading available literature.
  • Attends all agency and departmental meetings and trainings as required, including weekly supervision.
  • Provides technical assistance to other departments in the agency and to community organizations.
  • Provides Helpline and emergency walk-in coverage as warranted.
  • Attends and/or presents at educational conferences.
  • Provides community forums, education and trainings on entitlements as directed by the supervisor.
  • Assists with special projects and performs other related duties as assigned by supervisor.

Other Responsibilities:

TThe following duties are to be performed as assigned:

  • Act as a Certified Application Counselor/navigator to enroll people in insurance.

Education and Certification:

Bachelor's degree or Equivalent experience

Special Skills and Knowledge

  • Experience working with people with HIV/AIDS, healthcare delivery and/or benefits/entitlements.
  • Excellent interpersonal and assessment skills. Knowledge of HIV/AIDS issues. Basic data entry skills. Good written and verbal communication skills. Ability to work in a team.

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Bilingual English/Spanish preferred.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.
  • May be asked to work outside the usual work time to educate and enroll individuals in insurance or entitlements.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Client Advocate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Clinical Director (OASAS program)
 

Primary Function/Purpose: Responsible for administrative, supervisory and clinical management of behavioral health services, specifically those within the OASAS-certified substance use treatment program. The Director oversees coordination of seamless behavioral health, support, and prevention services. This position is a member of a multi-disciplinary treatment team to help improve overall functioning of clients by providing an individualized care plan addressing the continuum of behavioral health and supportive care. The position is part of the agency's management team.

DUTIES AND RESPONSIBILITIES:
PRIORITY ONE: Completion or meeting of objective is essential to agency, department or function.

  • Oversee admission and discharge process, treatment planning and case conferences for all clients.
  • Develop treatment modalities consistent with OASAS regulations to ensure evidence-based, culturally competent, trauma-informed substance use disorder treatment of highest possible quality.
  • Develop and maintain substance use treatment program policies and procedures; plan and implement program structure and activities; and recruit, hire, train, and supervise program staff.
  • Work collaboratively with other staff to ensure an integrated service plan is in place and is supported by all staff to address the continuum of behavioral health and medical care; work with Medical Director to coordinate referrals, diagnostic findings, and treatment interventions.

PRIORITY TWO: Completion or meeting of objective is important to agency, department or function.

  • Develop, implement, and monitor counseling and psycho-educational initiatives that create an accessible and available client engagement and support system.
  • Complete regular reports for current funders and assist in the solicitation of new and/or additional funding.
  • Supervise all clinical coverage and scheduling issues.
  • Determine program needs, priorities, and directions based on sound planning and analysis of community need.
  • Determine program needs, priorities, and directions based on sound planning and analysis of community need.

PRIORITY THREE: Completion or meeting of objective is desirable to agency, department or function.

  • Implement quality assurance activities, including chart reviews and the development and improvement of resources and policies and procedures.
  • Serve as Departmental representative to Management Team and Program Directors meetings, and community forums and planning bodies, as appropriate and where assigned.
  • Attend semi-annual grantee meetings and/or other trainings, and assist with special projects and perform other related duties as assigned.

All positions will be required to:

  • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Assist with special projects and performs other related duties as assigned by supervisor.

RESOURCE MANAGEMENT:

The Director leads in the overall development, implementation and monitoring of the department budget.

RELATIONSHIPS:

The Director maintains strong working relationships with a variety of internal and external professional colleagues, in particular fellow Program Directors, the Director of Management and Budget and grants managers.

SUPERVISION:

Administratively supervises the Medical Director, and clinically and administratively supervises the Senior Substance Use Counselor and Credentialed Alcoholism and Substance Abuse Counselor, and provides guidance and direction to the Billing Specialist and Quality Assurance Specialist (who are directly supervised by Directors from other departments).

POSITION REQUIREMENTS:

Education:
Advanced clinical degree with professional license required (e.g., LCSW, LMHC, Licensed Psychologist), CASAC a plus.

Experience:

A minimum of five (3) years' experience in the chemical dependence field, one of which must be in a supervisory capacity. Experience coordinating and/or directing a substance use out-patient program. Proven competence in third-party billing (e.g., Medicaid, Medicare, Commercial Insurances). Experience working with persons living with HIV/AIDS. Expertise in clinical supervision, administration and program development is required. Proven experience managing grants and departmental budgets. Must possess good communication skills, be able to work under pressure and work independently.

Related Skills or Knowledge: Demonstrated knowledge and skills related to substance use populations, persons with HIV/AIDS, and mental health treatment. Strong interpersonal, organizational, and computer skills required. This individual must be able to work effectively as part of an interdisciplinary treatment team.

Other Requirements: Bilingual English/Spanish is a plus

  • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.

Related Skills or Knowledge:

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Clinical Director (OASAS program). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Contracts Accountant

Primary Function/Purpose:

The Contracts Accountant is primarily responsible for the financial management of a portfolio of government grants, including Ryan White funds, and legislative grants. Duties include preparation of budget supporting documentation required for internal staff and external funders. In addition, the Contracts Accountant will be responsible for funding applications, contract renewals, and monitoring contract specific financial reporting requirements; perform monthly, quarterly and annual billing and other financial reports related to government and private grants.

This position will also maintain and reconcile the general ledger with monthly claims including preparation of journal entries as needed from the general fund to each contract fund; analyze monthly grant spending; and complete close-out packages for all contracts.

The following duties are mandatory requirements of the job:

  • Prepare all budget-related materials and supporting documents required for submission to funders including continued funding applications, contract renewals, and budget modifications.
  • Review payroll reports and prepare monthly payroll allocation spreadsheet.
  • Record and track revenue for each funding source including monitoring and adjusting accruals, posting checks and electronic transfers, recording contract vouchers and maintain payment schedules
  • Prepare budget to actual variance reports and financial analysis and present monthly to appropriate programmatic and administrative staff.
  • Prepare necessary financial reports related to portfolio of public and private grants and contracts.
  • Other Responsibilities
    The following duties are to be performed as assigned by the supervisor:

    • Assist with special projects and performs other related duties as assigned by the Managing Director of Contracts & Budgets and Chief Financial Officer.
    • Assist with government auditors during fiscal reviews, internal audits, as well as with the annual GMHC audit.

    EDUCATION AND CERTIFICATION

    Candidate must possess a Bachelor's degree or equivalent experience with minimum one year in accounting for non-profit & government grants and contracts.

    Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of government grants management preferable.
    • Experience with MIP/Sage accounting system.
    • Experience with Adaptive Insights Budgeting solution.
    • Advance Excel skills including use of pivot tables and functions.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Contracts Accountant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Contracts Accountant

    Primary Function/Purpose:

    The Contracts Accountant is primarily responsible for the financial management of a portfolio of government grants, including Ryan White funds, and legislative grants. Duties include preparation of budget supporting documentation required for internal staff and external funders. In addition, the Contracts Accountant will be responsible for funding applications, contract renewals, and monitoring contract specific financial reporting requirements; perform monthly, quarterly and annual billing and other financial reports related to government and private grants.

    This position will also maintain and reconcile the general ledger with monthly claims including preparation of journal entries as needed from the general fund to each contract fund; analyze monthly grant spending; and complete close-out packages for all contracts.

    The following duties are mandatory requirements of the job:

    • Prepare all budget-related materials and supporting documents required for submission to funders including continued funding applications, contract renewals, and budget modifications.
    • Review payroll reports and prepare monthly payroll allocation spreadsheet.
    • Record and track revenue for each funding source including monitoring and adjusting accruals, posting checks and electronic transfers, recording contract vouchers and maintain payment schedules
    • Prepare budget to actual variance reports and financial analysis and present monthly to appropriate programmatic and administrative staff.
    • Prepare necessary financial reports related to portfolio of public and private grants and contracts.
    • Other Responsibilities
      The following duties are to be performed as assigned by the supervisor:

      • Assist with special projects and performs other related duties as assigned by the Managing Director of Contracts & Budgets and Chief Financial Officer.
      • Assist with government auditors during fiscal reviews, internal audits, as well as with the annual GMHC audit.

      EDUCATION AND CERTIFICATION

      Candidate must possess a Bachelor's degree or equivalent experience with minimum one year in accounting for non-profit & government grants and contracts.

      Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Knowledge of government grants management preferable.
      • Experience with MIP/Sage accounting system.
      • Experience with Adaptive Insights Budgeting solution.
      • Advance Excel skills including use of pivot tables and functions.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Contracts Accountant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Coordinator, Training and Volunteer Center

      Primary Function/Purpose: The Training and Volunteer Center Coordinator serves both administrative and coordinator functions. This position coordinates training activities for the GMHC Training Department and GMHC "U"; both housed within the Human Resources Department. This role also is responsible for the recruitment, interview and placement of new interns and volunteers throughout the agency. This function is the primary contact for corporate group volunteers and the Alternative Student Break program; as well as oversees the day of event volunteer activities. The Training and Volunteer Center Coordinator maintains communication with department/area managers as it relates to training, and interns/volunteers placements.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      Training Coordination:

      • Coordinate agency wide training events; scheduling, securing space and maintaining training calendar.
      • Maintain communication with course instructors regarding class dates/times, reminders and assistance needed during training classes.
      • Coordinate audio-visual equipment from IS and order refreshments for trainings.
      • Manage invoices, check requests and payment of the location for trainings prior to each training.
      • Manage Facilities requests, before and after each training, if needed.
      • Responsible for providing documentation to training attendees in the areas of certificates of course completion and/or certificates of attendance for all training workshop participants.
      • Manage training database/Excel spreadsheet of staff participation.

