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  About GMHC > Annual Report 2002 > Responding to Escalating Needs

Responding Immediately to Escalating Needs

 

Access and Assessment

In the third decade of AIDS, we are confronted with a global pandemic unrelenting in its attack and indiscriminate in its target; yet, there continues to emerge an alarming trend of infection in primarily poorer communities, in young gay men of color, in other communities of color, and women. The Access and Assessment department is the primary portal through which people living with HIV and AIDS enter GMHC as clients and get connected to care. Last year, 2,225 new clients enrolled at GMHC, a 27% increase from the previous year. This influx brought our total number of clients to over 14,000 men, women, and children. The vast majority of these new clients were people of color, with marked increases in the number of women and people of transgender experience.

Unsurprisingly, HIV and AIDS can often be devastating to a person's sense of emotional well-being. Depression, anxiety, low self-esteem — to name a few — are common symptoms shared by our clients. In fact, 70% of newly registered clients came to GMHC with a history of mental health and substance use issues, 50% of whom were not receiving any care. In response to these alarming statistics, GMHC enhanced the integration of our wide range of mental health and substance-use-focused services in order to increase their accessibility immediately upon entering the agency.

Our Early Engagement Case Management team assists our most vulnerable clients in linking with services. These clients represent a significant challenge for GMHC, as they are the most difficult to consistently engage into care. Many of them are undocumented immigrants, transient, homeless or at risk of becoming homeless, or live in housing with little or no support. Early Engagement connects these clients with services and, more importantly, with solutions, immediately upon registering at GMHC. Providing brief short-term counseling aimed primarily at crisis reduction and preparing a client for longer psychotherapy, Adult Mental Health Services connects clients with a highly experienced professional staff trained in mental health and substance use issues. Clients attend weekly group and one-on-one counseling sessions, access crisis intervention, and receive extensive follow-up as needed. In addition, our Group Services unit provides counseling in a longer-term setting. Groups for care partners, long-term survivors, those returning to work, and the newly diagnosed, among others, offer a safe, consistent, and positive environment within which members can address challenging life situations as well as develop and enhance coping and decision-making skills over time.

Immediate access to support and care is especially important to our clients who are engaging in high-risk behavior. The new Prevention Case Management program intervenes in the lives of HIV-positive men who have sex with men and are active drug users. The program's goal — to reduce transmission and reinfection — is achieved through a 12-week cycle that uses six trained HIV-positive peers as counselors, supportive buddies, and touchstones that enhance a client's access to other GMHC services.

GMHC's much-lauded Buddy Program offers specifically designed volunteer-provided help and service to bridge the gap in health and social support often felt by our clients. Issues of isolation, loss, depression, disclosure (of new diagnosis, ongoing health issues, and sexuality), and disabling medical conditions are overlapping and often demand a person-to-person solution. Our volunteer Buddies escort clients to appointments and activities that might be emotionally demanding or stressful. Especially important to newly registered clients, the Buddy is a vital link to services both inside and outside of GMHC. The presence of a GMHC Buddy adds to a client's feelings of confidence and empowerment in the management of their own health and life, resulting in an undisputed improvement in both.

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