      Volunteer Services Coordination:

      • Coordinate volunteer recruitment efforts, through the Internet, schools, public and private organizations, etc.
      • Execute the volunteer onboarding process, present the Volunteer Orientation, conduct interviews, and refer new volunteers to managers.
      • Participate in the development of volunteer utilization plans, job descriptions and recruitment plans.
      • Work with managers to write job descriptions; manage volunteer/intern postings on various recruiting sites and respond to inquiries.
      • Screen and place new volunteers and reassign existing volunteers in appropriate positions within the agency.
      • Coordinate, lead and supervise volunteer facilitation of Volunteer Open House and New Volunteer Orientation.
      • Participate in the development and implementation of volunteer retention plans and support strategies. Provide advocacy and support to volunteers.
      • Coordinate, plan, execute and oversee volunteers for Special Events, Day of Event activities and corporate Days of Service Programs; and provide orientation and HIV 101 training to these groups.
      • Work with agency staff and Director on the planning and execution of Alternate Student Breaks and Community Day of Service volunteer events.
      • Maintain the database for all volunteer records, including volunteer hours and related reporting.

      Other Responsibilities

      The following duties are to be performed as assigned by the supervisor:

      • Assist with managing the Volunteer Liaisons Committee.
      • Oversee the Support Corps and Internship Program, manage projects and communicate with Managers.
      • Ability to create a welcoming and professional environment for all human capital; and embrace the value of volunteerism at GMHC.
      • Other duties as assigned.

      Education and Certification

      Bachelor's degree preferred. Experience in volunteer administration, training, human resources, social work or social services, which included comprehensive oversight of a program/department required. Interviewing and coordinating work of a large number of volunteers is preferred. Certified in Volunteer Administration (CVA) a plus.

      Special Skills or Knowledge:

      • Successful team-leading and team building skills preferred.
      • Knowledge of LGBT and HIV/AIDS; familiarity with affected communities and confidentiality laws.
      • A creative and innovative self-starter with the ability to multitask various assignments.
      • Strong organizational and interpersonal skills.
      • Excellent written communication skills and public speaking skills.
      • Computer literacy in Microsoft Office suite.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Coordinator, Training and Volunteer Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Direct Marketing Associate

      Position Description: The Direct Mail Associate is responsible for maintaining Raiser's Edge data integrity, assist with documentation of data and reporting protocols, assist in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data extraction, report customization and analysis. Supports development staff with use of Raiser's Edge.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Assist with copy edits for Direct Mail and email; organize flow of internal approvals in a timely and efficient manner.
      • Work collaboratively with Finance department to ensure correct data entry of gifts with proper allocations for Direct Mail, and following up with Direct Mail donor requests (i.e., adjust monthly billing, remove from solicitation list, etc.)
      • Assist with driving GMHC's online giving campaigns.
      • Reporting: Participate with the reporting team that is responsible for the creation, documentation and support of GMHC's core/standardization reports, which includes periodic review of organization procedures for use of Raiser's Edge to increase efficiency and enhance performance.
      • Donor Database management and maintenance: Blackbaud Products/Services, Raiser's Edge, Salesforce and a data warehouse, NetCommunity.
      • Develop and maintain queries, reports and exports via complex data pulls to various output formats, ex: MS Word, MS Excel, MS Access, including reports for direct mail, major donors, Board giving, organization events, projects, and eblasts, and NCOA updates.
      • Collaborate with supervisor in working with Direct Mail consultants on solicitations, maintain compliance with State Registrations and provide biweekly financial reports.

      Other Responsibilities

      The following duties are to be performed as assigned by the supervisor:

      • Liaison with broader Development and Finance departments.
      • Provide support and training in use of RE, including orientation for all new staff and specialized training in response to changing roles, business processes and database functionality.
      • Assist with standardization of data entry, and development of reports, data exports, and data imports to meet the needs of GMHC.
      • Perform other duties as needed to assist Development team, ex: events support.
      • Attend GMHC U training sessions, as needed.

      EDUCATION AND CERTIFICATION

      Minimum of 2+ years. Undergraduate degree required. Experience with Blackbaud products or similar complex fundraising database systems preferred. Experience with various data imports, designing, developing and generating reports from RE or Salesforce is highly desirable.

      Special Skills and Knowledge:

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Understanding of Development business process and workflow, and background in database management and data integrity.
      • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail, organize work to meet deadlines, and work independently as well as collaboratively to accomplish team goals and projects.
      • Proficient in use of Microsoft Office Professional 2007 with advanced skills in Word and Excel.
      • Strong analytical and critical thinking skills.
      • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Direct Marketing Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Director, Geffen Center

      Position Description: The person in this position provides expertise and supervision to the intake unit, while coordinating the administrative duties of the department. The Director of the Geffen Center is a vital position, within the testing unit. This position is responsible for the support of the testing team in ensuring clients receive quality HIV CTR and prevention services. This position works closely with the Managing Director of Program and Prevention Services, to ensure intake services are provided in a manner that is client centered and professional. Specific areas of responsibility include: managing testing staff and volunteers, conducting quality assurance activities to ensure documentation is consistent with GMHC and funder standards, overseeing and executing the Testing Quality Assurance activities to ensure services rendered in compliance with GMHC and funder standards, overseeing data entry, providing supervision to direct reports, compiling and completing programmatic reports, and attending required meetings.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Provides direct supervision to the Recruitment Coordinator/Onsite Supervisor and Offsite Testing Supervisor. Additionally provides supervision, as needed, to the rest of the Department staff, HIV Testing Counselors/Phlebotomists, Lobby Attendants, Client Navigation Specialist, Data Entry Specialist, and volunteers in positions as peer-counselors and administrative assistants.
      • Collects, reviews, screens, edits, stores and distributes all incoming HIV-related information of possible use by, or relevant to department programs or to other agency staff.
      • Composes departmental budget and program reviews for all programs within the Department.
      • Handles all aspects of grants management for both private and government grants.
      • Compiles statistics and composes narrative reports (monthly) on departmental activity for such funding sources as the CDC, the New York State AIDS Institute and the New York City Department of Health and Public Health Solutions.
      • Functions as referral liaison between AIDS service providers; interfaces and networks with other GMHC staff and with other members of the AIDS service community.
      • Routine communication with all members of the care team.
      • Oversee multiple HIV testing prevention grants.
      • Functions as liaison between GMHC and referral sources outside the agency. Maintains contact with key social and health service providers.
      • Represents the agency to the media, potential or current donors, and to visitors from other AIDS organization who tour GMHC.
      • Assist in the facilitation of the GMHC Helpline training, as needed.
      • Assist with special projects and performs other related duties as assigned by supervisor.
      • Develop and co-facilitate the Center Test Counselor training for HIV counseling and testing.
      • Embraces the value of volunteerism at GMHC, utilizes harm reduction principles and client centered counseling, and keeps abreast of developments in the HIV epidemic.
      • Develops policies and procedures for all departments in portfolio to ensure programs are meeting deliverables, providing exceptional service, and innovatively moves the departments forward.

      Other Responsibilities

      • Assists with special projects and performs other related duties as assigned by supervisor.
      • Participate in workshops and conferences as presenter.

      EDUCATION AND CERTIFICATION (SOCIAL WORK, PSYCHOLOGY OR RELATED FIELD)

      List degrees, certificates, or number of years required as a minimum. You may also include "preferred" or "desired" credentials or qualifications.

      • Bachelor's Degree (Social Work, Psychology or related field).
        Or
      • Masters level degree in mental health preferred (Social Work, Psychology or related field).

      Special Skills and Knowledge:
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Ability to make data entries into computer database.
      • Knowledge of resources for PWAs and their support networks.
      • Good verbal, written, computer, communication and interpersonal skills.
      • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
      • Bilingual in Spanish/English helpful.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Director, Information Systems

      Position Description: The Director of Information Systems is the bridge between Network Administrator and other IT administrative functions and provides supervision to the Network Administrator, Director of Network Infrastructure and IS staff. This position is the main point of contact for any and all scheduling of new software or hardware, will plan, coordinate, implement, and document all software or hardware upgrades. This position will coordinate all agency technology purchases with the vendor in consultation with the Vice President of A&E, IS and BO and will be responsible for maintaining good relations with the vendor and ensuring that payment has been made on purchases. This position will also be either the main keeper of all server administration functions as lead or backup (as in the case of the SQL DBA). The Director is in charge of the IS Technical Support Staff and can assign other duties to that position as appropriate. Strong ability to work from a customer service standpoint is required. Experience working in a nonprofit environment is strongly recommended.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Create and maintain a complete topology of all hardware.
      • Plan and maintain networking environment for entire organization.
      • Implement and document disaster recovery procedures as outlined by IT Director.
      • Manage the IS Help Desk and act as top-level support.
      • Maintain all software images on appropriate server.
      • Maintain physical library of server and client software.
      • Retire legacy systems when appropriate.
      • Work with data owner to determine when to archive data/applications and for how long.
      • Plan and schedule for server hardware and software upgrades.
      • Resolve any networking downtime issues, informing the IT Director in a timely basis of any downtime issues.
      • Perform capacity/planning for the year and on an on-going basis.
      • Analyze and determine impact of volumes, new users and software changes on service levels.
      • Perform daily server backups and maintain log of backups.
      • Order technology as required, both hardware and software.
      • Maintain excellent relations with vendors
      • Ensure that payment has been made by finance
      • Configure domains, including establishing the appropriate trust relationships between servers, users and resources.
      • Create appropriate Active Directory groups and adding users/deleting users.
      • Work with data owner determining who has what type of access to information.
      • Ensure that the groups have been properly applied to directories and subdirectories.
      • Ensure that only certain staff be given Admin or Power User rights.
      • Create test environment to monitor effects of new software and hardware on the Network Ecosystem.
      • Create logon scripts for appropriate groups and assign users documents to network home directory.
      • Perform database backups.
      • Work with programmer analysts to schedule partial, transaction and full database backups.
      • Perform database restore procedures if necessary.
      • Verify appropriate MS SQL services are running on the server and all clients.
      • Perform Network Monitoring to enable effective agency use of resources.
      • Make sure that all of the above is documented and organized for easy access by any IT staff member or any outside IT auditor.
      • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
      • Assist with special projects and performs other related duties as assigned by supervisor.

      Other Responsibilities

      • System Security
      • Train IS Help desk as needed

      Education and Certification

      • High School diploma is required.
      • Associates or Bachelor’s Degree or equivalent experience in Information Sciences, BA/BS preferred.
      • Must have 5-10 years of experience in Information Systems in a 50+ employee organization and have been responsible for a multi-VLAN and multi-server environment.
      • Experience working in a non profit environment is strongly recommended

      Special Skills and Knowledge
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Must work well in a fast paced environment.
      • Must possess knowledge of Microsoft Products, specifically Active Directory.
      • Leadership and Mentoring skills.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Information Systems. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Director, Purchasing

      Position Description: TThe Director of Centralized Purchasing will have a commitment to quality work in a community based organization with an ability to work independently as well as a team. The candidate will possess superior organizational skills with the ability to work through barriers and take a proactive approach in reviewing current purchasing systems and procedures, making recommendations and implementing changes. The role will have a clear project focus, supporting the purchasing function at a strategic level to help achieve objectives required to aid operations of existing and new programs and departments.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Develop and execute the Agency’s purchasing strategy, work flow, and policy and procedures as it relates to procurement.
      • Leads and directs the work of Centralized Purchasing staff overseeing the organization’s purchasing functions.
      • Applies purchasing concepts, practices, and procedures to facilitate savings.
      • Works with staff and department supervisors to research item specifications and compatibility to purchase the most appropriate cost effective products.
      • Ensures items purchased are compliant with program/funder’s requirements.
      • Ensure goods and services are bought at the most competitive price and delivered on time.
      • Analyzes changes in materials and supplies to find ways to improve quality and reduce cost.
      • Establish strategic relationships with key suppliers.
      • Identify new suppliers, negotiate terms and supply agreements where appropriate.
      • Evaluate bids based on program needs.
      • Foster close working relationships with associated programs and departments.
      • Monitor the department’s work with vendors to ensure service, accountability, value, and efficiency.
      • Continually improve purchasing methods and drive down external spending.
      • Train staff on purchase requisition/purchase order process.
      • Oversees maintenance of purchasing files and records (requisitions, purchase orders, vendor information, etc.).
      • Reviews purchasing records for accuracy.
      • Responsible for the financial reporting on purchasing transactions.
      • Produce reports utilizing the department’s database and MIP.
      • Creates and oversees creation of purchase orders in MIP.
      • Administrator of the Purchasing Module in MIP.
      • Manages purchasing work flow from requisition to completed purchase order.
      • Supervises purchasing clerk.
      • All other tasks requested/assigned by supervisor.

      Education and Certification

      • Bachelor's Degree or at least 5 years' relevant work experience, proficiency in Microsoft Applications.

      Special Skills and Knowledge
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Strong leadership skills.
      • Strong organizational skills.
      • Ability to take a proactive approach to overcome challenges and achieve results.
      • Versatile, tenacious and result orientated.
      • Appreciation of customer service expectations and cost demands of business.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Purchasing. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Donor Database/Finance Administrative Associate

      Position Description: The Donor Database/Finance Administrative Associate is responsible for establishing business rules, maintaining documentation of data and reporting protocols, and assisting in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data integrity, data extraction, report customization and analysis. To provide administrative support to the Vice President of Finance and the Division as directed by the Vice President.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Optimize the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality.
      • Review, update organization procedures for use of RE to increase efficiency and enhance performance.
      • Develop and maintain queries and reports for financial reporting.
      • Provides administrative support to the Finance Office with the day-to-day functions of the office, including: maintaining calendar of the Vice President of Finance; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; and providing hospitality amenities.
      • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency's various departments and funding sources.
      • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.

      Other Responsibilities

      • Manage On-going integration between Blackbaud NetCommunity (BBNC) and The Raiser's Edge (RE) back end databases.
      • Address issues relating to the impact of changes on various users, standardization of data entry and development of reports and data exports to meet the needs of GMHC.
      • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
      • Assists with matters relating to the Finance Office budget as needed.
      • Occasional after-hours or weekend are required to meet deadlines.
      • Perform other duties as needed.

      Education and Certification

      • Education: Bachelor's Degree or equivalent experience preferred.
      • Experience: Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

      Special Skills and Knowledge
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Solid understanding of the principles of database management and business process workflow.
      • Proficient in use of Microsoft Office with advanced skills in Word and Excel.
      • Strong analytical and problem solving skills.
      • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail.
      • Organize work to meet deadlines and work independently as well as collaboratively to accomplish responsibilities, goals and projects.
      • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Donor Database/Finance Administrative Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      HARP Care Manager
       

      A HARP is a managed care product that manages physical health, mental health, and substance use services in an integrated way for adults with significant behavioral health needs (mental health or substance use).

      What do HARPs do?

      • HARPs manage the Medicaid services for people who need them.
      • HARPs also manage an enhanced benefit package of Home and Community-Based Services (HCBS).
      • HARPs provide enhanced care management for members to help them coordinate all their physical health, behavioral health and non-Medicaid support needs.

      Who is eligible for HARPs?

      People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

      Care Management is an important part of being in a HARP

      People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

      • Individuals identified as HARP eligible must be offered care management through a Health Home designated by NYS.
      • Individuals working with their care manager will determine which home and community based services they are eligible for.

      Position Description: The HARP Care Manager performs work associated with promoting and restoring the health of Health and Recovery Plan (HARP) clients by identifying care requirements, documenting, and ensuring maximal access to high quality care across the continuum. The care manager collaborates with clients, health homes, physicians, other interdisciplinary care team members, and family members to support and sustain the client’s wellness and recovery goals. They follow best practices and clinical standards, and adhere to departmental, agency, and New York State guidelines.

      Essential Job Functions

      The HARP Care Manager provides case management services for an assigned case load of members which includes the following:

      • Fosters a team approach within the Care Coordination Department.
      • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
      • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in the Electronic Medical Record (EMR).
      • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers. Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
      • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
      • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
      • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
      • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
      • Respects clients by recognizing their rights; maintaining confidentiality.
      • Maintains quality service by establishing and enforcing organization standards.
      • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
      • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
      • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account.
      • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
      • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
      • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
      • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
      • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
      • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
      • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
      • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
      • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
      • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
      • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
      • Complies with the quality and productivity standards of GMHC and funding entities.
      • Other duties, as assigned by supervisor.

      HARP Care Managers that perform NYS Community Mental Health Assessments (CHMA) or reassessments must meet the following qualifications:

      Education and Certification

      • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR NYS licensure and current registration as a Registered Nurse and a bachelor’s degree; OR
      • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR
      • A credentialed Alcoholism and Substance Abuse Counselor (CASAC).

      Education and Certification

      • Two years of experience (a Master’s degree in a related field may substitute for one year’s experience) either:
      • Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism, or substance abuse, OR
      • Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to abroad range of services essential to successfully living in a community setting.
      • Strong clinical knowledge in subject area and the impact of mental health, substance use disorders and psychosocial stressors on physical health conditions.
      • Knowledge of CMS and or NYSDOH regulations governing medical management in managed care.
      • Demonstrated professional writing and electronic documentation along with clear and concise assessment skills.
      • Use of computer software—Microsoft Office Suite including Word and Outlook calendaring, and Excel.
      • Bilingual Spanish/English preferred.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: HARP Care Manager. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      HIV Nutrition Specialist
       

      Position Description: The HIV Nutrition Specialist is responsible for screening and assessing all clients enrolled in the Food and Nutrition Services program for nutritional risk factors and food insecurity. Provides nutrition counseling for those clients who require more in depth nutrition intervention, and also provides food pantry services for those clients that are identified as food insecure. The HIV Nutrition Specialist is required to assess all enrolled clients every six months, and follow up for primary care status measures (PCSMs) every three months.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Provide nutrition screens, assessments, and counseling for clients.
      • Create and conduct nutrition group education classes for clients.
      • Develop educational materials and advertising for group nutrition classes.
      • May develop and provide educational workshops to community-based organizations and hospitals on issues related to nutrition and HIV
      • Provide technical assistance to community-based organizations and hospitals on HIV nutrition-related issues.
      • Utilize internal and external services via referrals based on determined need(s) of client.
      • Provide mentorship and precept to Dietetic Interns.
      • Motivational interviewing and goal setting.
      • Routine communication with all members of the care team.
      • Participate in clinic-based case conferences.
      • Distribute pantry bags, order food from vendors, accept food deliveries and follow proper food safety precautions.
      • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
      • Maintain all documentation of services provided.
      • Attend other meetings as deemed appropriate and related to the scope of service.
      • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.
      • May make routine, relatively low-cost expenditures related to the Nutrition & Wellness program with approval from the Assistant Director.

      Other Responsibilities

      • Assists with special projects and performs other related duties as assigned by supervisor.
      • Assist the Pantry Assistant and Administrative Assistant as needed.
      • Communicate with Chef and kitchen staff regarding nutritional value of meals served.

      Education and Certification

      Registered Dietitian (RD); Bachelors of Science degree or Bachelors degree in a related scientific field.

      Special Skills and Knowledge

      • Ability to make data entries into computer database.
      • Proven experience performing nutrition counseling with an HIV/AIDS population and knowledge of or interest in complementary therapies.
      • Knowledge of resources for PWAs and their support networks.
      • Good verbal, written, computer, communication and interpersonal skills.
      • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
      • Bilingual in Spanish/English helpful.
      • Independently solves problems that regularly arise, choosing solutions from a variety of established standards or procedures.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: HIV Nutrition Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Health Homes Clincal Supervisor
       

      Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

      Essential Job Functions

      The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

      • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
      • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
      • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
      • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
      • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
      • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
      • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
      • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
      • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

      Education and Certification

      Master's Degree in Social Work

      Required License or Certification

      Licensed Master Social Worker

      Experience

      Working knowledge of Health Homes preferred
      Experience working with individuals with behavioral health needs and complex diagnosis required
      2-3 years' experience supervising care managers and/or social workers
      2-3 years' experience in providing care management and care coordination preferred
      Working knowledge of Medicaid /Medicare regulations preferred
      Prior experience in an interdisciplinary service delivery environment preferred
      Bilingual Spanish preferred

      Special Skills and Knowledge

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Strong assessment skills
      • Ability to work independently or without direct supervision.
      • Strong leadership and organizational skills.
      • Strong communications and interpersonal skills.
      • Strong problem solving, crisis intervention skills and flexibility.
      • Strong comprehensive care planning skills.
      • Strong presentation schools.
      • Excellent interpersonal skills.
      • Strong written and verbal communication skills.
      • Knowledge of resources for PWAs and their support networks.
      • Strong knowledge of Excel, Window Word and other computer functionality.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Health Homes Clincal Supervisor
       

      Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

      Essential Job Functions

      The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

      • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
      • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
      • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
      • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
      • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
      • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
      • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
      • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
      • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

      Education and Certification

      Master's Degree in Social Work

      Required License or Certification

      Licensed Master Social Worker

      Experience

      Working knowledge of Health Homes preferred
      Experience working with individuals with behavioral health needs and complex diagnosis required
      2-3 years' experience supervising care managers and/or social workers
      2-3 years' experience in providing care management and care coordination preferred
      Working knowledge of Medicaid /Medicare regulations preferred
      Prior experience in an interdisciplinary service delivery environment preferred
      Bilingual Spanish preferred

      Special Skills and Knowledge

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Strong assessment skills
      • Ability to work independently or without direct supervision.
      • Strong leadership and organizational skills.
      • Strong communications and interpersonal skills.
      • Strong problem solving, crisis intervention skills and flexibility.
      • Strong comprehensive care planning skills.
      • Strong presentation schools.
      • Excellent interpersonal skills.
      • Strong written and verbal communication skills.
      • Knowledge of resources for PWAs and their support networks.
      • Strong knowledge of Excel, Window Word and other computer functionality.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Institutional Development Officer, Foundations and Corporations
       

      Position Description:The Institutional Development Unit is responsible for all new revenue development from foundations, corporations, and government agencies to support GMHC's annual budget. Reporting to the Senior Managing Director of Institutional Development, the Institutional Development Officer, Foundations and Corporations cultivates a large portfolio of private foundations and corporate funders and seeks support for general operations, program-specific support, and other institutional priorities. S/he prospects new potential funders, facilitates communication with funders, collaborates with program staff to design funding pitches, and writes grant proposals from start to finish.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Collaborating with program staff across the agency to craft strategies and proposals for specific funding needs in areas such as: the meals and nutrition program for people living with HIV, HIV testing and counseling, legal services, youth programs and research
      • Writing full grant proposals to corporate and foundation funders.
      • Gathering data from staff and writing reports to corporate and foundation funders.
      • Supporting program staff to design programs by facilitating kickoff meetings and participating in logic model sessions, and program and finance staff during grant application budget meetings, as needed.
      • Working with the Finance Department and with program directors to deliver proposal budgets and fiscal reports to funders as necessary.
      • Prospecting new potential foundation and supporting the Development Unit in maintaining and strengthening relationships with corporate and foundation funders. This work includes creating funder briefings, writing letters and mailings, and maintaining records about agency relationships
      • Producing and distributing acknowledgements and receipts related to corporate and foundation grants and contributions.

      Other Responsibilities

      The following duties are to be performed as assigned by the supervisor:

      • Supporting Institutional Development team by assisting with various grant applications and special projects, as needed.
      • Reporting metrics, providing status updates on proposals to the Senior Managing Director, filing and organizing the items associated with all prospective funding opportunities and proposal packages.
      • Assisting in the development of an integrated strategic plan for the Institutional Development Team.
      • Participating in a data-driven management process, which includes Identifying key performance indicators to describe individual and department-level outcomes, participating is quality improvement projects, and engaging in an organizational culture of learning.
      • Supporting knowledge management processes to streamline the production of high-quality proposals and ensure continuity and consistency of institutional knowledge.
      • Processing contributions from foundation and corporate funders.
      • Communicating with agency staff to stay abreast of GMHC's new and ongoing initiatives, programs and services, and to identify priority funding needs.
      • Participating in agency-wide committees that focus on program design and improvement.

      Education and Certification:

      Bachelor's degree required; Master's degree preferred. At least 5 years of related professional experience required

      Special Skills and Knowledge
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Exceptional writing, communication, and organizational skills.
      • Experience writing winning grant proposals and building relationships with foundation staff.
      • Strong project management skills, personal time management skills, and attention to detail.
      • Ability to manage multiple simultaneous projects and work well under hard deadlines.
      • High level of skill with Microsoft Office Suite.
      • Problem-Solving Skills -- Helpful in meeting requests for information from funders and partners, as well as in strategizing to meet unit and agency goals.
      • Ability to Work as a Team Player -- Extremely important in the coordination of work with program staff, finance staff and other Development team members.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Institutional Development Officer, Foundations and Corporations. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Managing Director, Information Systems


      Position Description:
      The Managing Director, Information Systems is the bridge between Network Administrator and other IT administrative functions. This position is the main point of contact for any and all scheduling of new software or hardware, will plan, coordinate, implement, and document all software or hardware upgrades. This position will coordinate all agency technology purchases with the vendor in consultation with the Vice President of A&E, IS and BO and will be responsible for maintaining good relations with the vendor and ensuring that payment has been made on purchases. This position will also be either the main keeper of all server administration functions as lead or backup (as in the case of the SQL DBA). The Director is in charge of the IS Technical Support Staff and can assign other duties to that position as appropriate.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Create and maintain a complete topology of all hardware using Visio.
      • Plan and maintain networking environment for entire organization.
      • Implement and document disaster recovery procedures as outlined by IT Director.
      • Manage the IS Help Desk and act as top-level support.
      • Maintain all software images on appropriate server.
      • Maintain physical library of server and client software.
      • Retire legacy systems when appropriate.
      • Work with data owner to determine when to archive data/applications and for how long.
      • Plan and schedule for server hardware and software upgrades.
      • Resolve any networking downtime issues, informing the IT Director in a timely basis of any downtime issues.
      • Perform capacity/planning for the year and on an on-going basis.
      • Analyze and determine impact of volumes, new users and software changes on service levels.
      • Perform daily server backups and maintain log of backups.
      • Order technology as required, both hardware and software.
      • Maintain excellent relations with vendors.
      • Ensure that payment has been made by finance.
      • Configure domains, including establishing the appropriate trust relationships between servers, users and resources.
      • Create appropriate Active Directory groups and adding users/deleting users.
      • Work with data owner determining who has what type of access to information.
      • Ensure that the groups have been properly applied to directories and subdirectories.
      • Ensure that only certain staff be given Admin or Power User rights.
      • Create test environment to monitor effects of new software and hardware on the Network Ecosystem.
      • Create logon scripts for appropriate groups and assign users documents to network home directory.
      • Perform database backups.
      • Work with programmer analysts to schedule partial, transaction and full database backups.
      • Perform database restore procedures if necessary.
      • Verify appropriate MS SQL services are running on the server and all clients.
      • Perform Network Monitoring to enable effective agency use of resources.
      • Make sure that all of the above is documented and organized for easy access by any IT staff member or any outside IT auditor.
      • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
      • Assist with special projects and performs other related duties as assigned by supervisor.

      Other Responsibilities:
      The following duties are to be performed as assigned by the supervisor:

      • System Security
      • Train IS Help desk as needed

      Education and Certification:

      • High School diploma is required.
      • Associates or Bachelor’s Degree or equivalent experience in Information Sciences, BA/BS preferred.
      • Must have 5-10 years of experience in Information Systems in a 50+ employee organization and have been responsible for a multi-VLAN and multi-server environment.

      Special Skills and Knowledge:
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Must work well in a fast paced environment.
      • Must possess knowledge of Microsoft Products, specifically Active Directory.
      • Leadership and Mentoring skills.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Managing Director, Information Systems & Support Services. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Job Developer
       

      Position Description:The primary function of the job developer is to place Workforce Development program clients with barriers to employment in suitable employment and provide ongoing follow-up support services to promote job retention. The job developer will be required to assist in the placement of clients who will be transitioning into the workforce. In addition to job placement services, the Job Developer/Retention Specialist will provide support to clients in their effort to retain their employment and excel in their careers. The Specialist will track and document all retention milestones as prescribed by agency and contract requirements. The Specialist should possess an established bank of employers, who have hired clients with barriers to employment, matching clients' educational /employment background as well as interests with the most appropriate job available for them.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Documenting all interactions with clients in GMHC database (ie; placement, milestones and Retention).
      • Disburse retention metro cards to appropriate clientele who have become employed.
      • Conduct job readiness workshops.
      • Conduct mock interviews.
      • Escort clients to clothing closet for interview attire.
      • Assist wth special projects; such as job fairs, Impact days.

      Education and Certification:

      • Bachelors degree or equivalent experience-Job bank is a must have or proof of employer contacts.

      Special Skills and Knowledge:
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Great interpersonal skills.
      • Outgoing and nurturing personality.
      • Knowledge of the population we serve and have empathetic ear.
      • Knowledgeable about workforce trends and labor market.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Job Developer. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Medical Billing Specialist

      Primary Function/Purpose: The Billing Specialist coordinates, develops and maintains the most efficient possible system for billing Medicaid, Medicare and other third-party entities. The Billing Specialist will collaboratively work with clinicians and providers in pursuit of maximum reimbursement for services rendered.

      Essential Job Functions
      The following duties are mandatory requirements of the job:

      • Bill Medicaid, Medicare and other third part entities for services rendered.
      • Maintain billing histories and supporting documentation files (electronic and paper) for all clients.
      • Reconcile payments against claim submissions and invoices. Immediately re-bill manually all "soft" denials, e.g., incorrect birth dates. Inform supervisors and service providers of enrollment-related denials, and assist in following up on them with the Medicaid Assistance Program (MAP).
      • Ensure that Clinical Director and supervisor receives monthly and quarterly reports on totals billed and totals received, as well as outstanding claims and totals denied (with detailed reasons for denial).
      • Provide Administrative Coordinator and CFO with financial data required for reports to Medicaid, NYS AIDS Institute and any government funder.
      • Responsible for answering questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.
         

      Other Responsibilities
      The following duties are mandatory requirements of the job:

      • Serve as liaison between Finance Department and Clinic Team.
      • Collaborate with Director of Finance on a regular basis to properly account for claims that have been denied after resubmission(s) and/or cannot be collected.
      • Oversee follow-up activities related to billing on 1) ICM's and Health Homes program's client enrollment process; 2) client eligibility tracking process.
      • Assists with special projects and perform any other related duties as assigned by supervisor.
         

      Education and Certification: Bachelor's or Associate's Degree in Accounting/Finance or related field from an accredited college program and/or national certification as a medical billing specialist. Experience of 4+ years in Medical Billing functions and procedures; Cobra, Medicaid, Health Homes, OASIS and Third Party Billing processing a plus. Article 21 and 32 billing experience preferred.

      Related Skills/Knowledge: 
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Software Skills: Advance knowledge of MS Office Suite, esp. Excel; previous experience with AIRS software is a plus. Oral communication: Speaks clearly, listens and gets clarification.
      • Excellent interpersonal skills.
         

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Medical Billing Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position. 

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      Managing Director, Mental Health & Support Services


      Position Description:
      The Managing Director, Mental Health & Support Services, provides vision, oversight and leadership to all mental health services and maintains a strong departmental culture that is client centered, outcome-oriented, data-driven, and dedicated to continuous quality improvement. Responsible for administrative, supervisory and clinical management of behavioral health services, especially those within the OMH licensed out-patient mental health treatment programs. The Managing Director oversees coordination of seamless behavioral health, support, and prevention services, ensuring all regulations are met, services are properly documented for successful billing, and quality assurance and improvement are appropriate. This position is a member of a multi-disciplinary treatment team that helps to improve overall functioning of clients by providing and overseeing the successful development and revisions of individualized care plans addressing the continuum of behavioral health and supportive care. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC's management team, working to set agency policies, procedures, strategies and goals.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Maintain primary responsibility over the clinical, fiscal, and quality management of the clinic, mental health services, hotline and buddy program, and ensure that all providers and services are in compliance with OMH, State of New York, and grant-funder rules and regulations, program policies and procedures and agency policies and procedures.
      • Develop treatment modalities consistent with OMH and grant-funded regulations to ensure evidence-based, culturally competent, trauma-informed mental health disorder treatment of highest possible quality. Oversee admission and discharge process, treatment planning and case conferences for all clients being treated.
      • Related to clinic services, work collaboratively with other staff to ensure an integrated service plan is in place and is supported by all staff to address the continuum of behavioral health and medical care; work with Psychiatrist to coordinate referrals, diagnostic findings, treatment interventions, and treatment plan development and review.
      • Develop, implement, and monitor counseling and psycho-educational initiatives that create an accessible and available client engagement and support system. Ensure that referrals to and from agencies (linkage to, and retention in care), and collaborative efforts with other providers are maintained, thorough, and complete.
      • Coordinate and collaborate with the Department of Finance as it relates to billing and fiscal management, and with the Department of Communications as it relates to media campaigns and advertisement of services.
      • Regularly monitor reports, provide interventions, and collaboratively develop monitoring tools when necessary as they relate to projected deliverables, fiscal management and quality assurance and improvement. Ensure compliance with NIMRS.
      • Implement and maintain Triad Management systems and tools.

      Other Responsibilities:
      The following duties are to be performed as assigned by the supervisor:

      • Develop and maintain mental health treatment program, hotline and buddy program policies and procedures; plan and implement program structure and activities; and recruit, hire, train, and supervise program staff.
      • Determine program needs, priorities, and directions based on sound planning and analysis of community need.
      • Oversee agency Mental Health On-Call system and provide Mental Health First Aid Training.
      • Implement quality assurance activities, including chart reviews and the development and improvement of resources and policies and procedures.
      • Carry out or assist with special projects and performs other related duties as assigned by supervisor.

      Education and Certification:
      Advanced clinical degree with professional license required (e.g., LCSW, LMHC, Licensed Psychologist), CASAC a plus.

      Special Skills and Knowledge:
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • A minimum of five (5) years' post-licensure experience in the mental health field, two of which must be in a supervisory capacity. Experience coordinating and/or directing an OMH licensed mental health out-patient program.
      • Expertise in clinical supervision, administration, program development, and OMH regulations is required.
      • Demonstrated knowledge and skills related to treating those who are seriously mentally ill with co-occurring disorders.
      • Demonstrated competence to handle issues such as domestic violence, trauma, and interactions among populations with co-occurring disorders.
      • Proven experience managing departmental budgets.
      • Proven competence in third-party billing (e.g., Medicaid, Medicare, Commercial Insurances).
      • Demonstrated knowledge of HIV/AIDS.
      • Excellent communication and interpersonal skills, and ability to work effectively as part of an interdisciplinary treatment team.
      • Advanced skills in Office Suite, especially Outlook, Word and Excel.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Managing Director, Mental Health & Support Services. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Managing Director, Prevention

      Position Description: The Managing Director provides vision, oversight and leadership to the David Geffen Center for HIV Prevention and Health Education – HIV Testing, Short Term Counseling (Group and Individual), as well as youth and prevention services. This position is responsible for the oversight and management of a large portfolio, which includes funding from a variety of funders. The Managing Director is responsible for providing direct clinical and administrative supervision to senior departmental staff to provide cutting-edge/innovative evidence based and home grown practices. Plays a major role in ensuring clients receive services that meet funder/agency standards and ensure proper records are kept in compliance with those standards. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC's management team and that works to set agency policies, procedures, and strategies.

      Essential Job Functions

      • Provide leadership and vision for the program portfolio ensuring services are offered in accordance with funder and GMHC requirements.
      • Oversee the provision of GMHC's Prevention services portofolio, which includes: HIV Testing, Short Term Counseling, The Barbershop intervention, Community Promise Intervention, d-Up intervention, as well as youth prevention services ensuring the program meets program deliverables.
      • Manage staff and programs utilizing the triad management model.
      • Provide direct weekly supervision to direct reports.
      • Oversee and monitor department's annual budget, prepare monthly reports and other reports as required.
      • Manage the programs budgets and ensure spending is in accordance with funder requirements and internal forecasting.
      • Prepare and oversee the preparation needed for site visits and audits.

      Other Responsibilities

      The following duties are to be performed as assigned:

      • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
      • Prospect for and work with development to procure governmental and private funding to support the programs within the portfolio.
      • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
      • Develop inter-departmental and inter-agency relationships. Ensure continuum of care for clients across these relationships. Serve as chief program spokesman within the agency and outside of the agency as assigned.
      • Conduct community outreach and education about the programs within the portfolio as assigned or warranted.
      • Provide technical assistance to outside agencies regarding workforce development and nutrition issues.
      • Collaborate with the analytics and evaluation department to develop continuous quality improvement projects to ensure optimal program performance.
      • Attend programmatic and funder related meetings as required.
      • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

      Education and Certification

      • Minimum of a Bachelor's Degree with at least 5 years of proven experience in the oversight and management of HIV Prevention and youth services programs development and implementation.
      • Master's Degree preferred in social science field (MSW, Mental Health).

      Special Skills and Knowledge

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Knowledge of performance based contracts, management techniques, budget planning and preparations and organizational behavior.
      • Ability to direct a large and complex volunteer operation along with excellent organizational and planning skills.
      • Excellent managerial skills within a fast-paced, data-driven, performance based environment.
      • Ability to motivate staff is essential and utilizes staff appreciation as a tool in the management of staff.
      • Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues.
      • Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs.
      • Demonstrated ability to work effectively as part of interdisciplinary team.
      • Experience in harm reduction, clinical practice and health education.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Prevention. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Medical Billing Specialist
       

      Primary Function/Purpose: The Billing Specialist coordinates, develops and maintains the most efficient possible system for billing Medicaid, Medicare and other third-party entities. The Billing Specialist will collaboratively work with clinicians and providers in pursuit of maximum reimbursement for services rendered.

      Essential Job Functions
      The following duties are mandatory requirements of the job:

      • Bill Medicaid, Medicare and other third part entities for services rendered.
      • Maintain billing histories and supporting documentation files (electronic and paper) for all clients.
      • Reconcile payments against claim submissions and invoices. Immediately re-bill manually all "soft" denials, e.g., incorrect birth dates. Inform supervisors and service providers of enrollment-related denials, and assist in following up on them with the Medicaid Assistance Program (MAP).
      • Ensure that Clinical Director and supervisor receives monthly and quarterly reports on totals billed and totals received, as well as outstanding claims and totals denied (with detailed reasons for denial).
      • Provide Administrative Coordinator and CFO with financial data required for reports to Medicaid, NYS AIDS Institute and any government funder.
      • Responsible for answering questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.
         

      Other Responsibilities
      The following duties are mandatory requirements of the job:

      • Serve as liaison between Finance Department and Clinic Team.
      • Collaborate with Director of Finance on a regular basis to properly account for claims that have been denied after resubmission(s) and/or cannot be collected.
      • Oversee follow-up activities related to billing on 1) ICM's and Health Homes program's client enrollment process; 2) client eligibility tracking process.
      • Assists with special projects and perform any other related duties as assigned by supervisor.
         

      Education and Certification: Bachelor's or Associate's Degree in Accounting/Finance or related field from an accredited college program and/or national certification as a medical billing specialist. Experience of 4+ years in Medical Billing functions and procedures; Cobra, Medicaid, Health Homes, OASIS and Third Party Billing processing a plus. Article 21 and 32 billing experience preferred.

      Related Skills/Knowledge: 
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Software Skills: Advance knowledge of MS Office Suite, esp. Excel; previous experience with AIRS software is a plus. Oral communication: Speaks clearly, listens and gets clarification.
      • Excellent interpersonal skills.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Medical Billing Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position. 

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      Managing Director, Substance Abuse Services

      Position Description: The Managing Director, Substance Abuse Services, provides vision, oversight and leadership to all substance abuse services and the women’s care, prevention and support services (WCPSS). Maintaining a strong departmental culture that is client centered, outcome-oriented, data-driven, and dedicated to continuous quality improvement. Responsible for administrative, supervisory and clinical management of all services within the portfolio, especially those within the OASAS licensed out-patient substance abuse treatment programs. The Managing Director oversees coordination of seamless substance abuse treatment, support, and prevention services, ensuring all regulations are met, services are properly documented for successful billing, and quality assurance and improvement are appropriate. This position is a member of a multi-disciplinary treatment team that helps to improve overall functioning of clients by providing and overseeing the successful development and revisions of individualized care plans addressing the continuum of care and services. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC’s management team, working to set agency policies, procedures, strategies and goals.

      Essential Job Functions

      • Maintain primary responsibility over the clinical, fiscal, and quality management of the OASAS clinic, substance abuse services, WCPSS, and ensure that all providers and services are in compliance with OASAS, State of New York, and grant-funder rules and regulations, program policies and procedures and agency policies and procedures.
      • Develop treatment modalities consistent with OASAS and grant-funded regulations to ensure evidence-based, culturally competent, trauma-informed substance use disorder treatment of highest possible quality. Oversee admission and discharge process, treatment planning and case conferences for all clients being treated.
      • Related to clinic services, work collaboratively with other staff to ensure an integrated service plan is in place and is supported by all staff to address the continuum of substance abuse treatment and medical care; work with Psychiatrist to coordinate referrals, diagnostic findings, treatment interventions, and treatment plan development and review
      • Develop, implement, and monitor counseling and psycho-educational initiatives that create an accessible and available client engagement and support system. Ensure that referrals to and from agencies (linkage to, and retention in care), and collaborative efforts with other providers are maintained, thorough, and complete.
      • Coordinate and collaborate with the Department of Finance as it relates to billing and fiscal management, and with the Department of Communications as it relates to media campaigns and advertisement of services.
      • Regularly monitor reports, provide interventions, and collaboratively develop monitoring tools when necessary as they relate to projected deliverables, fiscal management and quality assurance and improvement. Ensure compliance with NY State and OASAS reporting systems.
      • Implement and maintain Triad Management systems and tools.

      Other Responsibilities

      The following duties are to be performed as assigned:

      • Develop and maintain OASAS clinic, substance abuse treatment program, WCPSS policies and procedures; plan and implement program structure and activities; and recruit, hire, train, and supervise program staff.
      • Determine program needs, priorities, and directions based on sound planning and analysis of community need.
      • Work collaboratively with the Managing Director of Mental Health & Support Services to ensure adequate coverage of Mental Health On-Call system and to provide Mental Health First Aid Training.
      • Implement quality assurance activities, including chart reviews and the development and improvement of resources and policies and procedures.
      • Carry out or assist with special projects and performs other related duties as assigned by supervisor.

      Education and Certification

      • Advanced clinical degree with professional license required (e.g., LCSW, LMHC, Licensed Psychologist), CASAC a plus.

      Special Skills and Knowledge

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • A minimum of five (5) years’ post-licensure experience in the chemical dependence field, two of which must be in a supervisory capacity. Experience coordinating and/or directing an OASAS licensed substance abuse out-patient program.
      • Expertise in clinical supervision, administration, program development, and OASAS regulations is required.
      • Demonstrated knowledge and skills related to treating those who chemical dependency and especially with co-occurring disorders.
      • Demonstrated competence to handle issues such as domestic violence, trauma, and interactions among populations with co-occurring disorders.
      • Proven experience managing departmental budgets.
      • Proven competence in third-party billing (e.g., Medicaid, Medicare, Commercial Insurances).
      • Demonstrated knowledge of HIV/AIDS.
      • Excellent communication and interpersonal skills, and ability to work effectively as part of an interdisciplinary treatment team.
      • Advanced skills in Office Suite, especially Outlook, Word and Excel

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Substance Abuse Services. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Outreach Coordinator-Geffen Center

      Position Description: To assist in the coordination and implementation of counseling, testing and referrals (including recruitment of recruiters) for participants in the d-up YMSM intervention. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities. Provide direct supervision to the HIV test counselor

      This position will be responsible for establishing and maintaining professional work relationships with the social network recruitment team, community leaders and stake holders, for the HBC and in particular, the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Assist in the coordination and implementation of HIV prevention-related interventions and events for individuals seen under the YMSM initiative.
      • Assist in the development and implementation of presentations and trainings for social network recruiters to engage prospective recruiters and prepare them to successfully recruit their associates to HIV CTR.
      • Assist in the creation of recruitment materials, including but not limited to, a culturally sensitive recruitment palm card for the target population with all necessary details about accessing HIV testing at the Geffen Center for the d-up intervention.
      • Co-facilitate the d-up intervention and group meetings with the Program Coordinator.
      • Provide direct supervision to the HIV test counselor under the YMSM initiative.
      • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population, as needed.
      • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, hepatitis C, gonorrhea and Chlamydia, as needed.
      • Conduct targeted outreach to identify eligible individuals for the d-up intervention and those in need of HIV testing.
      • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
      • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
      • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
      • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
      • Provide referrals for appropriate medical, preventive and psycho-social support services, both internal and external.

      Other Responsibilities:

      The following duties are to be performed as assigned by the supervisor:

      • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
      • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
      • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
      • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
      • Provide counseling services to members of the target population.
      • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and YouthPride events.
      • Assist in the development of curricula for groups, workshops and trainings.
      • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
      • Assist with special projects and performs other related duties as assigned by supervisor.

      Education and Certification:

      • Bachelor’s Degree Preferred or equivalent experience in HIV Testing, Outreach to hard to reach populations and YMSMOC.
      • Certificate of completion from NYS Department of Health or State AIDS Institute.
      • Training for Pre- and Post-test HIV Counseling.
      • New York State Phlebotomist certification.

      Special Skills and Knowledge:

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
      • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
      • Knowledge of STD transmission and prevention.
      • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
      • Bilingual English/Spanish required.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Coordinator-Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Outreach Specialist

      Position Description: Under the supervision the Transitional Care Coordinator the Outreach Specialist will work with clients to address barriers around maintaining housing, medical care and self-sufficiency. The goal of the team is to connect clients to medical care, HIV testing housing resources and various support services, thus providing a continuity of care. The Outreach Specialist will identify and target specific areas and populations and conduct outreach in venues where homeless and unstably-housed clients reside.

      Essential Job Functions:

      The following duties are mandatory requirements of the job:

      • Accompanies clients to primary care appointments and to other health care and social service encounters, as warranted
      • Conduct and document client outreach services
      • Develop clearly defined goals and action steps necessary to execute and support service plans
      • Accompany clients to appointments
      • Provide coaching and one on one health promotions to clients
      • Deliver clinic-based and field health education encounters
      • Coordinate logistics for plan- reminders, transportation and child care arrangements
      • Coordinate services with internal and external providers
      • Refer clients to housing resources
      • Record all client and related interactions in database to meet contract deliverables

      Other Responsibilities:

      The following duties are to be performed as assigned by the supervisor:

      • CQI Projects, Dashboard Management and Special Projects as assigned
      • Internal and external committee membership and participation
      • Supervisory coverage for other Coordinated Care Supervisors

      Education and Certification:

      • Proven experience working with individuals with HIV/AIDS or other disabilities or chronic illnesses and healthcare delivery and/or benefits and entitlements

      Special Skills and Knowledge:

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Excellent interpersonal skills, superior oral and written communication skills and data entry skills are required
      • Ability to multi-task in a faced-paced, outcomes oriented
      • Knowledge of Microsoft Office Suite, which includes: Excel, Word, and PowerPoint
      • Ability to interface with clients, GMHC staff and external partners.
      • Knowledge of HIV/AIDS related issues including, but not limited to: HIV counseling and testing, HIV confidentiality, Harm Reduction, and risk-reduction.
      • Bilingual English/Spanish preferred.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Outreach Worker
       

      Position Description: Conducts outreach to locate, engage and attempt to enroll eligible patients into the Health Home. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services. Coordinates effective communication between all team members to the ultimate benefit of the patient.

      Essential Job Functions

      • Coordinates effective communication between all team members to the ultimate benefit of the patient.
      • This position maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients.
      • Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

      Other Responsibilities

      The following duties are mandatory requirements of the job:

      • Locate and educate potential enrollees for the program and inform them of their eligibility;
      • Answer questions and obtain consent forms from enrollees;
      • Verifies Medicaid eligibility and program enrollment.
      • Running e-paces to determine MA eligibility before going in the field.
      • Obtain medical documentation on eligibility on all client while completing Intake.
      • Complete Brief Screening;
      • Educate enrollees about the Health Home and what it means to be a member.
      • Answer questions about Health Home services.
      • Obtain consent for enrollment.
      • Complete Brief Screening (may be completed by Care Manager).
      • Schedule first appointment with Care Managers.
      • Re-connect with pre-existing enrollees who are lost to contact.
      • Updates and maintains client chart records, drafts correspondence and completes and updates quality assurance documentation tools.
      • Prepares, revises, contributes to and maintains a calendar reflecting outreach activities each week.
      • Records rounds meetings of the team, notes future schedule changes and appointments, and prepares weekly report of outreach outcomes.
      • Performs screenings of clients interested in case management services.
      • At the direction of the Asst. Director and Clinical Case Manager Supervisor, contacts clients for appointment scheduling, appointment reminders and conducts follow up to confirm attendance with CM teams.
      • Filing, faxing and other duties as assigned by the Clinical Case Manager Supervisor.
      • Comply with quality standards and productivities of GMHC funders.

      Education and Certification:

      Proven experience working directly with diverse populations such as people infected/ affected by HIV/AIDS, substance use, psychiatric conditions, chronic illnesses, homelessness or other disabilities.

      Special Skills and Knowledge

      • In addition to the above listed job responsibilities and educational requirements, the ideal candidate for this [position possess most or all of the following:
      • Minimum of one year experience providing direct services to seriously mentally ill and/or substance abusing population required. Effective oral/written/interpersonal communication skills required. Computer fluency preferred. Bilingual skills preferred, and may be required as determined by operational needs.
      • Experience with Microsoft Office Suite including Word and Outlook calendaring, and Excel is required. This position requires excellent organizational abilities.

      Relationships

      Maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients. Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Worker. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Peer Care Navigator (Part-Time)

      TThe Peer Care Navigator will provide TGNC-focused patient navigation to HIV positive and high risk negative TGNC clients. This will be done by conducting assessments, enrolling clients into case management programs, providing health education and various other services. The Care Navigator will employ social networking strategies to engage and educate clients and will host community discussions about HIV treatment and support services available for the TGNC community. The Care Navigator must be knowledgeable about community resources, including educational, social and emotional support services, available to TGNC clients.. Duties may also include recruiting clients , administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, and performing various administrative tasks.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Screening and Intake.
      • Health promotion, health education and risk reduction counseling.
      • Appointment reminder phone calls.
      • Accompaniment to appointments.
      • Follow-up on missed appointments, and scheduling and rescheduling appointments.
      • Address barriers to appointment adherence by arranging for mental health, Substance use, child care, transportation, and translation services.
        Home visits.

      • Assistance with entitlements/insurance applications.
      • Motivational interviewing and goal setting.
      • Routine communication with all members of the care team.
      • Participate in clinic-based case conferences.
      • Provide treatment education and adherence support.
      • Routine communication with all members of the care team.
      • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
      • Maintain all documentation of services provided.
      • Attend other meetings as deemed appropriate and related to the scope of service.
      • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.

      Other Responsibilties:
      The following duties are to be performed as assigned by the supervisor:

      • Assists with special projects and performs other related duties as assigned by supervisor.

      Education and Certification

      • HS Diploma or GED required

      Related Skills and Knowledge:

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Ability to make data entries into computer database.
      • Knowledge of resources for PWAs and their support networks.
      • Good verbal, written, computer, communication and interpersonal skills.
      • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
      • Bilingual in Spanish/English helpful.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Care Navigator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.


      Receptionist-Geffen Center

      Position Description: The front desk staff greets incoming clients. This position is responsible for greeting all visitors, including but not limited to clients, volunteers, funders, donors and community partners visiting GMHC in a Professional and courteous manner. The Receptionist will be responsible for managing the agency’s phone Switch board, entering relevant and taking messages when required. The Receptionist will be responsible for working in collaboration with the on-site supervisors to ensure clients are seen in a timely manner. The position will perform their duties while being mindful of security at all times and responsive in times of emergencies along with administrative front desk duties, as needed for clinic and client flow.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

       

      • Greet, welcome all clients at The David Geffen Center 224 West 29th Street.
      • Ensure the reception area remains neat and clean; ensures brochures and other written materials are organized; contact facilities as needed for appropriate removal of trash, boxes, etc.
      • Keep the lobby area free of clutter and debris with the use of a broom and dust pan.
      • Provide administrative support to the clinic during scheduled intake hours.
      • Create a welcoming and professional environment for all volunteers and guest who walk into The Geffen Center embrace the value of at GMHC.
      • Performs any and all duties assigned by supervisor including special projects.
      • Ensure intakes, clipboards, and folders are always re-stocked and kept neatly.
      • Schedule clients for appointments on the Microsoft Outlook calendar.

      OTHER RESPONSIBILITIES

      The following duties are to be performed as assigned by the supervisor:

      • Perform basic bookkeeping, filing, and clerical duties.
      • Send email and faxes.
      • Coordinate office activities.
      • Maintains operations by following policies and procedures; reporting needed changes.
      • Perform minimal task in AIRS when assigned.

      Education and Certification:

      • High School Diploma or GED.
      • HIV 101 Certification.

      SPECIAL SKILLS AND KNOWLEDGE
      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Bi-lingual English/Spanish is a plus.
      • Basic knowledge in the use of a PC.
      • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.
      • Ability to work effectively a diverse group of individuals.
      • Demonstrated ability to work independently.
      • Ability to remain calm and practical under high stress and emergency conditions.
      • Ability for attention to details.
      • Ability to multi-task effectively and work well under pressure.
      • Knowledge of the use of a PC.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Receptionist-Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Prevention Coordinator
       

      Position Description:This position will be responsible for coordination of PrEP/PEP screening and linkage tocare program services for individuals who are at high risk of contracting HIV/AIDS. The Prevention Coordinator will work closely with the Director of Geffen Center to ensure thatindividuals who are screened at the time of testing are introduced to the Prevention Navigator for PrEP/PEP screenings.

      Essential Job Functions

      The following duties are mandatory requirements of the job: 

      • Provide direct supervision to the Prevention Navigator and direct oversight and management for the program.
      • Conduct screenings, brief intervention, intake and assessment, PrEP education, & PrEP counseling.
      • Facilitate linkage to care and navigation services for clients interested in PrEP, as well as supportive services to address identified barriers, such as lack of health insurance, for clients interested in beginning PrEP.
      • Conduct follow-up on high risk negatives, eligible for PrEP, who initially decline a referral and linkage for additional PrEP services.
      • Create a safe, professional and welcoming space for members of the target population at the Geffen Center and offsite testing events.
      • Develop, research, and facilitate of PrEP workshops in collaboration with the Prevention Coordinator.
      • Assist the Coordinator in the development of work plans, workshops and trainings as it pertains to PrEP.
      • Provide support to clients to increase their understanding and awareness of HIV transmission risks, risk reduction, behavior change, and self-efficacy skills to negotiate high risk situations and environments.
      • Promote the program by performing duties such as distributing information materials to the community via online and off-line platforms.
      • Maintains up-to-date knowledge of internal and external resources to ensure continuum of care is obtained and ameliorates any barriers to PrEP implementation. provide program related information to clients.
      • Conduct data entry into the AIDS Institute Reporting System, eShare and Treat (GMHC's electronic health record) to ensure accurate and comprehensive documentation of services provided.
      • Maintain related records and reports from all program activities in accordance with established policies and procedures.
      • Ensure adherence to client confidentiality procedures as governed by HIPPA and GMHC confidentiality policies and procedures.
      • Complete all monthly reports and departmental deadlines in a timely manner.
      • Assist with special projects and perform other related duties as assigned by supervisor.

      Other Responsibilities

      The following duties are to be performed as assigned by the supervisor:

      • Assist in the preparation of joint- routine (Public Health Solutions & New York City.
      • Department of Health and Mental Hygiene) and reimbursable (Public Health Solutions) site visits.
      • Attend, as requested, triad and continuous quality improvement (CQI) meetings.
      • Assist, the Managing Director of Prevention, in the identification and implementation of possible CQI projects. Attend trainings at part of GMHC-U, as needed or indicated by supervisory staff for professional development.

      Education and Certification/Experience

      • BA/BS or LMSW required. Preferred fields related to design, community health education and/or social sciences.
      • 24 months of case management experience.
      • At least 36 months of experience managing services for target populations.
      • Study and short course work community education, community or public health, and harm reduction are highly desirable.
      • Demonstrated experience and proven knowledge in developing and implementing community education for HIV prevention, with specific experience working in the Department's target communities.
      • Demonstrated experience at effectively working with a team and ability to consult with key staff members.
      • Proven experience at implementing and adhering to planning documents which highlight work plans and areas of focus.
      • Ability to productively negotiate output and receive directions from a supervisor.
      • Proven ability to meet frequent and tight deadlines.
      • Willingness and proven experience in presenting work among peers and at conferences, staff meetings etc.
      • Excellent writing skills.
      • Ability to manage and work with consultants.

      Special Skills and Knowledge

      In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

      • Ability to make data entries into computer database.
      • Knowledge of resources for PWAs and their support networks.
      • Good verbal, written, computer, communication and interpersonal skills.
      • Proven knowledge and experience in developing and implementing community education projects.
      • Proven knowledge and experience of key computer programs including: Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Prevention Coordinator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Recruitment Coordinator

      To assist in the coordination and implementation of counseling, testing and referrals (including recruitment of recruiters) for participants of the Social Networking Recruitment and Testing initiative. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities.

      This position will be responsible for establishing and maintaining professional work relationships with the social network recruitment team, community leaders and stake holders, for the HBC and in particular, the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

      Essential Job Functions
      The following duties are mandatory requirements of the job:

      • Assist in the coordination and implementation of HIV prevention-related interventions and events for social network recruiters.
      • Assist in the development and implementation of presentations and trainings for social network recruiters to engage prospective recruiters and prepare them to successfully recruit their associates to HIV CTR.
      • Assist in the creation of recruitment materials, including but not limited to, a culturally sensitive recruitment palm card for the target population with all necessary details about accessing HIV testing at the Geffen Center.
      • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population.
      • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, hepatitis C, gonorrhea and Chlamydia.
      • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
      • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
      • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
      • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
      • Provide referrals for appropriate medical, preventive and psycho-social support services, both internal and external.

      Other Responsibilties:
      The following duties are to be performed as assigned by the supervisor:

      • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
      • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
      • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
      • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
      • Provide counseling services to members of the target population.
      • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and YouthPride events.
      • Assist in the development of curricula for groups, workshops and trainings.
      • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
      • Assist with special projects and performs other related duties as assigned by supervisor.

      Education and Certification

      • Bachelor’s Degree Preferred or equivalent experience in HIV Testing<
      • Certificate of completion from NYS Department of Health or State AIDS Institute
      • Training for Pre- and Post-test HIV Counseling
      • New York State Phlebotomist certification

      Related Skills and Knowledge:

      • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
      • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
      • Knowledge of STD transmission and prevention.
      • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
      • Bilingual English/Spanish required.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: HERE. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Senior Accountant
       

      Position Description: Ensure the integrity of accounting information by recording, verifying, entering, reviewing, and reconciling transactions, which impact GMHC's general ledger and financials. Work closely with the Controller to ensure accurate monthly closes and an adjustment-free year-end audit.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Prepare accurate and timely financial statements in accordance with GMHC's established schedule and compliance with Generally Accepted Accounting Principles (GAAP) principles.
      • Prepare account reconciliations to ensure accurate financial reporting and general ledger maintenance.
      • Reconcile various balance sheet accounts.
      • Perform monthly bank reconciliations.
      • Analyze financial statements for discrepancies and other issues that should be brought to the Controller's attention.
      • Review monthly financial results, analyze variances to budget and prior year, and investigate causes of key variances.
      • Review payroll as prepared biweekly by GMHC's Payroll Accounting Associate.
      • Review accuracy of journal entries prepared by other members of the Accounting team and post journal entries to GMHC's general ledger.
      • Assist preparing year-end analysis schedules required by Auditors, including templates required for the Not-for-Profit tax return (Form 990).
      • Follow-up on correspondence with the IRS and State authorities regarding annual tax filings.
      • Prepare ad-hoc spreadsheets and reports as required.
      • Prepare detail and summary analyses of budgets.
      • Assist on treasury functions: supervise preparation of daily wire transfers, weekly and monthly A/P checks, and maintain the daily cash activity log of all bank accounts.

      Other Responsibilities

      • Assist with special projects and performs other related duties as assigned by supervisor.
      • Provide back-up support for other fiscal operations.

      Education and Certification

      • Bachelor's Degree in Accounting required

      Special Skills and Knowledge

      • In-depth knowledge of GAAP and not-for-profit accounting.
      • Advanced Excel skills, including VLOOKUP and pivot tables.
      • Accuracy and attention to detail and strong work ethic.
      • Aptitude for numbers and quantitative skills.
      • Strong problem solving and analytical skills.
      • Ability to function well in a team-oriented environment.
      • Ability to build relationships at all levels of the organization.
      • Pro-active, open-minded & have a flexible approach.
      • Ability to prioritize & multi-task.
      • Good written and verbal communication to all stakeholders.
      • Ability to work in a fast-paced environment.
      • Ability to work independently, while also participating collaboratively as part of a team and accepting responsibilities from supervisors
        Abila's MIP, a plus.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Senior Accountant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Senior Community Health Specialist
       

      Position Description: To assist in the coordination and implementation of counseling, testing and referrals for participants in the off-site and on-site settings. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities. This position will be responsible for establishing and maintaining professional work relationships with CBOs, colleges, hospitals, community leaders and stake holders and ensure linkages are maintained for the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Assist in the coordination and implementation of HIV prevention-related interventions and events for priority populations.
      • Assist in the development and implementation of presentations and trainings for staff and volunteers to engage in TCT trainings for HIV testing.
      • Assist in the scheduling and monitoring of Volunteer HIV Test Counselors.
      • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population.
      • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, hepatitis C, gonorrhea and Chlamydia.
      • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
      • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
      • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
      • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
      • Provide referrals for appropriate medical, preventive and psychosocial support services, both internal and external.

      Supervision of Volunteers

      • Assist with recruiting, training, supervising and supporting volunteers.
      • Co-facilitate groups, workshops and training.
      • Provide support for both HIV-positive and -negative youth and young adults.
      • Provide referrals to appropriate services and programs.
      • Maintain and update records on volunteers, clients, and prevention activities.

      Other Responsibilities

      The following duties are to be performed as assigned by the supervisor:

      • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
      • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
      • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
      • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
      • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
      • Provide counseling services to members of the target population.
      • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and Youth Pride events.
      • Assist in the development of curricula for groups, workshops and trainings.
      • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
      • Assist with special projects and performs other related duties as assigned by supervisor.

      Education and Certification

      • Bachelor's Degree Preferred or equivalent experience in HIV Testing.
      • Certificate of completion from NYS Department of Health or State AIDS Institute.
      • Training for Pre- and Post-test HIV Counseling.
      • New York State Phlebotomist certification.

      Special Skills and Knowledge

      • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
      • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
      • Knowledge of STD transmission and prevention.
      • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
      • Bilingual English/Spanish required.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Senior Community Health Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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      Senior Staff Attorney
       

      Position Description: Provides civil legal services to GMHC clients and oversees staff attorneys and civil litigation unit volunteers. Oversees client intakes and appointments. Ensures timely provision of services across a range of legal areas, including, family law, HIV confidentiality, bankruptcy, advance directives, employment law, food stamps, social security and other entitlements, HIV discrimination law, debtor/creditor issues, disability law, health care access, and landlord-tenant law. Tracks all activities, including, the provision of services and the achievement of outcomes. Oversees the entry of data into applicable databases, and assists with the preparation of monthly reports.

      Essential Job Functions

      The following duties are mandatory requirements of the job:

      • Provides direct legal services and representation to clients in the area of family law, HIV confidentiality, bankruptcy, advance directives, employment law, food stamps, social security and other entitlements, HIV discrimination law, debtor/creditor issues, disability law, health care access, and landlord-tenant law.
      • Oversees and monitors client 'walk in' and follow-up.
      • Supervises staff attorneys and legal volunteers.
      • Monitors contract compliance by ensuring that client charts contain all necessary documentation.
      • Assists the Senior Managing Director with the production and submission of monthly reports.
      • Assists in provision of trainings for in-house staff and outside partners, including, community-based organizations and governmental agencies.
      • Adheres to department policies regarding confidentiality, intakes, documentation requirements, client follow-up, maintenance of daily log, entry of data into applicable databases, channels of communication, workplace culture, dress code, and conflict resolution.
      • Assists with special projects and performs other related duties as assigned by the Senior Managing Director.
      • Attends relevant department and agency meetings.

      Education and Certification

      • Must be a graduate of an accredited law school.
      • Must be admitted to practice law in New York State.
      • Must be admitted in either the Southern or Eastern District of New York.
      • Must be registered with the Office of Court Administration.

      Special Skills and Knowledge

      • Should have a minimum of five years' experience in at least three of the department's practice areas.
      • Should have managerial or supervisory experience.
      • Should be computer literate.
      • Should be fluent in one language other than English, ideally a language that reflects the linguistic needs of the department's clients.
      • Must have excellent communication and interpersonal skills.

      How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Senior Staff Attorney. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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